TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from TurboTax is a trap you cannot escape from Horrible experience that forces you into a premium model every year and becomes more expensive with every click of the mouse. The experience of reviewing my auto uploaded 1099 investment form took over an hour to do the same exact thing on over 40 line items and when I called support to let them know about the terrible experience of trying to edit the purchase date on a 1099 to "various" since there was no parsable purchase date during the upload the CSR was rude, short, and told me that if I don't like the experience of updating the investment form maybe I should just neglect to report my investments (sound tax advice if you ask me). I always end up hating the experience but continue to use it because my w2 and previous year information is already here but 3 hours later and honestly, next year I will just go to an HR Block or pay a private accountant to do my taxes and avoid the stress and headache.
Date published: 2022-02-21
Rated 5 out of 5 by from TURBO TAX IS THE BEST! PERFECT! IVE USED TURBO TAX SEVERAL YEARS NOW WITH PERFECT RESULTS. IT ASKS ME ALL THE RIGHT QUESTIONS AY EXACTLY THE RIGHT TIME.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome! It was so easy to file my taxes. I did not have any issues or problems
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax was easy to use Turbo tax was easy and I didn't have any problems or issues using it
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax Deluxe was so easy, higly recommend Turbo Tax Deluxe walked me through each step with detailed explanations when needed. With this being the very first time I personally filed my taxes, I was very worried about making mistakes. Almost impossible to make mistakes! They are always checking and rechecking your data for accuracy. Took all the worry away. Thanks so much!
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is fast and easy to use! Very helpful and great to use. Will be using again next year.
Date published: 2022-02-21
Rated 4 out of 5 by from Easier than expected This was much easier than I expected it to be. I was walked through each piece and accessed the info line for additional information. It was a good experience on a boring task!
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is awesome! Did it by myself. Turbo Tax made sure it was good.
Date published: 2022-02-21
Rated 5 out of 5 by from turbotax is so simple like your next door Juanita the rep did a wonderful job guiding me through navigating the issue about rejection on the healthcare part.
Date published: 2022-02-21
Rated 5 out of 5 by from As always-AMAZING!! Thank you turbo tax. You make it as easy as it can be.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 15003
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax is a trap you cannot escape from Horrible experience that forces you into a premium model every year and becomes more expensive with every click of the mouse. The experience of reviewing my auto uploaded 1099 investment form took over an hour to do the same exact thing on over 40 line items and when I called support to let them know about the terrible experience of trying to edit the purchase date on a 1099 to "various" since there was no parsable purchase date during the upload the CSR was rude, short, and told me that if I don't like the experience of updating the investment form maybe I should just neglect to report my investments (sound tax advice if you ask me). I always end up hating the experience but continue to use it because my w2 and previous year information is already here but 3 hours later and honestly, next year I will just go to an HR Block or pay a private accountant to do my taxes and avoid the stress and headache.
Date published: 2022-02-21
Rated 5 out of 5 by from TURBO TAX IS THE BEST! PERFECT! IVE USED TURBO TAX SEVERAL YEARS NOW WITH PERFECT RESULTS. IT ASKS ME ALL THE RIGHT QUESTIONS AY EXACTLY THE RIGHT TIME.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome! It was so easy to file my taxes. I did not have any issues or problems
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax was easy to use Turbo tax was easy and I didn't have any problems or issues using it
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax Deluxe was so easy, higly recommend Turbo Tax Deluxe walked me through each step with detailed explanations when needed. With this being the very first time I personally filed my taxes, I was very worried about making mistakes. Almost impossible to make mistakes! They are always checking and rechecking your data for accuracy. Took all the worry away. Thanks so much!
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is fast and easy to use! Very helpful and great to use. Will be using again next year.
Date published: 2022-02-21
Rated 4 out of 5 by from Easier than expected This was much easier than I expected it to be. I was walked through each piece and accessed the info line for additional information. It was a good experience on a boring task!
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is awesome! Did it by myself. Turbo Tax made sure it was good.
Date published: 2022-02-21
Rated 5 out of 5 by from turbotax is so simple like your next door Juanita the rep did a wonderful job guiding me through navigating the issue about rejection on the healthcare part.
Date published: 2022-02-21
Rated 5 out of 5 by from As always-AMAZING!! Thank you turbo tax. You make it as easy as it can be.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 15003