TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Aylla from
Too Expensive and sometimes complicated
I had to enter my college information into my taxes and for that I was charged $119 plus $49 for state taxes due to having to file deluxe now. That is a lot of money to me that I did not have and had to pay upfront or it would be an extra $39 to deduct the fees from my refund. My refund also lowered by a lot when I added my college information which just makes no sense. This is so unfortunate and sad I had to pay so much to file my taxes (including a $10 fee for filing!). The live agents that assisted me were very nice and helpful which is why this review is getting 3 stars (they get 5 though).
Date published: 2022-02-22
Rated 4 out of 5 by
Kekoa21 from
It's super easy and fast to use
Very easy and super fast I'd recommend this to anyone
Date published: 2022-02-22
Rated 5 out of 5 by
WhitneyK37 from
Turbo Tax is Easy & Awesome!!
Turbo Tax made it so easy for me to file my taxes! I’m self employed & recently divorced. They took ALLLL of the stress and guess work out of it for me! Thanks Turbo Tax!
Date published: 2022-02-22
Rated 5 out of 5 by
DKJ001 from
Great
Great easy to use! Super fast. Fact check review of taxes made easy
Date published: 2022-02-22
Rated 5 out of 5 by
Dude282022 from
Easy
Used the online assistance very helpful thank you turbo tax
Date published: 2022-02-22
Rated 5 out of 5 by
Kjones99 from
Very nice
Very helpful all the way through, does not matter if you don’t know what your doing, the experts will help you all the way through. Just have to have your information handy, and a decent camera.
Date published: 2022-02-22
Rated 5 out of 5 by
Goozer77 from
Great service
Very pleased with format and execution of having a professional prepare our taxes.
Date published: 2022-02-22
Rated 5 out of 5 by
M_OR TT user42 from
Excellent Customer Service & User Friendly Site
Turbo Tax reliably delivers on customer service. The website is user friendly and there is supporting information behind every question to help get you through. I really appreciate the guiding questions with the friendly and knowledgable staff support making this stressful process a little less stressful every year.
Date published: 2022-02-22
Rated 5 out of 5 by
Sra54321 from
Awesome experience
Easy very helpful ,thankful for the help.... really
Date published: 2022-02-22
Rated 5 out of 5 by
DgHarden from
great program
Very good program, top notch!!! we are always very pleased with Turbo Tax
All TurboTax® Offerings Reviews - Page 14995
Date published: 2022-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Aylla from
Too Expensive and sometimes complicated
I had to enter my college information into my taxes and for that I was charged $119 plus $49 for state taxes due to having to file deluxe now. That is a lot of money to me that I did not have and had to pay upfront or it would be an extra $39 to deduct the fees from my refund. My refund also lowered by a lot when I added my college information which just makes no sense. This is so unfortunate and sad I had to pay so much to file my taxes (including a $10 fee for filing!). The live agents that assisted me were very nice and helpful which is why this review is getting 3 stars (they get 5 though).
Date published: 2022-02-22
Rated 4 out of 5 by
Kekoa21 from
It's super easy and fast to use
Very easy and super fast I'd recommend this to anyone
Date published: 2022-02-22
Rated 5 out of 5 by
WhitneyK37 from
Turbo Tax is Easy & Awesome!!
Turbo Tax made it so easy for me to file my taxes! I’m self employed & recently divorced. They took ALLLL of the stress and guess work out of it for me! Thanks Turbo Tax!
Date published: 2022-02-22
Rated 5 out of 5 by
DKJ001 from
Great
Great easy to use! Super fast. Fact check review of taxes made easy
Date published: 2022-02-22
Rated 5 out of 5 by
Dude282022 from
Easy
Used the online assistance very helpful thank you turbo tax
Date published: 2022-02-22
Rated 5 out of 5 by
Kjones99 from
Very nice
Very helpful all the way through, does not matter if you don’t know what your doing, the experts will help you all the way through. Just have to have your information handy, and a decent camera.
Date published: 2022-02-22
Rated 5 out of 5 by
Goozer77 from
Great service
Very pleased with format and execution of having a professional prepare our taxes.
Date published: 2022-02-22
Rated 5 out of 5 by
M_OR TT user42 from
Excellent Customer Service & User Friendly Site
Turbo Tax reliably delivers on customer service. The website is user friendly and there is supporting information behind every question to help get you through. I really appreciate the guiding questions with the friendly and knowledgable staff support making this stressful process a little less stressful every year.
Date published: 2022-02-22
Rated 5 out of 5 by
Sra54321 from
Awesome experience
Easy very helpful ,thankful for the help.... really
Date published: 2022-02-22
Rated 5 out of 5 by
DgHarden from
great program
Very good program, top notch!!! we are always very pleased with Turbo Tax
All TurboTax® Offerings Reviews - Page 14995
Date published: 2022-02-22