TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from very easy and not stressful super fast and easy not stressful at all 10 out of 10 highly reccomend
Date published: 2023-04-17
Rated 2 out of 5 by from Charges for State filing even if you don't need it Impossible to file just federal taxes. Automatically goes to State and charges even if a state tax return is not required.
Date published: 2023-04-17
Rated 1 out of 5 by from Problem with AGI code For the second straight year I had a problem with my AGI code when I tried to e-file. Therefore I was forced to mail in my return. I confirmed my AGI from the IRS's sight but this still did not work. Strange and disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by from Decent Preparation of Grueling Nonsence Was pretty easy, I skipped a lot of the literature, and answered based on the pictures. Hopefully it goes through ok. I know Joe needs this money and will definitely not squander it.
Date published: 2023-04-17
Rated 5 out of 5 by from Super Easy! This is my first time filing for taxes and it was way easier than I thought it would be thanks to Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from great and easy Easy, Fast and friendly. Turbo Tax guides you step by step. There is always help right away when needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Product! Excellent assistance when I had questions or concerns.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Year after year, TurboTax proves to be easy to use and highly accurate.
Date published: 2023-04-17
Rated 4 out of 5 by from still has some annoying features The process of paying to efile my state return was very painful. I was unable to log into my Intuit account and the change password function was repeatedly "hitting a snag". Phone assistance was great. Apart from that, I think it's ridiculous to wait to go through the "update" process for a product that has just been downloaded, and to have to repeat that every time the product is opened to continue working -VERY annoying and time wasting. In addition, there are fields that should autofill from previous years or information previously entered.
Date published: 2023-04-17
Rated 1 out of 5 by from Didn't get taxes last year. Didn't get taxes last year for whatever reason. Almost didn't this year but somehow it worked. I did every troubleshooting method. Won't be using turbo tax ever again.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1510
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very easy and not stressful super fast and easy not stressful at all 10 out of 10 highly reccomend
Date published: 2023-04-17
Rated 2 out of 5 by from Charges for State filing even if you don't need it Impossible to file just federal taxes. Automatically goes to State and charges even if a state tax return is not required.
Date published: 2023-04-17
Rated 1 out of 5 by from Problem with AGI code For the second straight year I had a problem with my AGI code when I tried to e-file. Therefore I was forced to mail in my return. I confirmed my AGI from the IRS's sight but this still did not work. Strange and disappointing.
Date published: 2023-04-17
Rated 5 out of 5 by from Decent Preparation of Grueling Nonsence Was pretty easy, I skipped a lot of the literature, and answered based on the pictures. Hopefully it goes through ok. I know Joe needs this money and will definitely not squander it.
Date published: 2023-04-17
Rated 5 out of 5 by from Super Easy! This is my first time filing for taxes and it was way easier than I thought it would be thanks to Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from great and easy Easy, Fast and friendly. Turbo Tax guides you step by step. There is always help right away when needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Product! Excellent assistance when I had questions or concerns.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Year after year, TurboTax proves to be easy to use and highly accurate.
Date published: 2023-04-17
Rated 4 out of 5 by from still has some annoying features The process of paying to efile my state return was very painful. I was unable to log into my Intuit account and the change password function was repeatedly "hitting a snag". Phone assistance was great. Apart from that, I think it's ridiculous to wait to go through the "update" process for a product that has just been downloaded, and to have to repeat that every time the product is opened to continue working -VERY annoying and time wasting. In addition, there are fields that should autofill from previous years or information previously entered.
Date published: 2023-04-17
Rated 1 out of 5 by from Didn't get taxes last year. Didn't get taxes last year for whatever reason. Almost didn't this year but somehow it worked. I did every troubleshooting method. Won't be using turbo tax ever again.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1510