TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from easy to use it is very easy to use and I have used it for years
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent, double-check the 529 Plan credit I love TurboTax. Very intuitive, however I think there was a mistake this year in the maximum 529 college savings plan credit allowed in the state of Utah. According to tax docs I received from the state of Utah and Google searches, it appears the max is $204 per beneficiary and TurboTax kept saying it was $200 and wouldn't let me move forward to file with the $204 in place. Not a big deal. We have 2 beneficiaries of this plan so expecting a credit of $408, but TurboTax wouldn't allow us to proceed because it thought it was an error until I force-limited it to $400.
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax was Great Did the Turbo Tax Deluxe for federal and Oregon State return. My State return was rejected because Turbo Tax did not have a proper update for my state. It is simple to fix and we will see if it is now accepted. Still recommend Turbo Tax and this is the first time we hit a snag.
Date published: 2021-02-17
Rated 5 out of 5 by from it was soo easy and stress free it was a stress free process.i was optimistic .it took me less time than i thought
Date published: 2021-02-17
Rated 5 out of 5 by from QUICK EASY FREE LIKE A WALK IN THE PARK...UNCOMPLICATED AND FREE , JUST LIKE ADVERTISED
Date published: 2021-02-17
Rated 5 out of 5 by from customer support was awesome We bought TurboTax Home & Business since we run a small business out of our home. We had an error with one of the schedules that we could not figure out how to fix, and TurboTax wouldn't let us efile without fixing the issue. We called and got a through to a very pleasant advisor who walked us through to the solution in under 5 minutes. An Awesome experience to actually get a customer service rep that knew her stuff!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax was easy to use Easy to use and gave us a bigger refund than FreeTax did.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy for seniors Good experience Easy for a senior to use. Would recommend
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is easy to use Very user friendly. I have always used TurboTax because it's so easy.
Date published: 2021-02-17
Rated 5 out of 5 by from TURBO TAX IS THE BOMB! TURBO TAX WALKS YOU THROUGH EVERY SINGLE STEP YOU NEED TO TAKE TO FILEA SUCCESSFUL RETURN. THERE IS NO NEED TO PAY SOMEONE HUNDREDS OF DOLLARS TO DO YOUR TAXES WHEN THERE IS TURBO TAX!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15088
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to use it is very easy to use and I have used it for years
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent, double-check the 529 Plan credit I love TurboTax. Very intuitive, however I think there was a mistake this year in the maximum 529 college savings plan credit allowed in the state of Utah. According to tax docs I received from the state of Utah and Google searches, it appears the max is $204 per beneficiary and TurboTax kept saying it was $200 and wouldn't let me move forward to file with the $204 in place. Not a big deal. We have 2 beneficiaries of this plan so expecting a credit of $408, but TurboTax wouldn't allow us to proceed because it thought it was an error until I force-limited it to $400.
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax was Great Did the Turbo Tax Deluxe for federal and Oregon State return. My State return was rejected because Turbo Tax did not have a proper update for my state. It is simple to fix and we will see if it is now accepted. Still recommend Turbo Tax and this is the first time we hit a snag.
Date published: 2021-02-17
Rated 5 out of 5 by from it was soo easy and stress free it was a stress free process.i was optimistic .it took me less time than i thought
Date published: 2021-02-17
Rated 5 out of 5 by from QUICK EASY FREE LIKE A WALK IN THE PARK...UNCOMPLICATED AND FREE , JUST LIKE ADVERTISED
Date published: 2021-02-17
Rated 5 out of 5 by from customer support was awesome We bought TurboTax Home & Business since we run a small business out of our home. We had an error with one of the schedules that we could not figure out how to fix, and TurboTax wouldn't let us efile without fixing the issue. We called and got a through to a very pleasant advisor who walked us through to the solution in under 5 minutes. An Awesome experience to actually get a customer service rep that knew her stuff!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbotax was easy to use Easy to use and gave us a bigger refund than FreeTax did.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy for seniors Good experience Easy for a senior to use. Would recommend
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is easy to use Very user friendly. I have always used TurboTax because it's so easy.
Date published: 2021-02-17
Rated 5 out of 5 by from TURBO TAX IS THE BOMB! TURBO TAX WALKS YOU THROUGH EVERY SINGLE STEP YOU NEED TO TAKE TO FILEA SUCCESSFUL RETURN. THERE IS NO NEED TO PAY SOMEONE HUNDREDS OF DOLLARS TO DO YOUR TAXES WHEN THERE IS TURBO TAX!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15088