TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Dissatisfied with TurboTax Turbotax verification methods were very frustrating to deal with, text verifications would not be sent and email verification weren't enough. Even when I put in correct SSN, name, birthdate, and zip code, it would not verify me. Once locked out I had to reset my password to ultimately get into my account. Then when filing was required to pay the standard and deluxe fees.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax make tax preparation easy Easy walk throughs and explanations. I highly recommend for those who feel they cant do their own taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great. The taxer helper was patient and easy to understand. Really helped me thru the process.
Date published: 2023-04-17
Rated 3 out of 5 by from top notch but surprising cost /entered the process on free version as retiree with no other income, expecting to pay only for state return. At the end the tab was $98 less $10 plus state.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is simple and easy to use. Great service. Easy to use even on a mobile device. Simple instructions to follows
Date published: 2023-04-17
Rated 5 out of 5 by from Great This is the fourth year and still smooth and easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Super Easy I was worried it would be difficult to add my Door Dash information, but Turbo Tax made it very simple. I was so thankful for the deductions towards the ware and tear on my new car!!
Date published: 2023-04-17
Rated 3 out of 5 by from hets the job done easily I like how they lay everything out like im a baby . the pictures help . I DONT however like that they charged me 200 dollars ..
Date published: 2023-04-17
Rated 5 out of 5 by from I love doing my Taxes on TurboTax! I always like to read the help and explanation items offered by the program. It makes me feel more confident and appreciative.
Date published: 2023-04-17
Rated 1 out of 5 by from Not happy with charging me more to file Not happy with charging me more to file my return!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1499
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Dissatisfied with TurboTax Turbotax verification methods were very frustrating to deal with, text verifications would not be sent and email verification weren't enough. Even when I put in correct SSN, name, birthdate, and zip code, it would not verify me. Once locked out I had to reset my password to ultimately get into my account. Then when filing was required to pay the standard and deluxe fees.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax make tax preparation easy Easy walk throughs and explanations. I highly recommend for those who feel they cant do their own taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great. The taxer helper was patient and easy to understand. Really helped me thru the process.
Date published: 2023-04-17
Rated 3 out of 5 by from top notch but surprising cost /entered the process on free version as retiree with no other income, expecting to pay only for state return. At the end the tab was $98 less $10 plus state.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is simple and easy to use. Great service. Easy to use even on a mobile device. Simple instructions to follows
Date published: 2023-04-17
Rated 5 out of 5 by from Great This is the fourth year and still smooth and easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Super Easy I was worried it would be difficult to add my Door Dash information, but Turbo Tax made it very simple. I was so thankful for the deductions towards the ware and tear on my new car!!
Date published: 2023-04-17
Rated 3 out of 5 by from hets the job done easily I like how they lay everything out like im a baby . the pictures help . I DONT however like that they charged me 200 dollars ..
Date published: 2023-04-17
Rated 5 out of 5 by from I love doing my Taxes on TurboTax! I always like to read the help and explanation items offered by the program. It makes me feel more confident and appreciative.
Date published: 2023-04-17
Rated 1 out of 5 by from Not happy with charging me more to file Not happy with charging me more to file my return!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1499