TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Stress free and easy to use! The auto save before signing out was the best feature. I was able to come in and out of the document all the time.
Date published: 2021-02-11
Rated 5 out of 5 by from the best ever hands down turbo tax got me the biggest refund i have ever gotten to date
Date published: 2021-02-11
Rated 5 out of 5 by from So Easy I appreciate the great support! I found the clear guide info to be very helpful
Date published: 2021-02-11
Rated 5 out of 5 by from The Best! I have been using Turbo Tax for the last 5 to 6 yrs and everything is explained right there. I have no issues and will keep using it for many years to come.
Date published: 2021-02-11
Rated 4 out of 5 by from Super easy and quick Taxes are not my thing but Turbotax made it easy. Been using it for a while now! Highly recommend
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo Tax is easy peasy Very easy to maneuver. only took arount 10 minutes to prepare
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo tax is very easy to use. I needed help so I requested help. After 5 minutes I received a call for an agent, she was very professional and helpful.
Date published: 2021-02-11
Rated 5 out of 5 by from Super Easy to Use TurboTax is easy to use and it really walks you through the whole process.
Date published: 2021-02-11
Rated 4 out of 5 by from Filed Federal But Can't File State Yet Pro's: website layout, navigation, and processing speed; Pro's: the kind Customer Service Rep. Erika from North Carolina; Con's: I couldn't file my state return today, because there is apparently an overhaul of updated tax forms that begin being accepted by TurboTax on February 12th. However, with the help of Erika, who *did* help me discover this was the problem, I couldn't find the solution until reaching out to Erika, because the search feature wasn't pulling up user questions that matched my question, but when Erika accessed the TurboTax Community website and asked the question I had, while users provided answers that did answer my question, she recommended type my question into the search field, and -- lo! -- there were suddenly numerous questions, like mine, with answers as well. In short, I would recommend there be a streamlining of the 'Help' feature with the Community website, so that no one else hits a dead end unaware the answer to their question might actually exist but just on the Community website (i.e., have the TurboTax Community link set up at the top of the 'Help' window notifying the user to click the link, should they not find the answer to their question in the 'Help' window.
Date published: 2021-02-11
Rated 5 out of 5 by from WILL NEVER USE ANOTHER TAX SERVICE Simple . Easy . And efficient! Thanks for making tax filing stress free
Date published: 2021-02-11
All TurboTax® Offerings Reviews - Page 15105
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Stress free and easy to use! The auto save before signing out was the best feature. I was able to come in and out of the document all the time.
Date published: 2021-02-11
Rated 5 out of 5 by from the best ever hands down turbo tax got me the biggest refund i have ever gotten to date
Date published: 2021-02-11
Rated 5 out of 5 by from So Easy I appreciate the great support! I found the clear guide info to be very helpful
Date published: 2021-02-11
Rated 5 out of 5 by from The Best! I have been using Turbo Tax for the last 5 to 6 yrs and everything is explained right there. I have no issues and will keep using it for many years to come.
Date published: 2021-02-11
Rated 4 out of 5 by from Super easy and quick Taxes are not my thing but Turbotax made it easy. Been using it for a while now! Highly recommend
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo Tax is easy peasy Very easy to maneuver. only took arount 10 minutes to prepare
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo tax is very easy to use. I needed help so I requested help. After 5 minutes I received a call for an agent, she was very professional and helpful.
Date published: 2021-02-11
Rated 5 out of 5 by from Super Easy to Use TurboTax is easy to use and it really walks you through the whole process.
Date published: 2021-02-11
Rated 4 out of 5 by from Filed Federal But Can't File State Yet Pro's: website layout, navigation, and processing speed; Pro's: the kind Customer Service Rep. Erika from North Carolina; Con's: I couldn't file my state return today, because there is apparently an overhaul of updated tax forms that begin being accepted by TurboTax on February 12th. However, with the help of Erika, who *did* help me discover this was the problem, I couldn't find the solution until reaching out to Erika, because the search feature wasn't pulling up user questions that matched my question, but when Erika accessed the TurboTax Community website and asked the question I had, while users provided answers that did answer my question, she recommended type my question into the search field, and -- lo! -- there were suddenly numerous questions, like mine, with answers as well. In short, I would recommend there be a streamlining of the 'Help' feature with the Community website, so that no one else hits a dead end unaware the answer to their question might actually exist but just on the Community website (i.e., have the TurboTax Community link set up at the top of the 'Help' window notifying the user to click the link, should they not find the answer to their question in the 'Help' window.
Date published: 2021-02-11
Rated 5 out of 5 by from WILL NEVER USE ANOTHER TAX SERVICE Simple . Easy . And efficient! Thanks for making tax filing stress free
Date published: 2021-02-11
All TurboTax® Offerings Reviews - Page 15105