TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I love turbo tax Turbo tax is so easy to use and very quick. I have used Turbo Tax for many years and will continue as long as i am able.
Date published: 2023-02-10
Rated 4 out of 5 by from TURBOTAX IS IMPROVING, REMOVES STRESS!!! They really DO listen!! Last year I had to call for online help 3 times, and finally commented to the agent that it would be helpful if text was used on-line while you are filling out the forms to explain where the heck the values are coming from and how they were calculated. I had to use the same form to file for my state tax and additional text was there!! That made it MUCH easier to understand how the form fields are calculated, Thanks TurboTax!!
Date published: 2023-02-10
Rated 5 out of 5 by from null null
Date published: 2023-02-10
Rated 4 out of 5 by from got through my tax filing fairly quickly Overall it was simple and easy. The review process was instantaneous and i was able to fix my taxes within an hour. Just didn't appreciate having to pay for the premium filing system because of retirement plan.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is great! Turbotax is easy to follow through with, step by step instructions
Date published: 2023-02-10
Rated 1 out of 5 by from AWFUL CUSTOMER SERVICE TURBO TAX IS GREAT IF YOU ALREADY KNOW HOW TO DO TAXES. THE CUSTOMER SERVICE IS AWFUL. I CALLED IN 20 MINUTE HOLD AND ONCE SPOKE WITH CUSTOMER SERVICE, THEY DIDN'T KNOW THE ANSWER AND HUNG UP ON ME.
Date published: 2023-02-10
Rated 3 out of 5 by from Its okay At first, when I was younger easy no problem fees were not so bad but now the charges have just been too high and I have simple taxes
Date published: 2023-02-10
Rated 5 out of 5 by from Thorough, but Easy! TurboTax Self Employed was very easy to use. The Help function answered all of my questions.
Date published: 2023-02-10
Rated 5 out of 5 by from We LOVE TurboTax! Another great year of easy tax returns. Very user friendly. I recommend a very strong internet signal or you might run into problems. As soon as I moved closer to the router, it was a breeze. TurboTax is very reliable and we have been filing our taxes with them for 7 years. Thank you TurboTax!!
Date published: 2023-02-10
Rated 4 out of 5 by from Turbo tax is great They helped me file with little issues. Thanks for your help
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 15054
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love turbo tax Turbo tax is so easy to use and very quick. I have used Turbo Tax for many years and will continue as long as i am able.
Date published: 2023-02-10
Rated 4 out of 5 by from TURBOTAX IS IMPROVING, REMOVES STRESS!!! They really DO listen!! Last year I had to call for online help 3 times, and finally commented to the agent that it would be helpful if text was used on-line while you are filling out the forms to explain where the heck the values are coming from and how they were calculated. I had to use the same form to file for my state tax and additional text was there!! That made it MUCH easier to understand how the form fields are calculated, Thanks TurboTax!!
Date published: 2023-02-10
Rated 5 out of 5 by from null null
Date published: 2023-02-10
Rated 4 out of 5 by from got through my tax filing fairly quickly Overall it was simple and easy. The review process was instantaneous and i was able to fix my taxes within an hour. Just didn't appreciate having to pay for the premium filing system because of retirement plan.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is great! Turbotax is easy to follow through with, step by step instructions
Date published: 2023-02-10
Rated 1 out of 5 by from AWFUL CUSTOMER SERVICE TURBO TAX IS GREAT IF YOU ALREADY KNOW HOW TO DO TAXES. THE CUSTOMER SERVICE IS AWFUL. I CALLED IN 20 MINUTE HOLD AND ONCE SPOKE WITH CUSTOMER SERVICE, THEY DIDN'T KNOW THE ANSWER AND HUNG UP ON ME.
Date published: 2023-02-10
Rated 3 out of 5 by from Its okay At first, when I was younger easy no problem fees were not so bad but now the charges have just been too high and I have simple taxes
Date published: 2023-02-10
Rated 5 out of 5 by from Thorough, but Easy! TurboTax Self Employed was very easy to use. The Help function answered all of my questions.
Date published: 2023-02-10
Rated 5 out of 5 by from We LOVE TurboTax! Another great year of easy tax returns. Very user friendly. I recommend a very strong internet signal or you might run into problems. As soon as I moved closer to the router, it was a breeze. TurboTax is very reliable and we have been filing our taxes with them for 7 years. Thank you TurboTax!!
Date published: 2023-02-10
Rated 4 out of 5 by from Turbo tax is great They helped me file with little issues. Thanks for your help
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 15054