TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Its easy ....Fast and easy...whould recomend...to friends...
Date published: 2021-02-18
Rated 1 out of 5 by from not what you pay for I attempted to have a chat message with a "text expert", which is why I pay the extra fee, in regards to an issue I was having. During the conversation the "expert" say "please read the link I provided I am in no way a tax professional and cant really help you with your problem" If false advertising is how the turbo tax brand wants to be portrayed then I will take my business somewhere else next year. When I tried to go back to the beginning and change my product to the basic ( I was paying for the deluxe) the website would not allow me to do so. There is no reason to pay for the deluxe when your not getting anything that they advertise. Waste of money.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the Way 2 Go Very simple tax filing and zero fees. Always 100% accurate leaving you with a peace of mind.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great It was very helpful and easy to follow. Will use again.
Date published: 2021-02-18
Rated 5 out of 5 by from Taxes made easy I use turbotax exclusively annually for it's ease of use and accuracy. It's a dummyproof tax return site. And this year, with a more difficult return to submit, the live chat was amazingly helpful. They literally can hold your hand and navigate through all the screens with you. I was impressed with that and my assistant, Michelle. Great job by all!
Date published: 2021-02-18
Rated 3 out of 5 by from Glitches get worse every year. Grateful for the years I’ve used TurboTax for free which is why I didn’t mind too much paying $130 this year to do my taxes. But the problem was deleting a zero, which forced me to get live help to get unstuck. Matt was very helpful, but I felt it was a doozy to pay for such a fix and 5 minutes of help.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax rocks! It was super easy and extremely fast and convenient!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax makes things quick and easy Love how easy they make it to file taxes! It's so complicated, and they make it a breeze.
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT very easy to use :) will continue to use this website
Date published: 2021-02-18
Rated 1 out of 5 by from Never again! I have used turbo tax for 7 years straight. This year was a complete nightmare. Never again! Had to delete information multiple times and re-enter same information to finally get it to work.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15106
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Its easy ....Fast and easy...whould recomend...to friends...
Date published: 2021-02-18
Rated 1 out of 5 by from not what you pay for I attempted to have a chat message with a "text expert", which is why I pay the extra fee, in regards to an issue I was having. During the conversation the "expert" say "please read the link I provided I am in no way a tax professional and cant really help you with your problem" If false advertising is how the turbo tax brand wants to be portrayed then I will take my business somewhere else next year. When I tried to go back to the beginning and change my product to the basic ( I was paying for the deluxe) the website would not allow me to do so. There is no reason to pay for the deluxe when your not getting anything that they advertise. Waste of money.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is the Way 2 Go Very simple tax filing and zero fees. Always 100% accurate leaving you with a peace of mind.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great It was very helpful and easy to follow. Will use again.
Date published: 2021-02-18
Rated 5 out of 5 by from Taxes made easy I use turbotax exclusively annually for it's ease of use and accuracy. It's a dummyproof tax return site. And this year, with a more difficult return to submit, the live chat was amazingly helpful. They literally can hold your hand and navigate through all the screens with you. I was impressed with that and my assistant, Michelle. Great job by all!
Date published: 2021-02-18
Rated 3 out of 5 by from Glitches get worse every year. Grateful for the years I’ve used TurboTax for free which is why I didn’t mind too much paying $130 this year to do my taxes. But the problem was deleting a zero, which forced me to get live help to get unstuck. Matt was very helpful, but I felt it was a doozy to pay for such a fix and 5 minutes of help.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax rocks! It was super easy and extremely fast and convenient!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax makes things quick and easy Love how easy they make it to file taxes! It's so complicated, and they make it a breeze.
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT very easy to use :) will continue to use this website
Date published: 2021-02-18
Rated 1 out of 5 by from Never again! I have used turbo tax for 7 years straight. This year was a complete nightmare. Never again! Had to delete information multiple times and re-enter same information to finally get it to work.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15106