TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very user friendly Turbo Tax is very efficient and user friendly! I was able to complete our taxes in less than 20 minutes.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax makes it easy to file your taxes. Turbo tax made it easy, The extra information and the videos are helpful.
Date published: 2021-02-26
Rated 4 out of 5 by from easy to use turbo tax makes filing your taxes easy and its cheaper then having it done in a office
Date published: 2021-02-26
Rated 4 out of 5 by from Easier every year! It was easy to use and follow the instructions, although for our purposes and information required it was a bit overkill to have to go through all the excess questions.
Date published: 2021-02-26
Rated 4 out of 5 by from its neat great and i would love for the free edition to be easier to get to!
Date published: 2021-02-26
Rated 3 out of 5 by from Extra, hidden fees are disappointing While we are discouraged at all the extra fees to be able to file simple & common forms, along with 40$ "processing fees" to be able to use our return to PAY for such fees, we were very pleased with the help we got from Davina. They helped walk us through the options for filing the said "common form" (student loan interest form) and how to delete it, and then when we saw the difference, helped me get back to the page to re-enter it. They were awesome and deserve a bonus and/or raise. You can use all the money you just took from us! But for real, the hidden fees are super disappointing. I've used turbo tax for years, and will continue to in the future. I'm just irritated because I've never had to pay so much to use it. Chalk it up to PTSD from 2020.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax Great help. Spoke to a few reps when I was stumped and they got me thru them.
Date published: 2021-02-26
Rated 5 out of 5 by from Helped me understand the various options I had assistance on 2/26/2021 and she helped me figure out the options that I had available to me which helped me with my return.
Date published: 2021-02-26
Rated 5 out of 5 by from easy peasy my first time was simple and free!! did not take long easy step by step process very easy to understand
Date published: 2021-02-26
Rated 5 out of 5 by from Loved our CPA! Viktoriya our live agent was the best! She was very helpful
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 15022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very user friendly Turbo Tax is very efficient and user friendly! I was able to complete our taxes in less than 20 minutes.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax makes it easy to file your taxes. Turbo tax made it easy, The extra information and the videos are helpful.
Date published: 2021-02-26
Rated 4 out of 5 by from easy to use turbo tax makes filing your taxes easy and its cheaper then having it done in a office
Date published: 2021-02-26
Rated 4 out of 5 by from Easier every year! It was easy to use and follow the instructions, although for our purposes and information required it was a bit overkill to have to go through all the excess questions.
Date published: 2021-02-26
Rated 4 out of 5 by from its neat great and i would love for the free edition to be easier to get to!
Date published: 2021-02-26
Rated 3 out of 5 by from Extra, hidden fees are disappointing While we are discouraged at all the extra fees to be able to file simple & common forms, along with 40$ "processing fees" to be able to use our return to PAY for such fees, we were very pleased with the help we got from Davina. They helped walk us through the options for filing the said "common form" (student loan interest form) and how to delete it, and then when we saw the difference, helped me get back to the page to re-enter it. They were awesome and deserve a bonus and/or raise. You can use all the money you just took from us! But for real, the hidden fees are super disappointing. I've used turbo tax for years, and will continue to in the future. I'm just irritated because I've never had to pay so much to use it. Chalk it up to PTSD from 2020.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax Great help. Spoke to a few reps when I was stumped and they got me thru them.
Date published: 2021-02-26
Rated 5 out of 5 by from Helped me understand the various options I had assistance on 2/26/2021 and she helped me figure out the options that I had available to me which helped me with my return.
Date published: 2021-02-26
Rated 5 out of 5 by from easy peasy my first time was simple and free!! did not take long easy step by step process very easy to understand
Date published: 2021-02-26
Rated 5 out of 5 by from Loved our CPA! Viktoriya our live agent was the best! She was very helpful
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 15022