TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is easy and amazing program!!! This is my 5 year using the free version of Turbo Tax and its so easy and provides step by step help. I will continue to use this for years to come!
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax TurboTax is free , simple , and easy to use . Been using for awhile now, with no problem highly would recommend to a family or friend
Date published: 2022-02-10
Rated 5 out of 5 by from Ayannes, Your one in a million!!! Thank you TT!! I HAD THE GREATEST TAX EXPERT EVER!!!!! Ayannes stayed on the phone and online with me. It was becoming a hassle and she persevered through all of my huffing and puffing and walked me through just about every step! I typically don't need too much online help, but this year was different. I truly appreciate your patience with me, Ayannes! Her name is as unique as she! Thank you so much! I hope someone that knows you sees this and gives you this message! If I could choose which expert to answer my tax needs it would definately be Ayannes! Thank you Ayannes and Turbo Tax! See you next year!!!!
Date published: 2022-02-10
Rated 5 out of 5 by from had this service for years Regena was great in helping me see needed in correction and giving me advice
Date published: 2022-02-10
Rated 5 out of 5 by from turbo rocks! This is our first time using turbo tax. Our return is greater than it has been in previous years. We will continue to use turbo tax from now on.
Date published: 2022-02-10
Rated 4 out of 5 by from I love turbo tax I trust no one else but Turbo Tax. Turbo Tax is my go to solution for taxes.
Date published: 2022-02-10
Rated 2 out of 5 by from Glitch won't allow e-file in Kentucky state return Filed using turbotax for 5 years now. This year's software was very buggy and would not allow me to efile my state return because of a glitch that says I have not included dependant social security numbers even though I do not have dependants.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax was awesome! Very easy, and helpful with navigating process! Thank you
Date published: 2022-02-10
Rated 1 out of 5 by from Very Disappointed The version this year ran slower and glitcher than past versions. Had to Google search how to delete the first information I entered as it kept asking about children in Puerto Rico even though I said I had no children. It also gets stuck in a loop, both times, when trying to enter deductions until you force it out and do them one by one on your own. Turbo Tax still hasn't been able to make adding Natural Gas Royalties to the program easy. This year entering the address has you going in loops when it only asks for the street address and then makes you go back in and enter the remainder of address. Honestly, I think this is the last time I'm buying the software. It used to be great but every year it seems to get worse.
Date published: 2022-02-10
Rated 5 out of 5 by from easy to use and understand I had no problems with the program. It was easy to follow.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy and amazing program!!! This is my 5 year using the free version of Turbo Tax and its so easy and provides step by step help. I will continue to use this for years to come!
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax TurboTax is free , simple , and easy to use . Been using for awhile now, with no problem highly would recommend to a family or friend
Date published: 2022-02-10
Rated 5 out of 5 by from Ayannes, Your one in a million!!! Thank you TT!! I HAD THE GREATEST TAX EXPERT EVER!!!!! Ayannes stayed on the phone and online with me. It was becoming a hassle and she persevered through all of my huffing and puffing and walked me through just about every step! I typically don't need too much online help, but this year was different. I truly appreciate your patience with me, Ayannes! Her name is as unique as she! Thank you so much! I hope someone that knows you sees this and gives you this message! If I could choose which expert to answer my tax needs it would definately be Ayannes! Thank you Ayannes and Turbo Tax! See you next year!!!!
Date published: 2022-02-10
Rated 5 out of 5 by from had this service for years Regena was great in helping me see needed in correction and giving me advice
Date published: 2022-02-10
Rated 5 out of 5 by from turbo rocks! This is our first time using turbo tax. Our return is greater than it has been in previous years. We will continue to use turbo tax from now on.
Date published: 2022-02-10
Rated 4 out of 5 by from I love turbo tax I trust no one else but Turbo Tax. Turbo Tax is my go to solution for taxes.
Date published: 2022-02-10
Rated 2 out of 5 by from Glitch won't allow e-file in Kentucky state return Filed using turbotax for 5 years now. This year's software was very buggy and would not allow me to efile my state return because of a glitch that says I have not included dependant social security numbers even though I do not have dependants.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax was awesome! Very easy, and helpful with navigating process! Thank you
Date published: 2022-02-10
Rated 1 out of 5 by from Very Disappointed The version this year ran slower and glitcher than past versions. Had to Google search how to delete the first information I entered as it kept asking about children in Puerto Rico even though I said I had no children. It also gets stuck in a loop, both times, when trying to enter deductions until you force it out and do them one by one on your own. Turbo Tax still hasn't been able to make adding Natural Gas Royalties to the program easy. This year entering the address has you going in loops when it only asks for the street address and then makes you go back in and enter the remainder of address. Honestly, I think this is the last time I'm buying the software. It used to be great but every year it seems to get worse.
Date published: 2022-02-10
Rated 5 out of 5 by from easy to use and understand I had no problems with the program. It was easy to follow.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15099