TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Sadsadcarebear from
You suck
You guys are horrible. I thought that I would be saving a little by filling myself through your site rather than going to H&R block. Reality check, I really didn't. You guys advertise "no fees" but you really costed just about as much. It's bad enough that I pay all those taxes and get barely anything back because I'm single with no dependants, then you guys took half of the puney amount that I now really won't see. Thanks
Date published: 2023-02-10
Rated 5 out of 5 by
D Woltkamp from
Easy To Use
TurboTax has always been easy to use and reliable.
Date published: 2023-02-10
Rated 5 out of 5 by
Kyle1108 from
TurboTax is Awesome!
They have showed me I can claim my educational units and get what I deserve to be refunded.
Date published: 2023-02-10
Rated 5 out of 5 by
MB5678 from
LOVE TurboTax
Absolutely fantastic experience. I equate taxes to going to the dentist...necessary but awful! TurboTax walked me through every step of the way! Would definitely recommend
Date published: 2023-02-10
Rated 5 out of 5 by
Justmeandmine1958 from
Tax 2022
I’ve been using them for years. Never had any issues. Quick and easy…
Date published: 2023-02-10
Rated 4 out of 5 by
SlothTriesJogging from
Great program, annoying sales tactics
I love this program! It's super user-friendly, takes the anxiety out of filing taxes, and is really convenient to use. The only issue is the upselling is annoying. I use the basic program without upgrades every year and that's what works best for me. Every year I have to go through and tell it, multiple times, that I don't want to pay more for the extra features. Also, when I first used it, it wasn't made clear that it would cost extra to file a state return (that information was cleverly hidden) and it felt kind of slimy that I was essentially tricked into thinking my taxes would be free, and then I had to choose between paying money or taking a ton of time to find another way to file my state taxes or do it myself. I've since gone into the process every year knowing this, so I'm not upset about it. I just wish it had been made more clear from the beginning--it would have really helped me trust this company more.
Date published: 2023-02-10
Rated 5 out of 5 by
weeble24 from
turbo tax makes easy&fast to do taxes
it was easy&fast to do taxes.they walked me thru everything.
Date published: 2023-02-10
Rated 2 out of 5 by
BlahBBbb from
Too expensive
Thought I didn’t have to pay the self employment because I paid 245 and had mileage paid to work
Date published: 2023-02-10
Rated 5 out of 5 by
Nana moore82 from
Awesome
It was nice an easy thanks for the help! I would use turbo again I’m
Date published: 2023-02-10
Rated 5 out of 5 by
Lumpgump from
Swell
Easy to navigate,work flow was simple.Help center was helpful
All TurboTax® Offerings Reviews - Page 15040
Date published: 2023-02-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Sadsadcarebear from
You suck
You guys are horrible. I thought that I would be saving a little by filling myself through your site rather than going to H&R block. Reality check, I really didn't. You guys advertise "no fees" but you really costed just about as much. It's bad enough that I pay all those taxes and get barely anything back because I'm single with no dependants, then you guys took half of the puney amount that I now really won't see. Thanks
Date published: 2023-02-10
Rated 5 out of 5 by
D Woltkamp from
Easy To Use
TurboTax has always been easy to use and reliable.
Date published: 2023-02-10
Rated 5 out of 5 by
Kyle1108 from
TurboTax is Awesome!
They have showed me I can claim my educational units and get what I deserve to be refunded.
Date published: 2023-02-10
Rated 5 out of 5 by
MB5678 from
LOVE TurboTax
Absolutely fantastic experience. I equate taxes to going to the dentist...necessary but awful! TurboTax walked me through every step of the way! Would definitely recommend
Date published: 2023-02-10
Rated 5 out of 5 by
Justmeandmine1958 from
Tax 2022
I’ve been using them for years. Never had any issues. Quick and easy…
Date published: 2023-02-10
Rated 4 out of 5 by
SlothTriesJogging from
Great program, annoying sales tactics
I love this program! It's super user-friendly, takes the anxiety out of filing taxes, and is really convenient to use. The only issue is the upselling is annoying. I use the basic program without upgrades every year and that's what works best for me. Every year I have to go through and tell it, multiple times, that I don't want to pay more for the extra features. Also, when I first used it, it wasn't made clear that it would cost extra to file a state return (that information was cleverly hidden) and it felt kind of slimy that I was essentially tricked into thinking my taxes would be free, and then I had to choose between paying money or taking a ton of time to find another way to file my state taxes or do it myself. I've since gone into the process every year knowing this, so I'm not upset about it. I just wish it had been made more clear from the beginning--it would have really helped me trust this company more.
Date published: 2023-02-10
Rated 5 out of 5 by
weeble24 from
turbo tax makes easy&fast to do taxes
it was easy&fast to do taxes.they walked me thru everything.
Date published: 2023-02-10
Rated 2 out of 5 by
BlahBBbb from
Too expensive
Thought I didn’t have to pay the self employment because I paid 245 and had mileage paid to work
Date published: 2023-02-10
Rated 5 out of 5 by
Nana moore82 from
Awesome
It was nice an easy thanks for the help! I would use turbo again I’m
Date published: 2023-02-10
Rated 5 out of 5 by
Lumpgump from
Swell
Easy to navigate,work flow was simple.Help center was helpful
All TurboTax® Offerings Reviews - Page 15040
Date published: 2023-02-10