TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from love TT LOVE IT...MY FIRST TIME........................................................
Date published: 2021-02-12
Rated 4 out of 5 by from Easy to use, but needs to be more upfront I found TurboTax to be very easy to use. It allowed me to easily submit info from my tax forms and made it very easy to tackle anything that may have come up during preparation. However, I was a bit disappointed to find out only at the last possible moment that things like paying for differences in health insurance coverage or filing my state and federal returns together each have an additional cost. My "$0 no hassle return" suddenly became a $120 expense. They do give the option to use your refund to pay these fees, making it slightly less of a burden, but if it weren't for the fact that I am currently dealing with a pretty big life event and won't have time to file after today, I would have looked for other options. Overall, the service works as intended and makes filing your taxes by yourself much easier. In the future though, I do hope they are a bit more upfront about what their free service does and does not cover so potential users can make smarter decisions about how and with who they file their taxes with.
Date published: 2021-02-12
Rated 4 out of 5 by from easier this year: imported info from employer plus saved info from previous helps to avoid typos.
Date published: 2021-02-12
Rated 5 out of 5 by from IT'S SO EASY! You can process your tax returns in about 20 simple steps!
Date published: 2021-02-12
Rated 5 out of 5 by from Turbotax is easy! I liked how with every difficult question they had the little information bubble to tell you what they are asking for or where to find what they are asking for.
Date published: 2021-02-12
Rated 2 out of 5 by from Redundant Confusing Put me through loop after loop going over the same information. Like this amount should be 0 input Zero makes me review it again! Next time says "this amount should be blank" Remove 0..then its okay. Doubled income from 1099 for one person to be same for both!
Date published: 2021-02-12
Rated 5 out of 5 by from super program, awesome - easy to use! Thank you! The program was very user friendly.. GLAD I FOUND YOU
Date published: 2021-02-12
Rated 4 out of 5 by from good It was good and I would recomment it to my best friend.
Date published: 2021-02-12
Rated 5 out of 5 by from TurboTax Is Awesome and Easy to Use! It only took me about 45 minutes to compete my 2020 federal and state tax returns! TurboTax Is awesome and easy to Use!
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo tax is great Very helpful love turbo tax they r way helpful and great service
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 15016
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from love TT LOVE IT...MY FIRST TIME........................................................
Date published: 2021-02-12
Rated 4 out of 5 by from Easy to use, but needs to be more upfront I found TurboTax to be very easy to use. It allowed me to easily submit info from my tax forms and made it very easy to tackle anything that may have come up during preparation. However, I was a bit disappointed to find out only at the last possible moment that things like paying for differences in health insurance coverage or filing my state and federal returns together each have an additional cost. My "$0 no hassle return" suddenly became a $120 expense. They do give the option to use your refund to pay these fees, making it slightly less of a burden, but if it weren't for the fact that I am currently dealing with a pretty big life event and won't have time to file after today, I would have looked for other options. Overall, the service works as intended and makes filing your taxes by yourself much easier. In the future though, I do hope they are a bit more upfront about what their free service does and does not cover so potential users can make smarter decisions about how and with who they file their taxes with.
Date published: 2021-02-12
Rated 4 out of 5 by from easier this year: imported info from employer plus saved info from previous helps to avoid typos.
Date published: 2021-02-12
Rated 5 out of 5 by from IT'S SO EASY! You can process your tax returns in about 20 simple steps!
Date published: 2021-02-12
Rated 5 out of 5 by from Turbotax is easy! I liked how with every difficult question they had the little information bubble to tell you what they are asking for or where to find what they are asking for.
Date published: 2021-02-12
Rated 2 out of 5 by from Redundant Confusing Put me through loop after loop going over the same information. Like this amount should be 0 input Zero makes me review it again! Next time says "this amount should be blank" Remove 0..then its okay. Doubled income from 1099 for one person to be same for both!
Date published: 2021-02-12
Rated 5 out of 5 by from super program, awesome - easy to use! Thank you! The program was very user friendly.. GLAD I FOUND YOU
Date published: 2021-02-12
Rated 4 out of 5 by from good It was good and I would recomment it to my best friend.
Date published: 2021-02-12
Rated 5 out of 5 by from TurboTax Is Awesome and Easy to Use! It only took me about 45 minutes to compete my 2020 federal and state tax returns! TurboTax Is awesome and easy to Use!
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo tax is great Very helpful love turbo tax they r way helpful and great service
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 15016