TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
VaughnE from
Used TT for years
I have been an enthusiastic user of TT for years. I appreciate the thoroughness and step by step approach to completing a return. It is reassuring to know that TT does not let you forget something. However, I had a glitch this year right at the end and prior to e-filing. was asked to enter my AGI from TY2020. There was already a number in the box which I assumed was the number brought forward by TT from my previous return. This was not the case and I guess I should have checked it. Additionally, in the last step of e-filing you are prompted to insert a PIN. TT describes this as "a PIN" not THE PIN that you used in previous filings. I was tired and did not spend enough tiime pondering this. I simply entered new numbers for both me and my wife. TT did not catch that they were not the PIN I had previously used. My return was rejected for these reasons. I have corrected the issue but feel a mite burned by the rejection after so many successful submissions over the years.
Date published: 2022-04-14
Rated 5 out of 5 by
Maria Montalvo from
TurboTax is excellent
TurboTax is excellent. It is easy to work with. The only thing I don't feel good with is that every time you open the application it starts doing an update. I don't know why, I believe the first update when you buy it is necessary, but why every time you open it???
Date published: 2022-04-14
Rated 4 out of 5 by
JaxVA from
Works for me!
I’ve been using turbo tax for years. This is the first time I’ve not gotten a refund and I’ve had to pay. But turbo tax walked me thru it.
Date published: 2022-04-14
Rated 5 out of 5 by
DonnaMacL from
Turbo tax great
new tax brackets mean short form only.... easily pointed out by turbo tax
Date published: 2022-04-14
Rated 4 out of 5 by
null from
1st
It's not as hard as I thought, and this was my first time doing my own taxes
Date published: 2022-04-14
Rated 5 out of 5 by
DPK024 from
Very Easy to Use
I have been using Turbo Tax for over ten years now and each year it gets easier and more helpful.
Date published: 2022-04-14
Rated 5 out of 5 by
Nice6699 from
Very good tax declaration platform
Clear process and simple operation,It is a good choice for people to file tax returns. I hope you can file tax returns smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by
TressaBreen from
Excellent
Easy to use, will keep using every year, best experience one can have filing taxes.
Date published: 2022-04-14
Rated 5 out of 5 by
Lilyface89 from
TurboTax is awesome!
Best tax service I've ever used. I will definitely be using in the future.
Date published: 2022-04-14
Rated 3 out of 5 by
tmi_bro from
necessary evil
reported error in TurboTax when copying last years info (created a blank W2 entry with just the HSA info, which showed up when doing final review - it notified that this would result in additional taxes for over paying to HSA account, as if spouse had made additional payment. and attempts to correct HSA worksheet form fail. had to read all forms from beginning to find erroneously created W2. of course the only help/community support was messages from last year that HSA regulations are constantly changing. NO HELP. and have never been able to get download of financial (1099, ...) to work, always times out. you can't advertise this integration as it DOES NOT WORK
All TurboTax® Offerings Reviews - Page 1497
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
VaughnE from
Used TT for years
I have been an enthusiastic user of TT for years. I appreciate the thoroughness and step by step approach to completing a return. It is reassuring to know that TT does not let you forget something. However, I had a glitch this year right at the end and prior to e-filing. was asked to enter my AGI from TY2020. There was already a number in the box which I assumed was the number brought forward by TT from my previous return. This was not the case and I guess I should have checked it. Additionally, in the last step of e-filing you are prompted to insert a PIN. TT describes this as "a PIN" not THE PIN that you used in previous filings. I was tired and did not spend enough tiime pondering this. I simply entered new numbers for both me and my wife. TT did not catch that they were not the PIN I had previously used. My return was rejected for these reasons. I have corrected the issue but feel a mite burned by the rejection after so many successful submissions over the years.
Date published: 2022-04-14
Rated 5 out of 5 by
Maria Montalvo from
TurboTax is excellent
TurboTax is excellent. It is easy to work with. The only thing I don't feel good with is that every time you open the application it starts doing an update. I don't know why, I believe the first update when you buy it is necessary, but why every time you open it???
Date published: 2022-04-14
Rated 4 out of 5 by
JaxVA from
Works for me!
I’ve been using turbo tax for years. This is the first time I’ve not gotten a refund and I’ve had to pay. But turbo tax walked me thru it.
Date published: 2022-04-14
Rated 5 out of 5 by
DonnaMacL from
Turbo tax great
new tax brackets mean short form only.... easily pointed out by turbo tax
Date published: 2022-04-14
Rated 4 out of 5 by
null from
1st
It's not as hard as I thought, and this was my first time doing my own taxes
Date published: 2022-04-14
Rated 5 out of 5 by
DPK024 from
Very Easy to Use
I have been using Turbo Tax for over ten years now and each year it gets easier and more helpful.
Date published: 2022-04-14
Rated 5 out of 5 by
Nice6699 from
Very good tax declaration platform
Clear process and simple operation,It is a good choice for people to file tax returns. I hope you can file tax returns smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by
TressaBreen from
Excellent
Easy to use, will keep using every year, best experience one can have filing taxes.
Date published: 2022-04-14
Rated 5 out of 5 by
Lilyface89 from
TurboTax is awesome!
Best tax service I've ever used. I will definitely be using in the future.
Date published: 2022-04-14
Rated 3 out of 5 by
tmi_bro from
necessary evil
reported error in TurboTax when copying last years info (created a blank W2 entry with just the HSA info, which showed up when doing final review - it notified that this would result in additional taxes for over paying to HSA account, as if spouse had made additional payment. and attempts to correct HSA worksheet form fail. had to read all forms from beginning to find erroneously created W2. of course the only help/community support was messages from last year that HSA regulations are constantly changing. NO HELP. and have never been able to get download of financial (1099, ...) to work, always times out. you can't advertise this integration as it DOES NOT WORK
All TurboTax® Offerings Reviews - Page 1497
Date published: 2022-04-14