TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
StaBabe from
Great tool.onfined to my home due to disability
Easy step by step. Loved how it kept double checking for errors.
Date published: 2021-02-11
Rated 1 out of 5 by
Giveusreturnfreefiling from
Confusing
My original return was rejected because my parent claimed me as a dependent. There was no easy way to fix this on the app or the website. I spent way too long trying to fix it and I still don’t know if I did it right.
Date published: 2021-02-11
Rated 4 out of 5 by
Coach P from
Very user friendly
Easy to use and very informative. It helped navigate my several W2s and expenditures
Date published: 2021-02-11
Rated 5 out of 5 by
Rican1983 from
Awesome Help
I was having issue with 1099-NEC popping up for me but was quickly handled and they stayed with me all the way to get my taxes done.....Awesome Job!!!!
Date published: 2021-02-11
Rated 5 out of 5 by
FurBabes3 from
Turbo Tax is easy breezy!
User friendly, Step by step was super easy. Thank you!
Date published: 2021-02-11
Rated 3 out of 5 by
DanHJrKS from
I used TurboTax last year
I used TurboTax to file last year, but the SUPER high fees to withhold the TurboTax fee.
Date published: 2021-02-11
Rated 5 out of 5 by
beebejr1980 from
Love Turbo Tax
Very Easy to Use. Walks you though Step by Step. Second Year Using Turbo Tax and won't be my Last...
Date published: 2021-02-11
Rated 2 out of 5 by
Robertgar from
Second try
Hard to sing in. They say I'm good to go but get rejected. I'll try one more time, then it's off to TaxSlayer.
Date published: 2021-02-11
Rated 2 out of 5 by
AajeneeJ from
TurboTax is Frustrating for Overseas Tax Filers
TurboTax normally has always been easy and efficient to use in the past 7 years that I've been a customer. However, since we have been stationed overseas for the past 3 years, it has proven to be a nuisance more than it is helpful. TurboTax requires a U.S. phone number for your account in order to e-file but we have been stationed in Germany for 3 years. Therefore we obviously do not have an active U.S. phone number. Although it's not required to verify the phone number, that makes it all the more ridiculous to require to e-file. Other than that TurboTax has been a great service.
Date published: 2021-02-11
Rated 5 out of 5 by
Sunshine blue sky from
Did a great job
Was patient with me and guided me through this okay.
All TurboTax® Offerings Reviews - Page 15009
Date published: 2021-02-11
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
StaBabe from
Great tool.onfined to my home due to disability
Easy step by step. Loved how it kept double checking for errors.
Date published: 2021-02-11
Rated 1 out of 5 by
Giveusreturnfreefiling from
Confusing
My original return was rejected because my parent claimed me as a dependent. There was no easy way to fix this on the app or the website. I spent way too long trying to fix it and I still don’t know if I did it right.
Date published: 2021-02-11
Rated 4 out of 5 by
Coach P from
Very user friendly
Easy to use and very informative. It helped navigate my several W2s and expenditures
Date published: 2021-02-11
Rated 5 out of 5 by
Rican1983 from
Awesome Help
I was having issue with 1099-NEC popping up for me but was quickly handled and they stayed with me all the way to get my taxes done.....Awesome Job!!!!
Date published: 2021-02-11
Rated 5 out of 5 by
FurBabes3 from
Turbo Tax is easy breezy!
User friendly, Step by step was super easy. Thank you!
Date published: 2021-02-11
Rated 3 out of 5 by
DanHJrKS from
I used TurboTax last year
I used TurboTax to file last year, but the SUPER high fees to withhold the TurboTax fee.
Date published: 2021-02-11
Rated 5 out of 5 by
beebejr1980 from
Love Turbo Tax
Very Easy to Use. Walks you though Step by Step. Second Year Using Turbo Tax and won't be my Last...
Date published: 2021-02-11
Rated 2 out of 5 by
Robertgar from
Second try
Hard to sing in. They say I'm good to go but get rejected. I'll try one more time, then it's off to TaxSlayer.
Date published: 2021-02-11
Rated 2 out of 5 by
AajeneeJ from
TurboTax is Frustrating for Overseas Tax Filers
TurboTax normally has always been easy and efficient to use in the past 7 years that I've been a customer. However, since we have been stationed overseas for the past 3 years, it has proven to be a nuisance more than it is helpful. TurboTax requires a U.S. phone number for your account in order to e-file but we have been stationed in Germany for 3 years. Therefore we obviously do not have an active U.S. phone number. Although it's not required to verify the phone number, that makes it all the more ridiculous to require to e-file. Other than that TurboTax has been a great service.
Date published: 2021-02-11
Rated 5 out of 5 by
Sunshine blue sky from
Did a great job
Was patient with me and guided me through this okay.
All TurboTax® Offerings Reviews - Page 15009
Date published: 2021-02-11