TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is great Easy, quick, and helpful to us. Great for beginners
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax Simple and easy to use will never go back to paying hundreds for tax prep
Date published: 2022-02-21
Rated 2 out of 5 by from Turbotax 2021 filing Turbotax gets a below average rating this year. Hypertension would be my best one-word description. Maybe some is not the fault of Turbotax. The 2021 EIP letter (6475) had no terminology as to whether it was the "THIRD" payment, nor did is specify any date(s) on which the payments were sent. However Turbotax was adamant that these would be on the letter and that I should enter "those" amounts. What is SHOULD have said was simply "Enter the total amount(s) on the letter(s)". The other experience was the underpayment penalty of a whopping $2. Dealing with this and the incessant Wizard items was almost enough to force me to walk away. The wizard failed to stop for me to put in personal property taxes and I had to go back and hunt them down. What I believe happened was that I clicked out of the wizard and it took me to a different screen. I was then unable to get back into the wizard.
Date published: 2022-02-21
Rated 5 out of 5 by from This is the best app I used to file my taxes It's a very simple experience to get you in and out
Date published: 2022-02-21
Rated 3 out of 5 by from NOT FREE Good overall.. but should not say it's free because the results say, that's a LIE. We had to pay about two weeks worth of groceries for it.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is the way to GO ! Super easy, FREE, guided all the way, and there were no complicated sections to review. Walked me right through every step.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is easy! Turbo Tax has always been so easy and I always get the biggest refund.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is amazing! I saved time and money using Turbo Tax to do my taxes for six years now.
Date published: 2022-02-21
Rated 5 out of 5 by from WTG, TT Easy peasy to free file. Thanks, Turbo Tax for making it so.
Date published: 2022-02-21
Rated 5 out of 5 by from Review Helpful for doing taxes by yourself. ESP with all the new covid payments etc.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 15032
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Easy, quick, and helpful to us. Great for beginners
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax Simple and easy to use will never go back to paying hundreds for tax prep
Date published: 2022-02-21
Rated 2 out of 5 by from Turbotax 2021 filing Turbotax gets a below average rating this year. Hypertension would be my best one-word description. Maybe some is not the fault of Turbotax. The 2021 EIP letter (6475) had no terminology as to whether it was the "THIRD" payment, nor did is specify any date(s) on which the payments were sent. However Turbotax was adamant that these would be on the letter and that I should enter "those" amounts. What is SHOULD have said was simply "Enter the total amount(s) on the letter(s)". The other experience was the underpayment penalty of a whopping $2. Dealing with this and the incessant Wizard items was almost enough to force me to walk away. The wizard failed to stop for me to put in personal property taxes and I had to go back and hunt them down. What I believe happened was that I clicked out of the wizard and it took me to a different screen. I was then unable to get back into the wizard.
Date published: 2022-02-21
Rated 5 out of 5 by from This is the best app I used to file my taxes It's a very simple experience to get you in and out
Date published: 2022-02-21
Rated 3 out of 5 by from NOT FREE Good overall.. but should not say it's free because the results say, that's a LIE. We had to pay about two weeks worth of groceries for it.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is the way to GO ! Super easy, FREE, guided all the way, and there were no complicated sections to review. Walked me right through every step.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is easy! Turbo Tax has always been so easy and I always get the biggest refund.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is amazing! I saved time and money using Turbo Tax to do my taxes for six years now.
Date published: 2022-02-21
Rated 5 out of 5 by from WTG, TT Easy peasy to free file. Thanks, Turbo Tax for making it so.
Date published: 2022-02-21
Rated 5 out of 5 by from Review Helpful for doing taxes by yourself. ESP with all the new covid payments etc.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 15032