TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from So Helpful and Easy I had never filed my taxes on my own, but Turbotax had a deal if I filed before March that I could use this for free AND have access to live chats with experts to make sure I was filing correctly.
Date published: 2022-02-21
Rated 5 out of 5 by from Another Great Year with TurboTax Complicated return this year, but TurboTax helped me work through it
Date published: 2022-02-21
Rated 5 out of 5 by from Love this product I’ve been filing through Turbo Tax for years. This makes the process easy and comfortable. Highly recommend first time tax earners to use this to know how to file their own taxes.
Date published: 2022-02-21
Rated 5 out of 5 by from TURBO TAX IS AWESOME They were very helpful and gave lots of tips to help you understand the different requirements.
Date published: 2022-02-21
Rated 5 out of 5 by from Singlefather Easy to use. Don't have to search for the info to add. It asks and informs where to find
Date published: 2022-02-21
Rated 3 out of 5 by from Turbo Tax is too expensive. I get social security and RMD from retirement account. My taxable income is $3900. I had to pay $99 for turbo tax. I have nothing else. This is as simple a tax return as you can file. What happened to the $39 or $49 option. I am on a fixed income. It doesn't make sense to pay $99 to get a refund of $393
Date published: 2022-02-21
Rated 1 out of 5 by from Last year using this product Absolutely terrible experience - multiple bugs with the software, two calls for the premium live service just disconnected audio, the other two didn't know what the issue was. Very expensive for terrible service and terrible quality.
Date published: 2022-02-21
Rated 3 out of 5 by from Turbo Tax is average I had to review to many times for the NY State Tax.
Date published: 2022-02-21
Rated 3 out of 5 by from we want your money 39 bucks to take their fee from your return money! and the way its written makes it look like they are talking about the 39 bucks to do your return. at every turn they ask you to upgrade. wanted me to upgrade to do state taxes. florida doesnt have state taxes.
Date published: 2022-02-21
Rated 3 out of 5 by from helped me when needed the experience was good overall aside from the fact that if i went to H&R Block, i could have gotten more (about 75% more)
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 15016
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Helpful and Easy I had never filed my taxes on my own, but Turbotax had a deal if I filed before March that I could use this for free AND have access to live chats with experts to make sure I was filing correctly.
Date published: 2022-02-21
Rated 5 out of 5 by from Another Great Year with TurboTax Complicated return this year, but TurboTax helped me work through it
Date published: 2022-02-21
Rated 5 out of 5 by from Love this product I’ve been filing through Turbo Tax for years. This makes the process easy and comfortable. Highly recommend first time tax earners to use this to know how to file their own taxes.
Date published: 2022-02-21
Rated 5 out of 5 by from TURBO TAX IS AWESOME They were very helpful and gave lots of tips to help you understand the different requirements.
Date published: 2022-02-21
Rated 5 out of 5 by from Singlefather Easy to use. Don't have to search for the info to add. It asks and informs where to find
Date published: 2022-02-21
Rated 3 out of 5 by from Turbo Tax is too expensive. I get social security and RMD from retirement account. My taxable income is $3900. I had to pay $99 for turbo tax. I have nothing else. This is as simple a tax return as you can file. What happened to the $39 or $49 option. I am on a fixed income. It doesn't make sense to pay $99 to get a refund of $393
Date published: 2022-02-21
Rated 1 out of 5 by from Last year using this product Absolutely terrible experience - multiple bugs with the software, two calls for the premium live service just disconnected audio, the other two didn't know what the issue was. Very expensive for terrible service and terrible quality.
Date published: 2022-02-21
Rated 3 out of 5 by from Turbo Tax is average I had to review to many times for the NY State Tax.
Date published: 2022-02-21
Rated 3 out of 5 by from we want your money 39 bucks to take their fee from your return money! and the way its written makes it look like they are talking about the 39 bucks to do your return. at every turn they ask you to upgrade. wanted me to upgrade to do state taxes. florida doesnt have state taxes.
Date published: 2022-02-21
Rated 3 out of 5 by from helped me when needed the experience was good overall aside from the fact that if i went to H&R Block, i could have gotten more (about 75% more)
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 15016