TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from State e-file charge twice. I went to pay for my filling charges using a credit card to avoid additional charges. After changing my credit card turbo tax would not return. So, when I closed out and signed back in I was again charged. Turbo Tax never asked me for my personal identity pin, so my first return was rejected. On my second return I had to search for where to find the spot to enter my PIN. I think both of these issues are done on purpose to cost customers more money. It cost me $100 in fees to file my taxes. I will be looking to other options next year.
Date published: 2021-02-13
Rated 3 out of 5 by from Goodd Helped when I needed it easy to follow . Thanks for everything
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo tax Turbo tax is good for me because I just take the standard deduction.
Date published: 2021-02-13
Rated 5 out of 5 by from I won't use anything else. I have used something else maybe four times since I was 18. I have regretted it each time. Thank you.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is commendable. Turbo Tax is so easy to use.It's highly commendable !
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is quick and easy Turbo Tax is quick and easy to do my taxes and efile
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is extremely user friendly, quick, and efficient!!
Date published: 2021-02-13
Rated 1 out of 5 by from Cares Act And Retirement Accounts No options available to benefit from that economic stimulus package.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax was super easy They were able to walk me through each step by step process with such ease
Date published: 2021-02-13
Rated 5 out of 5 by from Amina was absolutely amazing! Amina Helped me on the phone for over an hour trying to go over things i didnt understand or were missing. She was extremely patient and knowledgable, It was a pleasure speaking with her.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 15078
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from State e-file charge twice. I went to pay for my filling charges using a credit card to avoid additional charges. After changing my credit card turbo tax would not return. So, when I closed out and signed back in I was again charged. Turbo Tax never asked me for my personal identity pin, so my first return was rejected. On my second return I had to search for where to find the spot to enter my PIN. I think both of these issues are done on purpose to cost customers more money. It cost me $100 in fees to file my taxes. I will be looking to other options next year.
Date published: 2021-02-13
Rated 3 out of 5 by from Goodd Helped when I needed it easy to follow . Thanks for everything
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo tax Turbo tax is good for me because I just take the standard deduction.
Date published: 2021-02-13
Rated 5 out of 5 by from I won't use anything else. I have used something else maybe four times since I was 18. I have regretted it each time. Thank you.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is commendable. Turbo Tax is so easy to use.It's highly commendable !
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is quick and easy Turbo Tax is quick and easy to do my taxes and efile
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is extremely user friendly, quick, and efficient!!
Date published: 2021-02-13
Rated 1 out of 5 by from Cares Act And Retirement Accounts No options available to benefit from that economic stimulus package.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax was super easy They were able to walk me through each step by step process with such ease
Date published: 2021-02-13
Rated 5 out of 5 by from Amina was absolutely amazing! Amina Helped me on the phone for over an hour trying to go over things i didnt understand or were missing. She was extremely patient and knowledgable, It was a pleasure speaking with her.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 15078