TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Too Expensive and sometimes complicated I had to enter my college information into my taxes and for that I was charged $119 plus $49 for state taxes due to having to file deluxe now. That is a lot of money to me that I did not have and had to pay upfront or it would be an extra $39 to deduct the fees from my refund. My refund also lowered by a lot when I added my college information which just makes no sense. This is so unfortunate and sad I had to pay so much to file my taxes (including a $10 fee for filing!). The live agents that assisted me were very nice and helpful which is why this review is getting 3 stars (they get 5 though).
Date published: 2022-02-22
Rated 4 out of 5 by from It's super easy and fast to use Very easy and super fast I'd recommend this to anyone
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is Easy & Awesome!! Turbo Tax made it so easy for me to file my taxes! I’m self employed & recently divorced. They took ALLLL of the stress and guess work out of it for me! Thanks Turbo Tax!
Date published: 2022-02-22
Rated 5 out of 5 by from Great Great easy to use! Super fast. Fact check review of taxes made easy
Date published: 2022-02-22
Rated 5 out of 5 by from Easy Used the online assistance very helpful thank you turbo tax
Date published: 2022-02-22
Rated 5 out of 5 by from Very nice Very helpful all the way through, does not matter if you don’t know what your doing, the experts will help you all the way through. Just have to have your information handy, and a decent camera.
Date published: 2022-02-22
Rated 5 out of 5 by from Great service Very pleased with format and execution of having a professional prepare our taxes.
Date published: 2022-02-22
Rated 5 out of 5 by from Excellent Customer Service & User Friendly Site Turbo Tax reliably delivers on customer service. The website is user friendly and there is supporting information behind every question to help get you through. I really appreciate the guiding questions with the friendly and knowledgable staff support making this stressful process a little less stressful every year.
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome experience Easy very helpful ,thankful for the help.... really
Date published: 2022-02-22
Rated 5 out of 5 by from great program Very good program, top notch!!! we are always very pleased with Turbo Tax
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14995
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Too Expensive and sometimes complicated I had to enter my college information into my taxes and for that I was charged $119 plus $49 for state taxes due to having to file deluxe now. That is a lot of money to me that I did not have and had to pay upfront or it would be an extra $39 to deduct the fees from my refund. My refund also lowered by a lot when I added my college information which just makes no sense. This is so unfortunate and sad I had to pay so much to file my taxes (including a $10 fee for filing!). The live agents that assisted me were very nice and helpful which is why this review is getting 3 stars (they get 5 though).
Date published: 2022-02-22
Rated 4 out of 5 by from It's super easy and fast to use Very easy and super fast I'd recommend this to anyone
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is Easy & Awesome!! Turbo Tax made it so easy for me to file my taxes! I’m self employed & recently divorced. They took ALLLL of the stress and guess work out of it for me! Thanks Turbo Tax!
Date published: 2022-02-22
Rated 5 out of 5 by from Great Great easy to use! Super fast. Fact check review of taxes made easy
Date published: 2022-02-22
Rated 5 out of 5 by from Easy Used the online assistance very helpful thank you turbo tax
Date published: 2022-02-22
Rated 5 out of 5 by from Very nice Very helpful all the way through, does not matter if you don’t know what your doing, the experts will help you all the way through. Just have to have your information handy, and a decent camera.
Date published: 2022-02-22
Rated 5 out of 5 by from Great service Very pleased with format and execution of having a professional prepare our taxes.
Date published: 2022-02-22
Rated 5 out of 5 by from Excellent Customer Service & User Friendly Site Turbo Tax reliably delivers on customer service. The website is user friendly and there is supporting information behind every question to help get you through. I really appreciate the guiding questions with the friendly and knowledgable staff support making this stressful process a little less stressful every year.
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome experience Easy very helpful ,thankful for the help.... really
Date published: 2022-02-22
Rated 5 out of 5 by from great program Very good program, top notch!!! we are always very pleased with Turbo Tax
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14995