TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Easy Very easy to follow and understand walked me thru step by step
Date published: 2021-02-18
Rated 4 out of 5 by from Very good product Filing electronically was pretty easy. The prompted questions helped me to navigate through filing my 1099s for the first time (began trading on Robinhood the middle of last year). 4 stars instead of 5 because the fee is a little high (H&R Block was charging me $50 instead of $70) and I was disturbed by the fact that, after choosing to have the fee deducted from my federal refund, there was an additional $40 fee added for this service. I thought this was extra devious since there is no mention of it until you get to the final page, had to back up several pages and pay upfront with my debit card.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Support! I had to call support 4 times this year as I now believe I made it more difficult than it needed to be. All 4 support folks were very understanding of my questions and found solutions right away. They were patient and walked me through each step I needed to take to continue my way on to filing completion! The self-help was also very helpful.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Service! Very Helpful. Very clean and clear format for input of tax info.
Date published: 2021-02-18
Rated 5 out of 5 by from Thank you Turbo Tax It was a little overwhelming but I was able to complete my taxes, I think. At least I hope they are accepted.
Date published: 2021-02-18
Rated 5 out of 5 by from Very Professional Very helpful representatives for Turbo Tax Premier.
Date published: 2021-02-18
Rated 5 out of 5 by from TuboTax is Awesome I have used TurboTax for many years now, I wouldn't use anyone or anything else.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome fast easy to file good experts to help 24/7... I use turbo tax every year
Date published: 2021-02-18
Rated 5 out of 5 by from Amazing I have used Turbo tax the past several years, they walk me through each question with a link if I have any questions about it. You can also ask for help through their help icon.
Date published: 2021-02-18
Rated 1 out of 5 by from confusing and annoying I will not use these services in the future. overpriced and I had to do all the work. I mean pay deluxe and get someone to deal with the headaches.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14981
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy Very easy to follow and understand walked me thru step by step
Date published: 2021-02-18
Rated 4 out of 5 by from Very good product Filing electronically was pretty easy. The prompted questions helped me to navigate through filing my 1099s for the first time (began trading on Robinhood the middle of last year). 4 stars instead of 5 because the fee is a little high (H&R Block was charging me $50 instead of $70) and I was disturbed by the fact that, after choosing to have the fee deducted from my federal refund, there was an additional $40 fee added for this service. I thought this was extra devious since there is no mention of it until you get to the final page, had to back up several pages and pay upfront with my debit card.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Support! I had to call support 4 times this year as I now believe I made it more difficult than it needed to be. All 4 support folks were very understanding of my questions and found solutions right away. They were patient and walked me through each step I needed to take to continue my way on to filing completion! The self-help was also very helpful.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Service! Very Helpful. Very clean and clear format for input of tax info.
Date published: 2021-02-18
Rated 5 out of 5 by from Thank you Turbo Tax It was a little overwhelming but I was able to complete my taxes, I think. At least I hope they are accepted.
Date published: 2021-02-18
Rated 5 out of 5 by from Very Professional Very helpful representatives for Turbo Tax Premier.
Date published: 2021-02-18
Rated 5 out of 5 by from TuboTax is Awesome I have used TurboTax for many years now, I wouldn't use anyone or anything else.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome fast easy to file good experts to help 24/7... I use turbo tax every year
Date published: 2021-02-18
Rated 5 out of 5 by from Amazing I have used Turbo tax the past several years, they walk me through each question with a link if I have any questions about it. You can also ask for help through their help icon.
Date published: 2021-02-18
Rated 1 out of 5 by from confusing and annoying I will not use these services in the future. overpriced and I had to do all the work. I mean pay deluxe and get someone to deal with the headaches.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14981