TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great tool.onfined to my home due to disability Easy step by step. Loved how it kept double checking for errors.
Date published: 2021-02-11
Rated 1 out of 5 by from Confusing My original return was rejected because my parent claimed me as a dependent. There was no easy way to fix this on the app or the website. I spent way too long trying to fix it and I still don’t know if I did it right.
Date published: 2021-02-11
Rated 4 out of 5 by from Very user friendly Easy to use and very informative. It helped navigate my several W2s and expenditures
Date published: 2021-02-11
Rated 5 out of 5 by from Awesome Help I was having issue with 1099-NEC popping up for me but was quickly handled and they stayed with me all the way to get my taxes done.....Awesome Job!!!!
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo Tax is easy breezy! User friendly, Step by step was super easy. Thank you!
Date published: 2021-02-11
Rated 3 out of 5 by from I used TurboTax last year I used TurboTax to file last year, but the SUPER high fees to withhold the TurboTax fee.
Date published: 2021-02-11
Rated 5 out of 5 by from Love Turbo Tax Very Easy to Use. Walks you though Step by Step. Second Year Using Turbo Tax and won't be my Last...
Date published: 2021-02-11
Rated 2 out of 5 by from Second try Hard to sing in. They say I'm good to go but get rejected. I'll try one more time, then it's off to TaxSlayer.
Date published: 2021-02-11
Rated 2 out of 5 by from TurboTax is Frustrating for Overseas Tax Filers TurboTax normally has always been easy and efficient to use in the past 7 years that I've been a customer. However, since we have been stationed overseas for the past 3 years, it has proven to be a nuisance more than it is helpful. TurboTax requires a U.S. phone number for your account in order to e-file but we have been stationed in Germany for 3 years. Therefore we obviously do not have an active U.S. phone number. Although it's not required to verify the phone number, that makes it all the more ridiculous to require to e-file. Other than that TurboTax has been a great service.
Date published: 2021-02-11
Rated 5 out of 5 by from Did a great job Was patient with me and guided me through this okay.
Date published: 2021-02-11
All TurboTax® Offerings Reviews - Page 15009
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great tool.onfined to my home due to disability Easy step by step. Loved how it kept double checking for errors.
Date published: 2021-02-11
Rated 1 out of 5 by from Confusing My original return was rejected because my parent claimed me as a dependent. There was no easy way to fix this on the app or the website. I spent way too long trying to fix it and I still don’t know if I did it right.
Date published: 2021-02-11
Rated 4 out of 5 by from Very user friendly Easy to use and very informative. It helped navigate my several W2s and expenditures
Date published: 2021-02-11
Rated 5 out of 5 by from Awesome Help I was having issue with 1099-NEC popping up for me but was quickly handled and they stayed with me all the way to get my taxes done.....Awesome Job!!!!
Date published: 2021-02-11
Rated 5 out of 5 by from Turbo Tax is easy breezy! User friendly, Step by step was super easy. Thank you!
Date published: 2021-02-11
Rated 3 out of 5 by from I used TurboTax last year I used TurboTax to file last year, but the SUPER high fees to withhold the TurboTax fee.
Date published: 2021-02-11
Rated 5 out of 5 by from Love Turbo Tax Very Easy to Use. Walks you though Step by Step. Second Year Using Turbo Tax and won't be my Last...
Date published: 2021-02-11
Rated 2 out of 5 by from Second try Hard to sing in. They say I'm good to go but get rejected. I'll try one more time, then it's off to TaxSlayer.
Date published: 2021-02-11
Rated 2 out of 5 by from TurboTax is Frustrating for Overseas Tax Filers TurboTax normally has always been easy and efficient to use in the past 7 years that I've been a customer. However, since we have been stationed overseas for the past 3 years, it has proven to be a nuisance more than it is helpful. TurboTax requires a U.S. phone number for your account in order to e-file but we have been stationed in Germany for 3 years. Therefore we obviously do not have an active U.S. phone number. Although it's not required to verify the phone number, that makes it all the more ridiculous to require to e-file. Other than that TurboTax has been a great service.
Date published: 2021-02-11
Rated 5 out of 5 by from Did a great job Was patient with me and guided me through this okay.
Date published: 2021-02-11
All TurboTax® Offerings Reviews - Page 15009