TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Used TT for years I have been an enthusiastic user of TT for years. I appreciate the thoroughness and step by step approach to completing a return. It is reassuring to know that TT does not let you forget something. However, I had a glitch this year right at the end and prior to e-filing. was asked to enter my AGI from TY2020. There was already a number in the box which I assumed was the number brought forward by TT from my previous return. This was not the case and I guess I should have checked it. Additionally, in the last step of e-filing you are prompted to insert a PIN. TT describes this as "a PIN" not THE PIN that you used in previous filings. I was tired and did not spend enough tiime pondering this. I simply entered new numbers for both me and my wife. TT did not catch that they were not the PIN I had previously used. My return was rejected for these reasons. I have corrected the issue but feel a mite burned by the rejection after so many successful submissions over the years.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is excellent TurboTax is excellent. It is easy to work with. The only thing I don't feel good with is that every time you open the application it starts doing an update. I don't know why, I believe the first update when you buy it is necessary, but why every time you open it???
Date published: 2022-04-14
Rated 4 out of 5 by from Works for me! I’ve been using turbo tax for years. This is the first time I’ve not gotten a refund and I’ve had to pay. But turbo tax walked me thru it.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax great new tax brackets mean short form only.... easily pointed out by turbo tax
Date published: 2022-04-14
Rated 4 out of 5 by from 1st It's not as hard as I thought, and this was my first time doing my own taxes
Date published: 2022-04-14
Rated 5 out of 5 by from Very Easy to Use I have been using Turbo Tax for over ten years now and each year it gets easier and more helpful.
Date published: 2022-04-14
Rated 5 out of 5 by from Very good tax declaration platform Clear process and simple operation,It is a good choice for people to file tax returns. I hope you can file tax returns smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by from Excellent Easy to use, will keep using every year, best experience one can have filing taxes.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome! Best tax service I've ever used. I will definitely be using in the future.
Date published: 2022-04-14
Rated 3 out of 5 by from necessary evil reported error in TurboTax when copying last years info (created a blank W2 entry with just the HSA info, which showed up when doing final review - it notified that this would result in additional taxes for over paying to HSA account, as if spouse had made additional payment. and attempts to correct HSA worksheet form fail. had to read all forms from beginning to find erroneously created W2. of course the only help/community support was messages from last year that HSA regulations are constantly changing. NO HELP. and have never been able to get download of financial (1099, ...) to work, always times out. you can't advertise this integration as it DOES NOT WORK
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1497
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Used TT for years I have been an enthusiastic user of TT for years. I appreciate the thoroughness and step by step approach to completing a return. It is reassuring to know that TT does not let you forget something. However, I had a glitch this year right at the end and prior to e-filing. was asked to enter my AGI from TY2020. There was already a number in the box which I assumed was the number brought forward by TT from my previous return. This was not the case and I guess I should have checked it. Additionally, in the last step of e-filing you are prompted to insert a PIN. TT describes this as "a PIN" not THE PIN that you used in previous filings. I was tired and did not spend enough tiime pondering this. I simply entered new numbers for both me and my wife. TT did not catch that they were not the PIN I had previously used. My return was rejected for these reasons. I have corrected the issue but feel a mite burned by the rejection after so many successful submissions over the years.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is excellent TurboTax is excellent. It is easy to work with. The only thing I don't feel good with is that every time you open the application it starts doing an update. I don't know why, I believe the first update when you buy it is necessary, but why every time you open it???
Date published: 2022-04-14
Rated 4 out of 5 by from Works for me! I’ve been using turbo tax for years. This is the first time I’ve not gotten a refund and I’ve had to pay. But turbo tax walked me thru it.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax great new tax brackets mean short form only.... easily pointed out by turbo tax
Date published: 2022-04-14
Rated 4 out of 5 by from 1st It's not as hard as I thought, and this was my first time doing my own taxes
Date published: 2022-04-14
Rated 5 out of 5 by from Very Easy to Use I have been using Turbo Tax for over ten years now and each year it gets easier and more helpful.
Date published: 2022-04-14
Rated 5 out of 5 by from Very good tax declaration platform Clear process and simple operation,It is a good choice for people to file tax returns. I hope you can file tax returns smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by from Excellent Easy to use, will keep using every year, best experience one can have filing taxes.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome! Best tax service I've ever used. I will definitely be using in the future.
Date published: 2022-04-14
Rated 3 out of 5 by from necessary evil reported error in TurboTax when copying last years info (created a blank W2 entry with just the HSA info, which showed up when doing final review - it notified that this would result in additional taxes for over paying to HSA account, as if spouse had made additional payment. and attempts to correct HSA worksheet form fail. had to read all forms from beginning to find erroneously created W2. of course the only help/community support was messages from last year that HSA regulations are constantly changing. NO HELP. and have never been able to get download of financial (1099, ...) to work, always times out. you can't advertise this integration as it DOES NOT WORK
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1497