TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I've been using turbo tax for over 6 years great s Doing taxes can be pains taking ..but turbo tax service makes it less stressful because everyone doesn't speak the tax lingo. Thanks so much!
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo tax is awesome Been filing with turbo tax & im happy Everytime . Turbo tax is the best
Date published: 2022-02-11
Rated 4 out of 5 by from #teamturbotax Always easy and guides you through each step ensuring you do not miss anything
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome and easy to use Turbo tax is super easy to use and straight forward on information.
Date published: 2022-02-11
Rated 5 out of 5 by from Excellent Service! So easy to use and I couldn't ask for better customer service!!
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo tax for a High School Student This was extremely user friendly and easy to complete. Only thing needed was the W2, which I had and of course then your ID and if you want direct deposit, which is fastest then having your bank routing number and account number. Being a High School student there were not a bunch of deductions or anything crazy. Just had to make sure to select that someone else can claim me as a dependent
Date published: 2022-02-11
Rated 5 out of 5 by from TURBO TAX GETS ME THE MAX WITHOUT CHARGING THE MAX I save hundreds of dollars using turbo tax and they do everything for me so it's super easy anyone can do it or they'll do for you but the best part l get back twice as much then l did when l was going to these local tax places, this is my second year with them boy do l wish l would have switch over sooner, also they give me the option of paying now or just having the fees taken out of my refund I love that. I can be at ease because l know my taxes were done right the first time!! Save yourself some money and the headache and go with Turbo Tax you won't regret it!
Date published: 2022-02-11
Rated 1 out of 5 by from Chargine They said you have to pay because of the child tax credit, they told me 119$ but by the time I finished they charged me 158$
Date published: 2022-02-11
Rated 3 out of 5 by from Always used, don't like being forced to pay. I've been using turbo tax for years. It's fast, easy, and spells everything out. It's always been something I've enjoyed about it. But being forced to pay $78 to file this year because I HAVE to upgrade is ridiculous. I was fine paying the $39 to upgrade. But being charged another $39 to even file is upsetting.
Date published: 2022-02-11
Rated 5 out of 5 by from Very intuitive and userfriendly I love that there is a free service. When I need more advanced services I would feel safe paying for them through TurboTax. I love how well they explained concepts and made something as scary as taxes so quick and easy. I do have a recommendation though. I think it would be helpful to have more graphics or videos because when I see a wall of text my eyes kind of glaze over. All in all, the experience of filing with TurboTax was painless! Thank you for helping me file my taxes myself for the first time. Maybe adulting isn't so terrifying after all.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 15078
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I've been using turbo tax for over 6 years great s Doing taxes can be pains taking ..but turbo tax service makes it less stressful because everyone doesn't speak the tax lingo. Thanks so much!
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo tax is awesome Been filing with turbo tax & im happy Everytime . Turbo tax is the best
Date published: 2022-02-11
Rated 4 out of 5 by from #teamturbotax Always easy and guides you through each step ensuring you do not miss anything
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome and easy to use Turbo tax is super easy to use and straight forward on information.
Date published: 2022-02-11
Rated 5 out of 5 by from Excellent Service! So easy to use and I couldn't ask for better customer service!!
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo tax for a High School Student This was extremely user friendly and easy to complete. Only thing needed was the W2, which I had and of course then your ID and if you want direct deposit, which is fastest then having your bank routing number and account number. Being a High School student there were not a bunch of deductions or anything crazy. Just had to make sure to select that someone else can claim me as a dependent
Date published: 2022-02-11
Rated 5 out of 5 by from TURBO TAX GETS ME THE MAX WITHOUT CHARGING THE MAX I save hundreds of dollars using turbo tax and they do everything for me so it's super easy anyone can do it or they'll do for you but the best part l get back twice as much then l did when l was going to these local tax places, this is my second year with them boy do l wish l would have switch over sooner, also they give me the option of paying now or just having the fees taken out of my refund I love that. I can be at ease because l know my taxes were done right the first time!! Save yourself some money and the headache and go with Turbo Tax you won't regret it!
Date published: 2022-02-11
Rated 1 out of 5 by from Chargine They said you have to pay because of the child tax credit, they told me 119$ but by the time I finished they charged me 158$
Date published: 2022-02-11
Rated 3 out of 5 by from Always used, don't like being forced to pay. I've been using turbo tax for years. It's fast, easy, and spells everything out. It's always been something I've enjoyed about it. But being forced to pay $78 to file this year because I HAVE to upgrade is ridiculous. I was fine paying the $39 to upgrade. But being charged another $39 to even file is upsetting.
Date published: 2022-02-11
Rated 5 out of 5 by from Very intuitive and userfriendly I love that there is a free service. When I need more advanced services I would feel safe paying for them through TurboTax. I love how well they explained concepts and made something as scary as taxes so quick and easy. I do have a recommendation though. I think it would be helpful to have more graphics or videos because when I see a wall of text my eyes kind of glaze over. All in all, the experience of filing with TurboTax was painless! Thank you for helping me file my taxes myself for the first time. Maybe adulting isn't so terrifying after all.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 15078