TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from m Plusses- Very logical progression. Expert Veronica was helpful. Negative- I was filing jointly. Make it clear that the info requested is for both of us. It just said my name.
Date published: 2023-02-11
Rated 5 out of 5 by from turbo tax is awesome Genie was awesome and timely in answering my questions. Thank you to her
Date published: 2023-02-11
Rated 5 out of 5 by from EASY TAXES Turbo Tax is an easy program to use; I've been using it for 8 years.
Date published: 2023-02-11
Rated 5 out of 5 by from Easiest Tax Software Ever Been using TurboTax for over 20 years, never a problem. Highly recommend!
Date published: 2023-02-11
Rated 5 out of 5 by from Really like the online expert support! I had a question on an unusual tax situation this year. Was able to "ask an expert", and they called me immediately. The person (JD) was very helpful and knowledgeable. I would recommend!
Date published: 2023-02-11
Rated 3 out of 5 by from Sneaky So sneaky where they make it look like paying with your refund is soo easy and then in tiny print its like "for an additional 39$" didn't catch it till the end and had to go all the way back to switch it.
Date published: 2023-02-11
Rated 4 out of 5 by from So far so GOOD I always use turbo tax because it's easy to do, the people that give you assistance are usually certified CPA's which tells you they know how to answer your questions. I dont give 5's EVER because there is always room to work but if I get my refund and no major set backs (like the IRS takes forever) then yeah, they deserve a 5 star
Date published: 2023-02-11
Rated 5 out of 5 by from Simple and Extensive Outstanding experience overall. The technology has come a long way since the last time I tried to do this on my own.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbotax Customer Service is Great Thank you so much for the assistance and prompt responses.
Date published: 2023-02-11
Rated 4 out of 5 by from Its a nice service,but.... Overall TT does a decent job, but i do have a couple things i think would make it better. 1. I would like to see an option to go straight to the standard deduction rather than go through a bunch of steps that take 20 minutes to come to the conclusion i already knew, that a $25,900 standard deduction is a whole lot more than i have for an itemized one 2. Lose the cartoon speed racer garbage. I'm filing taxes, not here for the entertaiment 3. The rest of the service is pretty darn good, don't try to fix it if it isn't broken
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14996
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from m Plusses- Very logical progression. Expert Veronica was helpful. Negative- I was filing jointly. Make it clear that the info requested is for both of us. It just said my name.
Date published: 2023-02-11
Rated 5 out of 5 by from turbo tax is awesome Genie was awesome and timely in answering my questions. Thank you to her
Date published: 2023-02-11
Rated 5 out of 5 by from EASY TAXES Turbo Tax is an easy program to use; I've been using it for 8 years.
Date published: 2023-02-11
Rated 5 out of 5 by from Easiest Tax Software Ever Been using TurboTax for over 20 years, never a problem. Highly recommend!
Date published: 2023-02-11
Rated 5 out of 5 by from Really like the online expert support! I had a question on an unusual tax situation this year. Was able to "ask an expert", and they called me immediately. The person (JD) was very helpful and knowledgeable. I would recommend!
Date published: 2023-02-11
Rated 3 out of 5 by from Sneaky So sneaky where they make it look like paying with your refund is soo easy and then in tiny print its like "for an additional 39$" didn't catch it till the end and had to go all the way back to switch it.
Date published: 2023-02-11
Rated 4 out of 5 by from So far so GOOD I always use turbo tax because it's easy to do, the people that give you assistance are usually certified CPA's which tells you they know how to answer your questions. I dont give 5's EVER because there is always room to work but if I get my refund and no major set backs (like the IRS takes forever) then yeah, they deserve a 5 star
Date published: 2023-02-11
Rated 5 out of 5 by from Simple and Extensive Outstanding experience overall. The technology has come a long way since the last time I tried to do this on my own.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbotax Customer Service is Great Thank you so much for the assistance and prompt responses.
Date published: 2023-02-11
Rated 4 out of 5 by from Its a nice service,but.... Overall TT does a decent job, but i do have a couple things i think would make it better. 1. I would like to see an option to go straight to the standard deduction rather than go through a bunch of steps that take 20 minutes to come to the conclusion i already knew, that a $25,900 standard deduction is a whole lot more than i have for an itemized one 2. Lose the cartoon speed racer garbage. I'm filing taxes, not here for the entertaiment 3. The rest of the service is pretty darn good, don't try to fix it if it isn't broken
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14996