TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from turbo tax was awesome Over all it was pretyy easy but maybe you should have a link to email the return instead download
Date published: 2021-02-13
Rated 5 out of 5 by from Great and easy software Easy to use and walks you through each step of the way
Date published: 2021-02-13
Rated 5 out of 5 by from turbo Tax is the best I needed extra help recovering information from my 2019 return. The information as given to me & it worked. I filed my taxes.
Date published: 2021-02-13
Rated 5 out of 5 by from love turbotax great and simple way to get taxes done this is my 8th year using turbotax and will keep that going forward
Date published: 2021-02-13
Rated 5 out of 5 by from very easy very easy to file easy directions and always help if needed
Date published: 2021-02-13
Rated 4 out of 5 by from Great but charge to much I like TurboTax but they charged to much for the little bit of money I’m getting back
Date published: 2021-02-13
Rated 2 out of 5 by from Having a problem. Rejected for incorrect 2019 AGI My return was rejected stating that my AGI from 2019 did not match what the IRS had. I filed with Turbo Tax last year and the AGI on the copies I have shows $249,062. Turbo Tax should be able to verify that and inform the IRS that the number is correct..
Date published: 2021-02-13
Rated 5 out of 5 by from Turbotax is awesome They have helped me file taxes when I had problems and were great
Date published: 2021-02-13
Rated 2 out of 5 by from Easy DIY but add-on live $$upport is unresponsive It's easy enough to plug in your own info but even though I had all of my info saved for 2+ weeks before filing, it somehow transposed Employee ID number on one of our W2's pulling info from fed to state, which could have been a real headache if I had not caught it in review. Paid extra for the "live support" and live chat was unresponsive for over anhour. I ended the chat and requested a call for some clarification on a few things. My estimated wait time was 7 minutes...it is now 1 hour and 26 minutes later and still no call. I got tired of waiting and decided to proceed. It asks if you want to have an "expert review" at no extra charge before you file/submit. I chose yes and the earliest virtual appointment was 6 days out. Not worth the extra $$$ for the so-called live support that I could literally walk to another state to seek in the time that they quote for wait time.
Date published: 2021-02-13
Rated 5 out of 5 by from Great product! Very easy step by step instruction, I felt relaxed and safe with my information.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 15019
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from turbo tax was awesome Over all it was pretyy easy but maybe you should have a link to email the return instead download
Date published: 2021-02-13
Rated 5 out of 5 by from Great and easy software Easy to use and walks you through each step of the way
Date published: 2021-02-13
Rated 5 out of 5 by from turbo Tax is the best I needed extra help recovering information from my 2019 return. The information as given to me & it worked. I filed my taxes.
Date published: 2021-02-13
Rated 5 out of 5 by from love turbotax great and simple way to get taxes done this is my 8th year using turbotax and will keep that going forward
Date published: 2021-02-13
Rated 5 out of 5 by from very easy very easy to file easy directions and always help if needed
Date published: 2021-02-13
Rated 4 out of 5 by from Great but charge to much I like TurboTax but they charged to much for the little bit of money I’m getting back
Date published: 2021-02-13
Rated 2 out of 5 by from Having a problem. Rejected for incorrect 2019 AGI My return was rejected stating that my AGI from 2019 did not match what the IRS had. I filed with Turbo Tax last year and the AGI on the copies I have shows $249,062. Turbo Tax should be able to verify that and inform the IRS that the number is correct..
Date published: 2021-02-13
Rated 5 out of 5 by from Turbotax is awesome They have helped me file taxes when I had problems and were great
Date published: 2021-02-13
Rated 2 out of 5 by from Easy DIY but add-on live $$upport is unresponsive It's easy enough to plug in your own info but even though I had all of my info saved for 2+ weeks before filing, it somehow transposed Employee ID number on one of our W2's pulling info from fed to state, which could have been a real headache if I had not caught it in review. Paid extra for the "live support" and live chat was unresponsive for over anhour. I ended the chat and requested a call for some clarification on a few things. My estimated wait time was 7 minutes...it is now 1 hour and 26 minutes later and still no call. I got tired of waiting and decided to proceed. It asks if you want to have an "expert review" at no extra charge before you file/submit. I chose yes and the earliest virtual appointment was 6 days out. Not worth the extra $$$ for the so-called live support that I could literally walk to another state to seek in the time that they quote for wait time.
Date published: 2021-02-13
Rated 5 out of 5 by from Great product! Very easy step by step instruction, I felt relaxed and safe with my information.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 15019