TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
katrons from
Extra hidden fee
Easy navigation and appreciate the thorough questions asked of me incase I forgot to add/deduct something. However, I had to itemized this year's return, so I paid the $39.00, but couldn't further the processing of my e-file return without paying an additional $40.00 which will be taken out of my refund. Total to complete this return $79.00 Do not like this surprise fee practice at all!
Date published: 2022-02-17
Rated 3 out of 5 by
chuck20202 from
Getting harder to use
Was harder to use last year and this year Was not sure I e filed finally figured it out
Date published: 2022-02-17
Rated 5 out of 5 by
R1995 from
Easy Process
Very easy to use and options to have audit protection were a stress reliever.
Date published: 2022-02-17
Rated 5 out of 5 by
CDUCK87 from
Turbo Tax is Awesome!
quick and easy! very helpful! I will continue to use in the future!
Date published: 2022-02-17
Rated 5 out of 5 by
Stephanie M 65 from
It was great
It was easy to complete and prepare. It did not take long.
Date published: 2022-02-17
Rated 5 out of 5 by
1LadyMJ from
Very User Friendly
For the first time, I complete the filing process. The system was very helpful throughout the entire 2021 process.
Date published: 2022-02-17
Rated 5 out of 5 by
DEEDAWG1973 from
I recommend Turbo Tax
The online live chats really helped me out a lot and saved me from making mistakes I made!
Date published: 2022-02-17
Rated 5 out of 5 by
KimK54 from
Turbo Tax is so easy to use!
I really like using turbo tax. It asks questions regarding all aspects of my income and deductions making easy to not overlook any chance of increasing my refund.
Date published: 2022-02-17
Rated 5 out of 5 by
slam1946 from
Turbo Tax is great
Product is easy to use. Step by step instructions are great.
Date published: 2022-02-17
Rated 5 out of 5 by
TomNJr from
The easiest and the best
I have used TurboTax for over ten years and it gets better and easier every year. With filing today all I had to do was verify documents and hit "enter" and I did it with confidence that my information was accurate and secure.
All TurboTax® Offerings Reviews - Page 15096
Date published: 2022-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
katrons from
Extra hidden fee
Easy navigation and appreciate the thorough questions asked of me incase I forgot to add/deduct something. However, I had to itemized this year's return, so I paid the $39.00, but couldn't further the processing of my e-file return without paying an additional $40.00 which will be taken out of my refund. Total to complete this return $79.00 Do not like this surprise fee practice at all!
Date published: 2022-02-17
Rated 3 out of 5 by
chuck20202 from
Getting harder to use
Was harder to use last year and this year Was not sure I e filed finally figured it out
Date published: 2022-02-17
Rated 5 out of 5 by
R1995 from
Easy Process
Very easy to use and options to have audit protection were a stress reliever.
Date published: 2022-02-17
Rated 5 out of 5 by
CDUCK87 from
Turbo Tax is Awesome!
quick and easy! very helpful! I will continue to use in the future!
Date published: 2022-02-17
Rated 5 out of 5 by
Stephanie M 65 from
It was great
It was easy to complete and prepare. It did not take long.
Date published: 2022-02-17
Rated 5 out of 5 by
1LadyMJ from
Very User Friendly
For the first time, I complete the filing process. The system was very helpful throughout the entire 2021 process.
Date published: 2022-02-17
Rated 5 out of 5 by
DEEDAWG1973 from
I recommend Turbo Tax
The online live chats really helped me out a lot and saved me from making mistakes I made!
Date published: 2022-02-17
Rated 5 out of 5 by
KimK54 from
Turbo Tax is so easy to use!
I really like using turbo tax. It asks questions regarding all aspects of my income and deductions making easy to not overlook any chance of increasing my refund.
Date published: 2022-02-17
Rated 5 out of 5 by
slam1946 from
Turbo Tax is great
Product is easy to use. Step by step instructions are great.
Date published: 2022-02-17
Rated 5 out of 5 by
TomNJr from
The easiest and the best
I have used TurboTax for over ten years and it gets better and easier every year. With filing today all I had to do was verify documents and hit "enter" and I did it with confidence that my information was accurate and secure.
All TurboTax® Offerings Reviews - Page 15096
Date published: 2022-02-17