TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from easy to maneuver easy to do on my own, but i did have to ask a couple of questions . the two customer service people that i chatted with were Great!! i appreciate the help. it made it easy for me to finish my taxes . Vanese and Tyler were their names !! thank you again
Date published: 2023-02-11
Rated 5 out of 5 by from Awesome Super simple to use especially as a first time home buyer and a new baby.
Date published: 2023-02-11
Rated 3 out of 5 by from very good at times confusing and not clear would not pay for it
Date published: 2023-02-11
Rated 2 out of 5 by from Expensive and Glitchy First of all, this program is set up to always force you to upgrade. I wanted to eliminate a schedule K so I had to upgrade but then it would not let me downgrade without erasing all my data. There was also a form missing for my state return that I did not find out about until this return was rejected, delaying e-file for 2 weeks and counting. I will not use this program again.
Date published: 2023-02-11
Rated 5 out of 5 by from Great to work with - they ask the right questions Love this software - easy to use - guides you through every step of the process making it fast and easy
Date published: 2023-02-11
Rated 5 out of 5 by from Awsome Great experience I enjoyed filling this year it was simple and easy
Date published: 2023-02-11
Rated 5 out of 5 by from Quick and Easy My taxes are uncomplicated and this was so quick and easy
Date published: 2023-02-11
Rated 5 out of 5 by from Love Turbo Tax Easy to file process and convenient would not file any other way
Date published: 2023-02-11
Rated 5 out of 5 by from Easy to use The process was easy and I was able to get it done in less than an hour...start to finish.
Date published: 2023-02-11
Rated 4 out of 5 by from Need more options for Tax preparations My experience with TurboTax have been great when doing my federal and state tax returns. But there need to be more options when it comes to local tax preparations. With better technology in America, it would seem to be a better option to have it done through this service. Overall thanks.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 15066
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to maneuver easy to do on my own, but i did have to ask a couple of questions . the two customer service people that i chatted with were Great!! i appreciate the help. it made it easy for me to finish my taxes . Vanese and Tyler were their names !! thank you again
Date published: 2023-02-11
Rated 5 out of 5 by from Awesome Super simple to use especially as a first time home buyer and a new baby.
Date published: 2023-02-11
Rated 3 out of 5 by from very good at times confusing and not clear would not pay for it
Date published: 2023-02-11
Rated 2 out of 5 by from Expensive and Glitchy First of all, this program is set up to always force you to upgrade. I wanted to eliminate a schedule K so I had to upgrade but then it would not let me downgrade without erasing all my data. There was also a form missing for my state return that I did not find out about until this return was rejected, delaying e-file for 2 weeks and counting. I will not use this program again.
Date published: 2023-02-11
Rated 5 out of 5 by from Great to work with - they ask the right questions Love this software - easy to use - guides you through every step of the process making it fast and easy
Date published: 2023-02-11
Rated 5 out of 5 by from Awsome Great experience I enjoyed filling this year it was simple and easy
Date published: 2023-02-11
Rated 5 out of 5 by from Quick and Easy My taxes are uncomplicated and this was so quick and easy
Date published: 2023-02-11
Rated 5 out of 5 by from Love Turbo Tax Easy to file process and convenient would not file any other way
Date published: 2023-02-11
Rated 5 out of 5 by from Easy to use The process was easy and I was able to get it done in less than an hour...start to finish.
Date published: 2023-02-11
Rated 4 out of 5 by from Need more options for Tax preparations My experience with TurboTax have been great when doing my federal and state tax returns. But there need to be more options when it comes to local tax preparations. With better technology in America, it would seem to be a better option to have it done through this service. Overall thanks.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 15066