TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use. Turbo Tax gives me confidence that I need.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is the only way to do taxes! Richard was so great and helped me every step of the way. It was simple and as painless as possible.
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome!! You are the best OMG!!! They made the filing process so easy!! It was very easy to understand.
Date published: 2022-02-11
Rated 1 out of 5 by from TurboTax does NOT go the extra mile I had a couple of items that caused the IRS to reject my return. When I tried to dig in deeper, I did not understand what was going on (something to do with Schedule 3). I went on the chat and the person, Joseph, was not helpful at all. He just told me to refile and move forward. He didn't do anything to look into what the problem was. He transferred me over to a manager but they didn't know either. I was finally sent over to a Tax Expert who told me it might be a glitch and to just refile........we will wait and see if this solved the problem. Also, the only reason i used TurboTax is because I have cryptocurrency and TurboTax boasted that they can just have a csv inputted in and taken care of........NOT TRUE. I had to review all 61 of my transactions and answer questions.........very annoying.
Date published: 2022-02-11
Rated 5 out of 5 by from Easy To Use! I, like many other people, dread tax season. TurboTax made everything super simple to do, and I was able to file my taxes hassle-free.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax makes tax season easy! We have used turbo tax for our personal and small business taxes for years. Its easy to use and a great value. I'd highly recommend!
Date published: 2022-02-11
Rated 5 out of 5 by from Wonderful client experience! Turbo tax is the most efficient way I've ever done my taxes! I ran into a few snags along the way, but customer service agents are very knowledgeable and patient. I got my best return in a short period of time.
Date published: 2022-02-11
Rated 5 out of 5 by from Always gets the job done! Quick easy and simple. Been using it for years and will continue to use it.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax Fairly easy and simple. Would like for you to explain in more depth when figuring the SSA benefits worksheet.
Date published: 2022-02-11
Rated 5 out of 5 by from Great Good they were very great in helping if you made a mistake It's very fast and simple been using them for about 5 years now
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14973
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! Very easy to use. Turbo Tax gives me confidence that I need.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is the only way to do taxes! Richard was so great and helped me every step of the way. It was simple and as painless as possible.
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome!! You are the best OMG!!! They made the filing process so easy!! It was very easy to understand.
Date published: 2022-02-11
Rated 1 out of 5 by from TurboTax does NOT go the extra mile I had a couple of items that caused the IRS to reject my return. When I tried to dig in deeper, I did not understand what was going on (something to do with Schedule 3). I went on the chat and the person, Joseph, was not helpful at all. He just told me to refile and move forward. He didn't do anything to look into what the problem was. He transferred me over to a manager but they didn't know either. I was finally sent over to a Tax Expert who told me it might be a glitch and to just refile........we will wait and see if this solved the problem. Also, the only reason i used TurboTax is because I have cryptocurrency and TurboTax boasted that they can just have a csv inputted in and taken care of........NOT TRUE. I had to review all 61 of my transactions and answer questions.........very annoying.
Date published: 2022-02-11
Rated 5 out of 5 by from Easy To Use! I, like many other people, dread tax season. TurboTax made everything super simple to do, and I was able to file my taxes hassle-free.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax makes tax season easy! We have used turbo tax for our personal and small business taxes for years. Its easy to use and a great value. I'd highly recommend!
Date published: 2022-02-11
Rated 5 out of 5 by from Wonderful client experience! Turbo tax is the most efficient way I've ever done my taxes! I ran into a few snags along the way, but customer service agents are very knowledgeable and patient. I got my best return in a short period of time.
Date published: 2022-02-11
Rated 5 out of 5 by from Always gets the job done! Quick easy and simple. Been using it for years and will continue to use it.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax Fairly easy and simple. Would like for you to explain in more depth when figuring the SSA benefits worksheet.
Date published: 2022-02-11
Rated 5 out of 5 by from Great Good they were very great in helping if you made a mistake It's very fast and simple been using them for about 5 years now
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14973