TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from They made me buy their product Because of 1 additional line dealing with insurance I had to purchase their Deluxe option. I did not see that money (the money they took off when I skipped upgrade the first time) come back. I understand if it takes more time to process that but why not just give the option to remove it all together? We won't be using Turbo Tax next year.
Date published: 2022-02-22
Rated 4 out of 5 by from Great Product! Easy to use good up to date info. Would recommend to friends and family.
Date published: 2022-02-22
Rated 3 out of 5 by from Everything is great except the final part When going thru the process it is smooth, when you get to the end, where it wants you to fill out the schedule C areas and what nots, it doesn't take you to the form, nor highlights the spot so you know what and where you are typing. Then on top there is no back button to make corrections. Kind of a pain.
Date published: 2022-02-22
Rated 5 out of 5 by from Awsome Good helped quote with everything and was self explanatory
Date published: 2022-02-22
Rated 4 out of 5 by from UAW legal services plan benefit Turbo tax would not recognize the 1099 MISC for the UAW Legal Services Plan benefit as a taxable fringe benefit. It forced me to fill out all of these forms and answer all of these questions because the software thought I was declaring income from a private business, which is totally wrong.
Date published: 2022-02-22
Rated 5 out of 5 by from Amazing!!!! I have been using Turbo Tax for YEARS, they are phenomenal!!!
Date published: 2022-02-22
Rated 4 out of 5 by from Solid Platform Easy steps, solid platform. Low stress most of the time
Date published: 2022-02-22
Rated 4 out of 5 by from pretty easy to do took a minute or two to get signed in and ready to do it, after that it was a breeze
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome Easy and simple thank you so much i can’t wait to get my money back
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is easy to use Great product, easy to use, simply processes to follow
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14987
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from They made me buy their product Because of 1 additional line dealing with insurance I had to purchase their Deluxe option. I did not see that money (the money they took off when I skipped upgrade the first time) come back. I understand if it takes more time to process that but why not just give the option to remove it all together? We won't be using Turbo Tax next year.
Date published: 2022-02-22
Rated 4 out of 5 by from Great Product! Easy to use good up to date info. Would recommend to friends and family.
Date published: 2022-02-22
Rated 3 out of 5 by from Everything is great except the final part When going thru the process it is smooth, when you get to the end, where it wants you to fill out the schedule C areas and what nots, it doesn't take you to the form, nor highlights the spot so you know what and where you are typing. Then on top there is no back button to make corrections. Kind of a pain.
Date published: 2022-02-22
Rated 5 out of 5 by from Awsome Good helped quote with everything and was self explanatory
Date published: 2022-02-22
Rated 4 out of 5 by from UAW legal services plan benefit Turbo tax would not recognize the 1099 MISC for the UAW Legal Services Plan benefit as a taxable fringe benefit. It forced me to fill out all of these forms and answer all of these questions because the software thought I was declaring income from a private business, which is totally wrong.
Date published: 2022-02-22
Rated 5 out of 5 by from Amazing!!!! I have been using Turbo Tax for YEARS, they are phenomenal!!!
Date published: 2022-02-22
Rated 4 out of 5 by from Solid Platform Easy steps, solid platform. Low stress most of the time
Date published: 2022-02-22
Rated 4 out of 5 by from pretty easy to do took a minute or two to get signed in and ready to do it, after that it was a breeze
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome Easy and simple thank you so much i can’t wait to get my money back
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is easy to use Great product, easy to use, simply processes to follow
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14987