TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from TurboTax is helpful Turbotax made my taxes easy, i didnt have to talk to anyone
Date published: 2023-04-17
Rated 3 out of 5 by from generally easy to use but has rough spots Mostly easy to use but some things seem unnecessarily tedious. Particularly entering monetary donations for multiple charities requires many mouse clicks instead of just entering values. Worst problem is that I can't see the finished 1040 form until after I have filed it -- the "View Return" button doesn't work. I think I recall having the same problem last year.
Date published: 2023-04-17
Rated 4 out of 5 by from Q AND A ANSWERS EXTREMELY HELPFUL LOVE THAT YOU HAVE ACCESS TO A WEALTH OF KNOWLEDGE IN BOTH ADDITIONAL QUESTIONS YOU CAN SELECT FROM AND ANSWERS.
Date published: 2023-04-17
Rated 1 out of 5 by from I still haven't got my federal return from last yr I still haven't got my federal return from last year that i paid you for!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax helpful Turbo Tax makes filing taxes as a foreign student now outside the USA easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Worked well - seemed like better flow this year No problem with both federal and state completion. Navigating was improved a bit and more Intuitive. I wish the state efile was also free. but a worth the fee.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax is OK Over the years as TurboTax has gone to the online formats, I have found it harder and harder to gt away from the online form. I keep getting dragged into it and then can't seem to get out of it.
Date published: 2023-04-17
Rated 2 out of 5 by from Increased the angst but better than paper Found two areas where TT made it difficult, so had to go find direction in the IRS website. For instance the business meals sections seemed to directly contradict each other
Date published: 2023-04-17
Rated 3 out of 5 by from Federal Return Easy as Pie, State Always a Hassle I have been using TurboTax for six years. The federal return always goes smoothly, the state return, not so much. One expert, who I interacted with via chat was worthless, the other, who called me, superb. All that being said, I paid half what I last paid a tax preparer.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax makes filing taxes easy and painless! I have been using Turbotax for the last 8 years and have always found it to be straight forward and easy.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1500
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is helpful Turbotax made my taxes easy, i didnt have to talk to anyone
Date published: 2023-04-17
Rated 3 out of 5 by from generally easy to use but has rough spots Mostly easy to use but some things seem unnecessarily tedious. Particularly entering monetary donations for multiple charities requires many mouse clicks instead of just entering values. Worst problem is that I can't see the finished 1040 form until after I have filed it -- the "View Return" button doesn't work. I think I recall having the same problem last year.
Date published: 2023-04-17
Rated 4 out of 5 by from Q AND A ANSWERS EXTREMELY HELPFUL LOVE THAT YOU HAVE ACCESS TO A WEALTH OF KNOWLEDGE IN BOTH ADDITIONAL QUESTIONS YOU CAN SELECT FROM AND ANSWERS.
Date published: 2023-04-17
Rated 1 out of 5 by from I still haven't got my federal return from last yr I still haven't got my federal return from last year that i paid you for!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax helpful Turbo Tax makes filing taxes as a foreign student now outside the USA easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Worked well - seemed like better flow this year No problem with both federal and state completion. Navigating was improved a bit and more Intuitive. I wish the state efile was also free. but a worth the fee.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax is OK Over the years as TurboTax has gone to the online formats, I have found it harder and harder to gt away from the online form. I keep getting dragged into it and then can't seem to get out of it.
Date published: 2023-04-17
Rated 2 out of 5 by from Increased the angst but better than paper Found two areas where TT made it difficult, so had to go find direction in the IRS website. For instance the business meals sections seemed to directly contradict each other
Date published: 2023-04-17
Rated 3 out of 5 by from Federal Return Easy as Pie, State Always a Hassle I have been using TurboTax for six years. The federal return always goes smoothly, the state return, not so much. One expert, who I interacted with via chat was worthless, the other, who called me, superb. All that being said, I paid half what I last paid a tax preparer.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax makes filing taxes easy and painless! I have been using Turbotax for the last 8 years and have always found it to be straight forward and easy.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1500