TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax I love how we can communicate with each other and have a to do list.
Date published: 2022-02-21
Rated 3 out of 5 by from It’s okay For me, it ends up being just about 20 dollars cheaper than hiring someone to do it. I always get charged extra for certain things such as filing for state taxes or I think even contributing to an IRA. I don’t like that they don’t make clearer what they are charging you for before you start. I always forget that they charge to have their payment taken from your refund as they do not make that clear until after you agree to it.
Date published: 2022-02-21
Rated 1 out of 5 by from not honoring discounts my bank has a discount agreement with turbo tax this year. I didn't realize until after paying. Turbo tax made no effort to recognize I was a US bank customer to pick up the discount. And the help chat does not work.
Date published: 2022-02-21
Rated 4 out of 5 by from TurboTax is great Started a side hustle this year and TurboTax made it super easy to file even with the new income and deductions :)
Date published: 2022-02-21
Rated 4 out of 5 by from awesome had fun not really hard can't wait till next year to do it again
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is amazing It is so easy to use and the graphics include encouragements and checkups so that the process is not stressful
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is Great Fast, easy and secure. Will continue to use in the future.
Date published: 2022-02-21
Rated 5 out of 5 by from Cool Great excellent service very good been goo since last year
Date published: 2022-02-21
Rated 5 out of 5 by from Awesome It's been good so far I love turbo tax it's easy to use.
Date published: 2022-02-21
Rated 5 out of 5 by from First Time User This is the first time I have ever filed taxes. Turbo Tax was easy to use and offered good information and descriptions of different options. I had grown up and always feared the day I had to do my own taxes, but Turbo Tax made it pretty easy. There was only one or two things I had to google. Also, having the option to automatically import tax documents was really nice, and it ensured that I didn't miss-type anything.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 14994
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax I love how we can communicate with each other and have a to do list.
Date published: 2022-02-21
Rated 3 out of 5 by from It’s okay For me, it ends up being just about 20 dollars cheaper than hiring someone to do it. I always get charged extra for certain things such as filing for state taxes or I think even contributing to an IRA. I don’t like that they don’t make clearer what they are charging you for before you start. I always forget that they charge to have their payment taken from your refund as they do not make that clear until after you agree to it.
Date published: 2022-02-21
Rated 1 out of 5 by from not honoring discounts my bank has a discount agreement with turbo tax this year. I didn't realize until after paying. Turbo tax made no effort to recognize I was a US bank customer to pick up the discount. And the help chat does not work.
Date published: 2022-02-21
Rated 4 out of 5 by from TurboTax is great Started a side hustle this year and TurboTax made it super easy to file even with the new income and deductions :)
Date published: 2022-02-21
Rated 4 out of 5 by from awesome had fun not really hard can't wait till next year to do it again
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is amazing It is so easy to use and the graphics include encouragements and checkups so that the process is not stressful
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is Great Fast, easy and secure. Will continue to use in the future.
Date published: 2022-02-21
Rated 5 out of 5 by from Cool Great excellent service very good been goo since last year
Date published: 2022-02-21
Rated 5 out of 5 by from Awesome It's been good so far I love turbo tax it's easy to use.
Date published: 2022-02-21
Rated 5 out of 5 by from First Time User This is the first time I have ever filed taxes. Turbo Tax was easy to use and offered good information and descriptions of different options. I had grown up and always feared the day I had to do my own taxes, but Turbo Tax made it pretty easy. There was only one or two things I had to google. Also, having the option to automatically import tax documents was really nice, and it ensured that I didn't miss-type anything.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 14994