TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281610 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax is kinda wack Turbo tax is a very smooth process that walks you through step by step instructions and makes sure you don't miss a thing. The only issue is the fee, which seems to fluctuate quite a bit. It would've be fee less if I didn't report a massive 36 dollars in cap gains, but instead it cost 140 dollars? How does that make any sense? If you have a brokerage account you'll get charged a fee. Turbo tax seems like the easiest and cheapest platform but the fact they can charge whatever they want and that price fluctuates, for me to do something I have to do or I go to jail seems criminally forced. I think the same applies if you have student loans or a mortgage. So basically every American that doesn't have a "Tax Person" has to pay a fee on top of a "tax return". Basically TurboTaxes goal is to scrape some money back from people who are being given back money from the govt. What a convenient time to charge a fee...
Date published: 2021-02-18
Rated 5 out of 5 by from good Was able to us Turbo Tax to file both federal and state taxes
Date published: 2021-02-18
Rated 5 out of 5 by from Simple! Secure! For Sure! Very easy to use. Very accurate with the information given! Instant results!
Date published: 2021-02-18
Rated 5 out of 5 by from great website!! Easy website. Very User Friendly. Turbo Tax Guided me all the way from start to Finish
Date published: 2021-02-18
Rated 5 out of 5 by from Easy as Pie I have been using Turbo Tax software to prepare out tax return for at least 15 years. This year's software was easier to use than ever. It was a bit difficult to figure out how to install the software I purchased at Office Depot since my new computer does not have a disk drive. Also, in previous years, the Federal e-file was free and the State e-file was $24.99. This year I paid $40 for both the Federal and State e-file in addition to the $53.39 for the purchase of the software. I feel that these fees should be communicated BEFORE you begin working on your returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Quickest,easiest way to do taxes. MY FAVORITE! This is my 2nd year doing my taxes with Turbo Tax and I have to say had I known about them 15 years ago I would have started then. I think every single step is detailed well and anyone can do them. Thank you :)
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax so simple It was fast and easy with a simple and understandable navigation
Date published: 2021-02-18
Rated 5 out of 5 by from easy as 123 super easy to use, my w2s were imported which meant less work for me and it was free!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is great Very easy to use. Seems to know the answers before I can write them down.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! ILOVE IT!!! I LOVE IT!!! I LOVE IT!!! I LOVE IT!!!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is kinda wack Turbo tax is a very smooth process that walks you through step by step instructions and makes sure you don't miss a thing. The only issue is the fee, which seems to fluctuate quite a bit. It would've be fee less if I didn't report a massive 36 dollars in cap gains, but instead it cost 140 dollars? How does that make any sense? If you have a brokerage account you'll get charged a fee. Turbo tax seems like the easiest and cheapest platform but the fact they can charge whatever they want and that price fluctuates, for me to do something I have to do or I go to jail seems criminally forced. I think the same applies if you have student loans or a mortgage. So basically every American that doesn't have a "Tax Person" has to pay a fee on top of a "tax return". Basically TurboTaxes goal is to scrape some money back from people who are being given back money from the govt. What a convenient time to charge a fee...
Date published: 2021-02-18
Rated 5 out of 5 by from good Was able to us Turbo Tax to file both federal and state taxes
Date published: 2021-02-18
Rated 5 out of 5 by from Simple! Secure! For Sure! Very easy to use. Very accurate with the information given! Instant results!
Date published: 2021-02-18
Rated 5 out of 5 by from great website!! Easy website. Very User Friendly. Turbo Tax Guided me all the way from start to Finish
Date published: 2021-02-18
Rated 5 out of 5 by from Easy as Pie I have been using Turbo Tax software to prepare out tax return for at least 15 years. This year's software was easier to use than ever. It was a bit difficult to figure out how to install the software I purchased at Office Depot since my new computer does not have a disk drive. Also, in previous years, the Federal e-file was free and the State e-file was $24.99. This year I paid $40 for both the Federal and State e-file in addition to the $53.39 for the purchase of the software. I feel that these fees should be communicated BEFORE you begin working on your returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Quickest,easiest way to do taxes. MY FAVORITE! This is my 2nd year doing my taxes with Turbo Tax and I have to say had I known about them 15 years ago I would have started then. I think every single step is detailed well and anyone can do them. Thank you :)
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax so simple It was fast and easy with a simple and understandable navigation
Date published: 2021-02-18
Rated 5 out of 5 by from easy as 123 super easy to use, my w2s were imported which meant less work for me and it was free!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is great Very easy to use. Seems to know the answers before I can write them down.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! ILOVE IT!!! I LOVE IT!!! I LOVE IT!!! I LOVE IT!!!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15099