TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281630 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy peasy It is easy to do your taxes on your own, they answer the questions that other people have that answer your question as well! It never fails when you need to talk to someone they are always there to help.
Date published: 2021-02-18
Rated 5 out of 5 by from easy and informative love that they have preselected answers and questions
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is awesome Excellent website, very informative and structured
Date published: 2021-02-18
Rated 1 out of 5 by from Multiple issues, still not filed 3 weeks later... My worst experience with taxes. I have very straightforward circumstances. The information requested was all at hand but there were problems with the forms rejecting my amounts. Two calls did not solve my problems. Eventually the form was accepted and sent off. Then I got an email that it was rejected. Now I’m 3 weeks into the process and the site tells me I may have to print and Mail my forms. I just want a refund so I can do it myself. I don’t trust the app anymore.
Date published: 2021-02-18
Rated 5 out of 5 by from Simple to use I have used Turbo Tax for years. I am never dissapointed.
Date published: 2021-02-18
Rated 5 out of 5 by from Tthe free live help is a big help I got stuck and got very frustrated right at the end of trying to file my tax's and with the help with a free agent on the behalf of turbotax, I was able to get the help I needed to get my full refund done right. Thank you Turbotax
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax was Good It was a lil tough at first. But yall helped me out . Thank you. And Thank you for keeping me posted . Hope everything goes well wit my return.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Great job i loved all the help I got and more getting my hands off the hard part and showing me how
Date published: 2021-02-18
Rated 5 out of 5 by from This was amazing Easy to use and detailed. Asked lots of questions and I got the answers needed.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is easy to use. Awesome after-sale svc Step by step income & deduction is easy to follow. Awesome after-sale services. Turbox helps me to refile my Oregon Income Tax due to the Oregon Income Tax software update.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15067
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy peasy It is easy to do your taxes on your own, they answer the questions that other people have that answer your question as well! It never fails when you need to talk to someone they are always there to help.
Date published: 2021-02-18
Rated 5 out of 5 by from easy and informative love that they have preselected answers and questions
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is awesome Excellent website, very informative and structured
Date published: 2021-02-18
Rated 1 out of 5 by from Multiple issues, still not filed 3 weeks later... My worst experience with taxes. I have very straightforward circumstances. The information requested was all at hand but there were problems with the forms rejecting my amounts. Two calls did not solve my problems. Eventually the form was accepted and sent off. Then I got an email that it was rejected. Now I’m 3 weeks into the process and the site tells me I may have to print and Mail my forms. I just want a refund so I can do it myself. I don’t trust the app anymore.
Date published: 2021-02-18
Rated 5 out of 5 by from Simple to use I have used Turbo Tax for years. I am never dissapointed.
Date published: 2021-02-18
Rated 5 out of 5 by from Tthe free live help is a big help I got stuck and got very frustrated right at the end of trying to file my tax's and with the help with a free agent on the behalf of turbotax, I was able to get the help I needed to get my full refund done right. Thank you Turbotax
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax was Good It was a lil tough at first. But yall helped me out . Thank you. And Thank you for keeping me posted . Hope everything goes well wit my return.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Great job i loved all the help I got and more getting my hands off the hard part and showing me how
Date published: 2021-02-18
Rated 5 out of 5 by from This was amazing Easy to use and detailed. Asked lots of questions and I got the answers needed.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is easy to use. Awesome after-sale svc Step by step income & deduction is easy to follow. Awesome after-sale services. Turbox helps me to refile my Oregon Income Tax due to the Oregon Income Tax software update.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 15067