TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from You suck You guys are horrible. I thought that I would be saving a little by filling myself through your site rather than going to H&R block. Reality check, I really didn't. You guys advertise "no fees" but you really costed just about as much. It's bad enough that I pay all those taxes and get barely anything back because I'm single with no dependants, then you guys took half of the puney amount that I now really won't see. Thanks
Date published: 2023-02-10
Rated 5 out of 5 by from Easy To Use TurboTax has always been easy to use and reliable.
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is Awesome! They have showed me I can claim my educational units and get what I deserve to be refunded.
Date published: 2023-02-10
Rated 5 out of 5 by from LOVE TurboTax Absolutely fantastic experience. I equate taxes to going to the dentist...necessary but awful! TurboTax walked me through every step of the way! Would definitely recommend
Date published: 2023-02-10
Rated 5 out of 5 by from Tax 2022 I’ve been using them for years. Never had any issues. Quick and easy…
Date published: 2023-02-10
Rated 4 out of 5 by from Great program, annoying sales tactics I love this program! It's super user-friendly, takes the anxiety out of filing taxes, and is really convenient to use. The only issue is the upselling is annoying. I use the basic program without upgrades every year and that's what works best for me. Every year I have to go through and tell it, multiple times, that I don't want to pay more for the extra features. Also, when I first used it, it wasn't made clear that it would cost extra to file a state return (that information was cleverly hidden) and it felt kind of slimy that I was essentially tricked into thinking my taxes would be free, and then I had to choose between paying money or taking a ton of time to find another way to file my state taxes or do it myself. I've since gone into the process every year knowing this, so I'm not upset about it. I just wish it had been made more clear from the beginning--it would have really helped me trust this company more.
Date published: 2023-02-10
Rated 5 out of 5 by from turbo tax makes easy&fast to do taxes it was easy&fast to do taxes.they walked me thru everything.
Date published: 2023-02-10
Rated 2 out of 5 by from Too expensive Thought I didn’t have to pay the self employment because I paid 245 and had mileage paid to work
Date published: 2023-02-10
Rated 5 out of 5 by from Awesome It was nice an easy thanks for the help! I would use turbo again I’m
Date published: 2023-02-10
Rated 5 out of 5 by from Swell Easy to navigate,work flow was simple.Help center was helpful
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 15040
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from You suck You guys are horrible. I thought that I would be saving a little by filling myself through your site rather than going to H&R block. Reality check, I really didn't. You guys advertise "no fees" but you really costed just about as much. It's bad enough that I pay all those taxes and get barely anything back because I'm single with no dependants, then you guys took half of the puney amount that I now really won't see. Thanks
Date published: 2023-02-10
Rated 5 out of 5 by from Easy To Use TurboTax has always been easy to use and reliable.
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is Awesome! They have showed me I can claim my educational units and get what I deserve to be refunded.
Date published: 2023-02-10
Rated 5 out of 5 by from LOVE TurboTax Absolutely fantastic experience. I equate taxes to going to the dentist...necessary but awful! TurboTax walked me through every step of the way! Would definitely recommend
Date published: 2023-02-10
Rated 5 out of 5 by from Tax 2022 I’ve been using them for years. Never had any issues. Quick and easy…
Date published: 2023-02-10
Rated 4 out of 5 by from Great program, annoying sales tactics I love this program! It's super user-friendly, takes the anxiety out of filing taxes, and is really convenient to use. The only issue is the upselling is annoying. I use the basic program without upgrades every year and that's what works best for me. Every year I have to go through and tell it, multiple times, that I don't want to pay more for the extra features. Also, when I first used it, it wasn't made clear that it would cost extra to file a state return (that information was cleverly hidden) and it felt kind of slimy that I was essentially tricked into thinking my taxes would be free, and then I had to choose between paying money or taking a ton of time to find another way to file my state taxes or do it myself. I've since gone into the process every year knowing this, so I'm not upset about it. I just wish it had been made more clear from the beginning--it would have really helped me trust this company more.
Date published: 2023-02-10
Rated 5 out of 5 by from turbo tax makes easy&fast to do taxes it was easy&fast to do taxes.they walked me thru everything.
Date published: 2023-02-10
Rated 2 out of 5 by from Too expensive Thought I didn’t have to pay the self employment because I paid 245 and had mileage paid to work
Date published: 2023-02-10
Rated 5 out of 5 by from Awesome It was nice an easy thanks for the help! I would use turbo again I’m
Date published: 2023-02-10
Rated 5 out of 5 by from Swell Easy to navigate,work flow was simple.Help center was helpful
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 15040