TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Easy So easy using the live help! The agent answered all my questions and got everything done quickly!
Date published: 2022-02-10
Rated 4 out of 5 by from More Cumbersome This version seemed more cumbersome than previous versions. I had to back up several times to find the information line, and ask for help to find where to enter personal property theft information. Once located, it took me in a loop where I had to keep entering the same information with no explanation as to why. Should have more initial questions up front to determine which forms are possibly needed - like "did you make improvements to your home: Did you experience any thefts, damage this year?"
Date published: 2022-02-10
Rated 5 out of 5 by from I love Turbo Tax! TurboTax is easy to follow, very user-friendly, and it's easy to find answers to your questions. Plus you can get protection from Identity Theft and representation should your taxes be audited! I've been using TurboTax for 8 years and I will continue to use TurboTax!
Date published: 2022-02-10
Rated 5 out of 5 by from Excellent Process And Friendly Bot I think for such a complicated and overwhelming thing for one to file their own taxes, TurboTax has made it possible for anyone to do . I have several forms needed for my tax return such as sole proprietor business with w-2 earnings as well and forms for deductions for expenses and deductions . There is no way I could file my returns without Turbotax service, not possible. They make it easy to maneuver through the website. Just make sure you follow through and review everything which the system is good about reminding you of any possible issues or needing review. Thank you for the best automated service I have ever received. I did not need any live help since the software took care of everything but I would guess that they have excellent customer service based on my experience and always having the option for live chat. Funny, I don’t do reviews and I am writing a novel on this review. Helps that I am also getting a nice refund too
Date published: 2022-02-10
Rated 4 out of 5 by from easy to use super easy to complete taxes by your self. helpful hints through out entire program
Date published: 2022-02-10
Rated 5 out of 5 by from AWESOME Absolutely love this program!!! Turbo Tax is set up so easy all you need to know is how to read.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax saved me from paying exorbitant amounts Turbo Tax saved me from paying exorbutant amounts in taxes this year after I became an Instacart Shopper
Date published: 2022-02-10
Rated 5 out of 5 by from VERY USER FRIENDLY SO EASY TO USE AND VERY SIMPLE INSTRUCTIONS. EVERYTHING IS BROKEN DOWN IN TO TERMS THAT I CAN UNDERSTAND.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is AWESOME Really simple and easy. Even though I had an issue, I used the CHAT and was corrected and filing in no time at all!
Date published: 2022-02-10
Rated 5 out of 5 by from 5 Years So Far So Good Super easy, when I get stuck, I hit the help button. Will continue to use as long as it stays this simple and affordable!
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Easy So easy using the live help! The agent answered all my questions and got everything done quickly!
Date published: 2022-02-10
Rated 4 out of 5 by from More Cumbersome This version seemed more cumbersome than previous versions. I had to back up several times to find the information line, and ask for help to find where to enter personal property theft information. Once located, it took me in a loop where I had to keep entering the same information with no explanation as to why. Should have more initial questions up front to determine which forms are possibly needed - like "did you make improvements to your home: Did you experience any thefts, damage this year?"
Date published: 2022-02-10
Rated 5 out of 5 by from I love Turbo Tax! TurboTax is easy to follow, very user-friendly, and it's easy to find answers to your questions. Plus you can get protection from Identity Theft and representation should your taxes be audited! I've been using TurboTax for 8 years and I will continue to use TurboTax!
Date published: 2022-02-10
Rated 5 out of 5 by from Excellent Process And Friendly Bot I think for such a complicated and overwhelming thing for one to file their own taxes, TurboTax has made it possible for anyone to do . I have several forms needed for my tax return such as sole proprietor business with w-2 earnings as well and forms for deductions for expenses and deductions . There is no way I could file my returns without Turbotax service, not possible. They make it easy to maneuver through the website. Just make sure you follow through and review everything which the system is good about reminding you of any possible issues or needing review. Thank you for the best automated service I have ever received. I did not need any live help since the software took care of everything but I would guess that they have excellent customer service based on my experience and always having the option for live chat. Funny, I don’t do reviews and I am writing a novel on this review. Helps that I am also getting a nice refund too
Date published: 2022-02-10
Rated 4 out of 5 by from easy to use super easy to complete taxes by your self. helpful hints through out entire program
Date published: 2022-02-10
Rated 5 out of 5 by from AWESOME Absolutely love this program!!! Turbo Tax is set up so easy all you need to know is how to read.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax saved me from paying exorbitant amounts Turbo Tax saved me from paying exorbutant amounts in taxes this year after I became an Instacart Shopper
Date published: 2022-02-10
Rated 5 out of 5 by from VERY USER FRIENDLY SO EASY TO USE AND VERY SIMPLE INSTRUCTIONS. EVERYTHING IS BROKEN DOWN IN TO TERMS THAT I CAN UNDERSTAND.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is AWESOME Really simple and easy. Even though I had an issue, I used the CHAT and was corrected and filing in no time at all!
Date published: 2022-02-10
Rated 5 out of 5 by from 5 Years So Far So Good Super easy, when I get stuck, I hit the help button. Will continue to use as long as it stays this simple and affordable!
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 15022