TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from website is flawed It uploaded my W2 and it should have been very fast and simple, that was my only source of income so i didnt have any other forms, but while reviewing it kept making me fill out info for a 1099, i checked back and made sure I didnt have any 1099's or other income listed, and another error kept asking me about my spouses income after I very clearly was marked single, after calling and being on hold for 30 minutes, someone was able to help me with one of the multiple errors that were happening for no reason, but couldn't help with all of them, after about an hour of trying I was transferred to a specialist, but the operator said I couldn't talk to them unless i paid 100 dollars and then hung up on me when i hit no
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo tax is easy to use I've used turbo tax to file my taxes for 2019 and 2020 and has been smooth and easy. If there was anything that I didn't know about the help and tips pretty much covered for that. I don't have too much complicated tax stuff so using turbo tax was a breeze for me.
Date published: 2021-02-17
Rated 5 out of 5 by from Eighth Year Turbo Tax Customer It's a breeze, VERY professional and pretty much stress free to utilize Turbo Tax.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax they were very helpful through the process Turbo tax online service was great. Thank you
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax is Convenient and Easy To Use Turbo Tax is easy to use, especially when you follow the step by step directions.
Date published: 2021-02-17
Rated 5 out of 5 by from The grass IS greener This takes half the time and 1/3 of the cost of trying to get the SAME return done at H&R Block. LOVE IT. So simple, anyone can file their own taxes. Very user friendly.
Date published: 2021-02-17
Rated 2 out of 5 by from A lot of unexpected fees at the end They play it off like it only cost 50 dollars till you fill out all the information, then poof 250 bucks down the drain. You can file for a fraction of the cost on dozens of websites.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax easy to use and they are good i do like the service
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is great Easy to fill out all information requested. Help is available when needed and the cost was very reasonable. I recommend Turbo Tax for all your taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from Best Way to File!! This was the easiest way to file my taxes! Didn't have a CPA overcharging me and was able to get my entire refund done in less than an hour!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15000
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from website is flawed It uploaded my W2 and it should have been very fast and simple, that was my only source of income so i didnt have any other forms, but while reviewing it kept making me fill out info for a 1099, i checked back and made sure I didnt have any 1099's or other income listed, and another error kept asking me about my spouses income after I very clearly was marked single, after calling and being on hold for 30 minutes, someone was able to help me with one of the multiple errors that were happening for no reason, but couldn't help with all of them, after about an hour of trying I was transferred to a specialist, but the operator said I couldn't talk to them unless i paid 100 dollars and then hung up on me when i hit no
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo tax is easy to use I've used turbo tax to file my taxes for 2019 and 2020 and has been smooth and easy. If there was anything that I didn't know about the help and tips pretty much covered for that. I don't have too much complicated tax stuff so using turbo tax was a breeze for me.
Date published: 2021-02-17
Rated 5 out of 5 by from Eighth Year Turbo Tax Customer It's a breeze, VERY professional and pretty much stress free to utilize Turbo Tax.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax they were very helpful through the process Turbo tax online service was great. Thank you
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax is Convenient and Easy To Use Turbo Tax is easy to use, especially when you follow the step by step directions.
Date published: 2021-02-17
Rated 5 out of 5 by from The grass IS greener This takes half the time and 1/3 of the cost of trying to get the SAME return done at H&R Block. LOVE IT. So simple, anyone can file their own taxes. Very user friendly.
Date published: 2021-02-17
Rated 2 out of 5 by from A lot of unexpected fees at the end They play it off like it only cost 50 dollars till you fill out all the information, then poof 250 bucks down the drain. You can file for a fraction of the cost on dozens of websites.
Date published: 2021-02-17
Rated 5 out of 5 by from turbo tax easy to use and they are good i do like the service
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is great Easy to fill out all information requested. Help is available when needed and the cost was very reasonable. I recommend Turbo Tax for all your taxes.
Date published: 2021-02-17
Rated 5 out of 5 by from Best Way to File!! This was the easiest way to file my taxes! Didn't have a CPA overcharging me and was able to get my entire refund done in less than an hour!
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 15000