TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Pretty swell It made the daunting task of doing taxes seem easy.
Date published: 2022-02-21
Rated 4 out of 5 by from Not as bad as anticipated I have been a tax preparer for 15 years and was nervous to attempt using because of not being familiar with the aspect of it
Date published: 2022-02-21
Rated 4 out of 5 by from Excellent Tax Program Program was very helpful to me submitting two tax returns for my family. Some issues with submitting the tax returns electronically, but we managed to submit the returns through the mail.Refunds received with no issues.
Date published: 2022-02-21
Rated 5 out of 5 by from Amazing Service! She was so helpful and was able to answer all my questions and more. She took her time to listen to me and what I was having trouble with!
Date published: 2022-02-21
Rated 5 out of 5 by from I should have used them sooner It was simple to use and brought me back more money than my last return, i feel like i missed out the last few years
Date published: 2022-02-21
Rated 5 out of 5 by from Easr I like having everything done online. I'm able to access each years taxes online.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy and Effective I am new to filing my own taxes. Their user interface was seamless and the tax experts who helped me with my questions were very informative.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax review While the man was a bit rough to understand, he was very kind, hospitable and made sure I knew he was trying to get me my max refund.
Date published: 2022-02-21
Rated 4 out of 5 by from Great experience but, I had some troubles. I am an investor and this past year I started investing in cryptocurrency. It was the most frustrating thing to enter. I uploaded my document and it was successful. When I went to fill it told me I had to review it because something was wrong. The numbers were correct but, it would not clear off so I could file. I had to pay more money so that I could speak with an agent which was frustrating. I spoke with three agents. They all were very kind but the first two could not help me. The last one told me that the system did not work properly when trying to upload documents for stocks. He told me I would have to delete it and manually type them in (which was what it was trying to avoid). I did this and it brought up the review message again! luckily it let me bypass it this time. I wish TurboTax gave you one call with an agent when you pay the $69. I will definitely use this site again because I have used it for many years. It usually is super easy and quick. It becomes more complicated when you are an investor.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is awsome! Very easy and informative to use! It has a navigational guiding system that will assist you along the way!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 15020
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Pretty swell It made the daunting task of doing taxes seem easy.
Date published: 2022-02-21
Rated 4 out of 5 by from Not as bad as anticipated I have been a tax preparer for 15 years and was nervous to attempt using because of not being familiar with the aspect of it
Date published: 2022-02-21
Rated 4 out of 5 by from Excellent Tax Program Program was very helpful to me submitting two tax returns for my family. Some issues with submitting the tax returns electronically, but we managed to submit the returns through the mail.Refunds received with no issues.
Date published: 2022-02-21
Rated 5 out of 5 by from Amazing Service! She was so helpful and was able to answer all my questions and more. She took her time to listen to me and what I was having trouble with!
Date published: 2022-02-21
Rated 5 out of 5 by from I should have used them sooner It was simple to use and brought me back more money than my last return, i feel like i missed out the last few years
Date published: 2022-02-21
Rated 5 out of 5 by from Easr I like having everything done online. I'm able to access each years taxes online.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy and Effective I am new to filing my own taxes. Their user interface was seamless and the tax experts who helped me with my questions were very informative.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax review While the man was a bit rough to understand, he was very kind, hospitable and made sure I knew he was trying to get me my max refund.
Date published: 2022-02-21
Rated 4 out of 5 by from Great experience but, I had some troubles. I am an investor and this past year I started investing in cryptocurrency. It was the most frustrating thing to enter. I uploaded my document and it was successful. When I went to fill it told me I had to review it because something was wrong. The numbers were correct but, it would not clear off so I could file. I had to pay more money so that I could speak with an agent which was frustrating. I spoke with three agents. They all were very kind but the first two could not help me. The last one told me that the system did not work properly when trying to upload documents for stocks. He told me I would have to delete it and manually type them in (which was what it was trying to avoid). I did this and it brought up the review message again! luckily it let me bypass it this time. I wish TurboTax gave you one call with an agent when you pay the $69. I will definitely use this site again because I have used it for many years. It usually is super easy and quick. It becomes more complicated when you are an investor.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is awsome! Very easy and informative to use! It has a navigational guiding system that will assist you along the way!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 15020