TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from I’ll be using H&R Block next year at least they don’t hide their fees and stop the session to try to pressure you into upgrading
Date published: 2022-02-10
Rated 5 out of 5 by from IP Pin issues Very helpful after filing 5 times I was pretty frustrated but the TurboTax agent was patient and helped out a lot.
Date published: 2022-02-10
Rated 5 out of 5 by from Easy, smooth, and fast! Will never use anyone other than turbo tax. The ease of uploading files and the customer support is some of the best I have ever seen!
Date published: 2022-02-10
Rated 4 out of 5 by from Turbo Tax is ok I have been using TurboTax for more than 20years, I really like how the program takes you one step at a time. If you are not sure of something you can ask questions and usually get an answer on the spot. Have never had a problem filing Federal or state taxes with Turbo Tax.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax Is My Saving Grace!! This was my very first time filing taxes since I am 18 years old. I must say I feel a bit of a fool because I had myself all worked up for nothing. Their questions broke it down to where I knew what they were saying and if not there is always a help button on screen and it gets right to the point no searching for what you need help with. I couldn't of done it without you Turbo Tax! Let's also not forget...ITS FREE!! Absolutely FREE!! Who doesn't love FREE!!
Date published: 2022-02-10
Rated 5 out of 5 by from Feels great to "do it yourself." With help! This felt like a huge challenge for me--filing on my own. But it was a super straightforward year so I took the risk. TurboTax made it easy.
Date published: 2022-02-10
Rated 4 out of 5 by from Awesome, but one thing ... The experience is great, but it should give you the option of wanting to continue with the state taxes instead of going right into it. I wasn't prepared for that. Or should indicate to "stop here and continue later"--something! Also, it should tell you what line you're on when comparing the actual tax forms to what's going on in the TurboTax tool. Sometimes I'm lost.
Date published: 2022-02-10
Rated 5 out of 5 by from Awesome Very helpful especially for someone who doesn’t normally do my taxes on my own. It was very easy!
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is easy and informative This is my second year using Turbotax and plan to use them again next year! They make it easy, provide additional help and info right at my fingertips!!
Date published: 2022-02-10
Rated 5 out of 5 by from Y'all Did Good This was super easy to use and helpful along the way. This is my first time doing my own taxes and the simplicity of the service took the stress away.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14992
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I’ll be using H&R Block next year at least they don’t hide their fees and stop the session to try to pressure you into upgrading
Date published: 2022-02-10
Rated 5 out of 5 by from IP Pin issues Very helpful after filing 5 times I was pretty frustrated but the TurboTax agent was patient and helped out a lot.
Date published: 2022-02-10
Rated 5 out of 5 by from Easy, smooth, and fast! Will never use anyone other than turbo tax. The ease of uploading files and the customer support is some of the best I have ever seen!
Date published: 2022-02-10
Rated 4 out of 5 by from Turbo Tax is ok I have been using TurboTax for more than 20years, I really like how the program takes you one step at a time. If you are not sure of something you can ask questions and usually get an answer on the spot. Have never had a problem filing Federal or state taxes with Turbo Tax.
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax Is My Saving Grace!! This was my very first time filing taxes since I am 18 years old. I must say I feel a bit of a fool because I had myself all worked up for nothing. Their questions broke it down to where I knew what they were saying and if not there is always a help button on screen and it gets right to the point no searching for what you need help with. I couldn't of done it without you Turbo Tax! Let's also not forget...ITS FREE!! Absolutely FREE!! Who doesn't love FREE!!
Date published: 2022-02-10
Rated 5 out of 5 by from Feels great to "do it yourself." With help! This felt like a huge challenge for me--filing on my own. But it was a super straightforward year so I took the risk. TurboTax made it easy.
Date published: 2022-02-10
Rated 4 out of 5 by from Awesome, but one thing ... The experience is great, but it should give you the option of wanting to continue with the state taxes instead of going right into it. I wasn't prepared for that. Or should indicate to "stop here and continue later"--something! Also, it should tell you what line you're on when comparing the actual tax forms to what's going on in the TurboTax tool. Sometimes I'm lost.
Date published: 2022-02-10
Rated 5 out of 5 by from Awesome Very helpful especially for someone who doesn’t normally do my taxes on my own. It was very easy!
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax is easy and informative This is my second year using Turbotax and plan to use them again next year! They make it easy, provide additional help and info right at my fingertips!!
Date published: 2022-02-10
Rated 5 out of 5 by from Y'all Did Good This was super easy to use and helpful along the way. This is my first time doing my own taxes and the simplicity of the service took the stress away.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14992