TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281621 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome l did it First time ever doing my own taxes thanks to Turbo Tax made it simple for me thanks a lot
Date published: 2021-02-18
Rated 2 out of 5 by from Had major trouble! ON the phone with your tech rep for an hour. She could not help. I had created an account in years past. Unable to pay, would not accept new credit card number. Had to go all the way to beginning of payment step and enter as a guest instead of my existing account. After reentering all info, this worked. If you enter as an existing customer you seem to not be able to change new credit card info. Worked hours and hours to find the problem.
Date published: 2021-02-18
Rated 5 out of 5 by from The experts were very helpful. I had received an error on transmitting my returns, so both Federal and State were rejected. I worked with with the experts to help correct my error. And I worked with a tax expert on a question I had.
Date published: 2021-02-18
Rated 5 out of 5 by from great tool Good tool , easy to work with, good review of tax work.
Date published: 2021-02-18
Rated 4 out of 5 by from helpful...but i love turbo tax, i’ve used it every year that i have had to do my own taxes. this year they were sneaky though, and they didn’t say that they were going to charge me for helping with the federal tax return, not all that bothered by it because i know it could be more, but i wish they had been more clear that it was coming out, especially after trying to push the deluxe version after every step.
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Excellent service!! So easy! I love this service!!
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax preys on people Turbo tax lobby’s the govt to keep the tax code complex and less accessible so that they can continue to take chunks out of peoples hard earned money. They even hide their site that helps you file for free if you make less than 35k a year.
Date published: 2021-02-18
Rated 4 out of 5 by from It was good I was intimidated but finally got some on line support and it got easier
Date published: 2021-02-18
Rated 5 out of 5 by from Long time user, great way to file! Always happy with Turbo Tax, been using it for many years. Like the way it transfers past returns
Date published: 2021-02-18
Rated 5 out of 5 by from Precilla was awesome Precilla with turbo tax was awesome she was able to help when none of the other tax prepares could not help with the problem thanks way from Dallas Tx.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome l did it First time ever doing my own taxes thanks to Turbo Tax made it simple for me thanks a lot
Date published: 2021-02-18
Rated 2 out of 5 by from Had major trouble! ON the phone with your tech rep for an hour. She could not help. I had created an account in years past. Unable to pay, would not accept new credit card number. Had to go all the way to beginning of payment step and enter as a guest instead of my existing account. After reentering all info, this worked. If you enter as an existing customer you seem to not be able to change new credit card info. Worked hours and hours to find the problem.
Date published: 2021-02-18
Rated 5 out of 5 by from The experts were very helpful. I had received an error on transmitting my returns, so both Federal and State were rejected. I worked with with the experts to help correct my error. And I worked with a tax expert on a question I had.
Date published: 2021-02-18
Rated 5 out of 5 by from great tool Good tool , easy to work with, good review of tax work.
Date published: 2021-02-18
Rated 4 out of 5 by from helpful...but i love turbo tax, i’ve used it every year that i have had to do my own taxes. this year they were sneaky though, and they didn’t say that they were going to charge me for helping with the federal tax return, not all that bothered by it because i know it could be more, but i wish they had been more clear that it was coming out, especially after trying to push the deluxe version after every step.
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Excellent service!! So easy! I love this service!!
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax preys on people Turbo tax lobby’s the govt to keep the tax code complex and less accessible so that they can continue to take chunks out of peoples hard earned money. They even hide their site that helps you file for free if you make less than 35k a year.
Date published: 2021-02-18
Rated 4 out of 5 by from It was good I was intimidated but finally got some on line support and it got easier
Date published: 2021-02-18
Rated 5 out of 5 by from Long time user, great way to file! Always happy with Turbo Tax, been using it for many years. Like the way it transfers past returns
Date published: 2021-02-18
Rated 5 out of 5 by from Precilla was awesome Precilla with turbo tax was awesome she was able to help when none of the other tax prepares could not help with the problem thanks way from Dallas Tx.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14969