TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Software bugs = State filing rejected I filed both my federal and state taxes on January 30. On February 17 I get an email from TurboTax telling me my state filings were rejected. Here’s the kicker, they were rejected for no other reason other than a bug in the TurboTax software. Beware! I believe this will be the last time I file with TurboTax.
Date published: 2021-02-17
Rated 5 out of 5 by from LOVE IT! ALMOST IDIOT PROOF. TAXES FOR DUMMIES THIS IS THE SECOND TIME I'M USING TURBO TAX. MUCH BETTER THAN PAYING AN ACCOUNTANT
Date published: 2021-02-17
Rated 5 out of 5 by from Sarala did an amazing job it was geat! THE WOMAN WHO HELPED ME WAS VERY NICE AND HELPED ME THROUGH MY WHOLE RETURN
Date published: 2021-02-17
Rated 1 out of 5 by from It's not free Saying its free to just $40 plus dollars is false because you charge 40 plus dollars PER state and federal and another if you just recently moved outta one state to another.
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax was a nice guide TurboTax was a nice self guided/paced program. I was easily able to answer the questions and file my taxes. I was thankful that I was given explanations for things I had questions on, especially when I had multiple W-2 and 1099's.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is Awsome Great product, highly recommend! Easy to follow and comprehend,
Date published: 2021-02-17
Rated 4 out of 5 by from Almost Perfect... Except- I had a good time. Everything was in order, and took less than five minutes to put down everything to file my taxes. Right as I was about to send it in, however, the system stops me and requires me to upgrade to a "premium" service. I hadn't added anything outside of the base W-2, so why did this happen? Apparently, there seemed to be something going on with new laws and such, but if it was going to happen regardless, the system should've railroaded me into the deluxe set waaaay before the end. Just so shelling out $40 didn't feel like a robbery rather than something that needed to be done.
Date published: 2021-02-17
Rated 5 out of 5 by from The best If you rent-please use...................................................................
Date published: 2021-02-17
Rated 5 out of 5 by from simply the best!! easy to understand , helpful, max refund, for me it was 2x larger than tax slayer
Date published: 2021-02-17
Rated 5 out of 5 by from GREAT FILING ON TURBO TAX WAS EASY,FAST AND PAINLESS WILL USE IT AGAIN NEXT YEAR
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15039
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Software bugs = State filing rejected I filed both my federal and state taxes on January 30. On February 17 I get an email from TurboTax telling me my state filings were rejected. Here’s the kicker, they were rejected for no other reason other than a bug in the TurboTax software. Beware! I believe this will be the last time I file with TurboTax.
Date published: 2021-02-17
Rated 5 out of 5 by from LOVE IT! ALMOST IDIOT PROOF. TAXES FOR DUMMIES THIS IS THE SECOND TIME I'M USING TURBO TAX. MUCH BETTER THAN PAYING AN ACCOUNTANT
Date published: 2021-02-17
Rated 5 out of 5 by from Sarala did an amazing job it was geat! THE WOMAN WHO HELPED ME WAS VERY NICE AND HELPED ME THROUGH MY WHOLE RETURN
Date published: 2021-02-17
Rated 1 out of 5 by from It's not free Saying its free to just $40 plus dollars is false because you charge 40 plus dollars PER state and federal and another if you just recently moved outta one state to another.
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax was a nice guide TurboTax was a nice self guided/paced program. I was easily able to answer the questions and file my taxes. I was thankful that I was given explanations for things I had questions on, especially when I had multiple W-2 and 1099's.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is Awsome Great product, highly recommend! Easy to follow and comprehend,
Date published: 2021-02-17
Rated 4 out of 5 by from Almost Perfect... Except- I had a good time. Everything was in order, and took less than five minutes to put down everything to file my taxes. Right as I was about to send it in, however, the system stops me and requires me to upgrade to a "premium" service. I hadn't added anything outside of the base W-2, so why did this happen? Apparently, there seemed to be something going on with new laws and such, but if it was going to happen regardless, the system should've railroaded me into the deluxe set waaaay before the end. Just so shelling out $40 didn't feel like a robbery rather than something that needed to be done.
Date published: 2021-02-17
Rated 5 out of 5 by from The best If you rent-please use...................................................................
Date published: 2021-02-17
Rated 5 out of 5 by from simply the best!! easy to understand , helpful, max refund, for me it was 2x larger than tax slayer
Date published: 2021-02-17
Rated 5 out of 5 by from GREAT FILING ON TURBO TAX WAS EASY,FAST AND PAINLESS WILL USE IT AGAIN NEXT YEAR
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15039