TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from They are theeeeee best They sent me an email that I messed up my taxes and then they fixed them.
Date published: 2021-02-17
Rated 5 out of 5 by from VERY HELPFUL! Turbotax makes it so simple, but walking you through each form and item. If you do have any questions along the way, it always gives you a prompt for more information so you enter the correct answers.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is the Best! The experts that you can chat with or call are excellent!
Date published: 2021-02-17
Rated 4 out of 5 by from Easy process as long as you don't have a glitch Great process to file taxes. It was easy to follow. The only issue I had was a glitch in two sections that I spent hours trying to fix. Attempting to get through to customer service was a nightmare. Once I did, they were able to let me know that they were working on a fix for a schedule C issue and also correct the other issue I was having. The process is great, getting ahold of someone in customer service is tough.
Date published: 2021-02-17
Rated 5 out of 5 by from Fast and easy Who knew it could be so easy to prepare you own taxes? Love it!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is Great I have used Turbo Tax for many years and I have found any program that is as good.
Date published: 2021-02-17
Rated 5 out of 5 by from Fast easy and helped me resolve issues fast! I did the returns myself and I'm not tax pro by any means. But It was easy to follow and they quickly helped me get issues fixed so i could get them sent easier and faster, but more importantly done right.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is the best I've been using TurboTax since 2013. I love the step by step process and the convince of doing it at home.
Date published: 2021-02-17
Rated 5 out of 5 by from easy it's very easy and it is very fast to file just snap a picture and it automatically fills out everything you need done, great job.
Date published: 2021-02-17
Rated 2 out of 5 by from Getting Sloppy The TT app is designed to be streamlined but takes you back through from the beginning anytime you change something f. My state rejected because of a software bug. Constantly trying to upsell extra products and pop ups links to credit karma are not needed. The help line attendant was not trained well and could not answer my simple problem.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15083
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from They are theeeeee best They sent me an email that I messed up my taxes and then they fixed them.
Date published: 2021-02-17
Rated 5 out of 5 by from VERY HELPFUL! Turbotax makes it so simple, but walking you through each form and item. If you do have any questions along the way, it always gives you a prompt for more information so you enter the correct answers.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is the Best! The experts that you can chat with or call are excellent!
Date published: 2021-02-17
Rated 4 out of 5 by from Easy process as long as you don't have a glitch Great process to file taxes. It was easy to follow. The only issue I had was a glitch in two sections that I spent hours trying to fix. Attempting to get through to customer service was a nightmare. Once I did, they were able to let me know that they were working on a fix for a schedule C issue and also correct the other issue I was having. The process is great, getting ahold of someone in customer service is tough.
Date published: 2021-02-17
Rated 5 out of 5 by from Fast and easy Who knew it could be so easy to prepare you own taxes? Love it!!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is Great I have used Turbo Tax for many years and I have found any program that is as good.
Date published: 2021-02-17
Rated 5 out of 5 by from Fast easy and helped me resolve issues fast! I did the returns myself and I'm not tax pro by any means. But It was easy to follow and they quickly helped me get issues fixed so i could get them sent easier and faster, but more importantly done right.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is the best I've been using TurboTax since 2013. I love the step by step process and the convince of doing it at home.
Date published: 2021-02-17
Rated 5 out of 5 by from easy it's very easy and it is very fast to file just snap a picture and it automatically fills out everything you need done, great job.
Date published: 2021-02-17
Rated 2 out of 5 by from Getting Sloppy The TT app is designed to be streamlined but takes you back through from the beginning anytime you change something f. My state rejected because of a software bug. Constantly trying to upsell extra products and pop ups links to credit karma are not needed. The help line attendant was not trained well and could not answer my simple problem.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15083