TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is straight forward and I love that experts are available to help if needed.
Date published: 2022-02-10
Rated 5 out of 5 by from Exceptional, better than competition I switched back from the H & R Block online software to TurboTax this year, and TurboTax is even better than I recalled. Very good product.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is awesome! Everything about Turbo Tax is designed with me in mind. It is easy to use, easy to find answers to questions with hyperlinks and easy to read information. Filed all our taxes the last several years with Turbo Tax and recommend to everyone!
Date published: 2022-02-10
Rated 3 out of 5 by from Some confusing items. I went from one form and without changing any data, TT reduced my Fed. Return by $36. After going back several times, the amount remained the same.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is extremely user friendly. I also like that you can chat or talk to a live person if you need extra help.
Date published: 2022-02-10
Rated 5 out of 5 by from awesome turbo tax was so easy to do ill never go to a tax guy again
Date published: 2022-02-10
Rated 5 out of 5 by from great easy to use quick and effective. very user friendly
Date published: 2022-02-10
Rated 3 out of 5 by from IT-196 Glitch This was the most stressful year filing with TT I've ever had. I've never run into problems in the past but this year me, and many other users, experienced a NY State IT-196 form glitch that prevented me from e-filing both my federal and state forms. There was no clear explanation for the problem from TT, no ETA and no one to speak to directly except for specialists responding on the community forum. It was awful. I'm glad it was resolved, but almost 2 weeks later!
Date published: 2022-02-10
Rated 2 out of 5 by from turbo tax slow this year Turbo tax was a struggle this year. Live experts was not very knowledgable. It took 3 specialist to figure out issue and turned out to be a technical issue with turbo tax.
Date published: 2022-02-10
Rated 5 out of 5 by from Doneshawa I had a great experience with TurboTax. I file with TurboTax every year. That should tell how much I enjoy my experience with TurboTax.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15033
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is straight forward and I love that experts are available to help if needed.
Date published: 2022-02-10
Rated 5 out of 5 by from Exceptional, better than competition I switched back from the H & R Block online software to TurboTax this year, and TurboTax is even better than I recalled. Very good product.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is awesome! Everything about Turbo Tax is designed with me in mind. It is easy to use, easy to find answers to questions with hyperlinks and easy to read information. Filed all our taxes the last several years with Turbo Tax and recommend to everyone!
Date published: 2022-02-10
Rated 3 out of 5 by from Some confusing items. I went from one form and without changing any data, TT reduced my Fed. Return by $36. After going back several times, the amount remained the same.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo Tax is extremely user friendly. I also like that you can chat or talk to a live person if you need extra help.
Date published: 2022-02-10
Rated 5 out of 5 by from awesome turbo tax was so easy to do ill never go to a tax guy again
Date published: 2022-02-10
Rated 5 out of 5 by from great easy to use quick and effective. very user friendly
Date published: 2022-02-10
Rated 3 out of 5 by from IT-196 Glitch This was the most stressful year filing with TT I've ever had. I've never run into problems in the past but this year me, and many other users, experienced a NY State IT-196 form glitch that prevented me from e-filing both my federal and state forms. There was no clear explanation for the problem from TT, no ETA and no one to speak to directly except for specialists responding on the community forum. It was awful. I'm glad it was resolved, but almost 2 weeks later!
Date published: 2022-02-10
Rated 2 out of 5 by from turbo tax slow this year Turbo tax was a struggle this year. Live experts was not very knowledgable. It took 3 specialist to figure out issue and turned out to be a technical issue with turbo tax.
Date published: 2022-02-10
Rated 5 out of 5 by from Doneshawa I had a great experience with TurboTax. I file with TurboTax every year. That should tell how much I enjoy my experience with TurboTax.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15033