TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax makes getting the system going difficult Bought Turbo Tax at Costco and thought I had it loaded. Completed the return and then realized that I was doing the return on their system and had to pay $90.00 to Turbo Tax instead of the 79.99 I paid from Costco. Not sure if I will be able to get a refund. No help when I called Turbo Tax. So sorry. Too bad.
Date published: 2021-02-17
Rated 4 out of 5 by from Helpful I've been using TurboTax since I was 16 and have always found it very helpful. For someone who doesnt really know what all the terms and questions mean, they do a good job of explaining them. I also enjoy when they say things are "uncommon" so I know it probably doesn't apply to me.
Date published: 2021-02-17
Rated 2 out of 5 by from buggy found a bug where you couldnt enter a value under a dollar in a field, when i tried ot correct it it was left in an infinite loop, it was the worst. you get 2 stars cause i haven't run into this before, but it was a pain in the butt trying to get past this, support was utterly useless, tried a phone call and I was instantly hung up on without talking to anyone.
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax is Consistent year after year I have been filing taxes with Turbo Tax for over 10 years. I love the way it brings back last years information and saves me hours of time in ffiling.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is so amazing! Every year I had a tax pro do my taxes This year I chose a different path So i tried Turbo Tax I got more money this year than I ever have
Date published: 2021-02-17
Rated 1 out of 5 by from To Expensive Cost way to much compared to others, last year using
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Very easy to use and explains in great detail how to file.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy and Fast Turbo Tax is simple and safe! They have great customer service if you have any questions as well!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax makes life simpler So easy to use and get questions answered right away!
Date published: 2021-02-17
Rated 5 out of 5 by from Intuit Turbotax is a great program When I mailed my last tax return, the wait time was predicted to be about six weeks. Therefore, with this current year's tax return, and the expected refund I would receive, I filed electronically. The results were quicker than mailing ! The procedures are relatively straightforward and e-filing is good.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 14970
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax makes getting the system going difficult Bought Turbo Tax at Costco and thought I had it loaded. Completed the return and then realized that I was doing the return on their system and had to pay $90.00 to Turbo Tax instead of the 79.99 I paid from Costco. Not sure if I will be able to get a refund. No help when I called Turbo Tax. So sorry. Too bad.
Date published: 2021-02-17
Rated 4 out of 5 by from Helpful I've been using TurboTax since I was 16 and have always found it very helpful. For someone who doesnt really know what all the terms and questions mean, they do a good job of explaining them. I also enjoy when they say things are "uncommon" so I know it probably doesn't apply to me.
Date published: 2021-02-17
Rated 2 out of 5 by from buggy found a bug where you couldnt enter a value under a dollar in a field, when i tried ot correct it it was left in an infinite loop, it was the worst. you get 2 stars cause i haven't run into this before, but it was a pain in the butt trying to get past this, support was utterly useless, tried a phone call and I was instantly hung up on without talking to anyone.
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax is Consistent year after year I have been filing taxes with Turbo Tax for over 10 years. I love the way it brings back last years information and saves me hours of time in ffiling.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is so amazing! Every year I had a tax pro do my taxes This year I chose a different path So i tried Turbo Tax I got more money this year than I ever have
Date published: 2021-02-17
Rated 1 out of 5 by from To Expensive Cost way to much compared to others, last year using
Date published: 2021-02-17
Rated 5 out of 5 by from Easy Very easy to use and explains in great detail how to file.
Date published: 2021-02-17
Rated 5 out of 5 by from Easy and Fast Turbo Tax is simple and safe! They have great customer service if you have any questions as well!
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax makes life simpler So easy to use and get questions answered right away!
Date published: 2021-02-17
Rated 5 out of 5 by from Intuit Turbotax is a great program When I mailed my last tax return, the wait time was predicted to be about six weeks. Therefore, with this current year's tax return, and the expected refund I would receive, I filed electronically. The results were quicker than mailing ! The procedures are relatively straightforward and e-filing is good.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 14970