TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from I could not file without help! Both TurboTax experts were patient, eager to help me, professional.
Date published: 2021-02-18
Rated 3 out of 5 by from Y’all are getting too expensive !!!!!!!!!! Turbo tax goes up every year, almost 300 this year. That’s ridiculous!!!
Date published: 2021-02-18
Rated 5 out of 5 by from Simply Best! Turbo Tax is simply efficient, quick, and helpful for an individual like me who needs a little help with filing taxes.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is easy and efficient! I've been using TurboTax since 2010, and I've never had any issues or incorrect tax forms. Totally worth the $40 deluxe charge. I have no complaints!
Date published: 2021-02-18
Rated 3 out of 5 by from Had Not Updated When I started this year, it was like Turbo Tax had not updated or something. It took me several tries to get my taxes done. And the following day I get an email that says Turbo Tax has been updated please log in and continue. Then it went through with a breeze. At first it kept telling us that my husband was still working for the last 2 companies and would not allow us to file for 2020. I was so upset. And then when trying to use CHAT, that didn't work, it was automated and I was frustrated because I had to upgrade to get a real person. Just wasn't happy. I know it is free, and we are thankful for this, but even some other places have a real person in case of emergencies.
Date published: 2021-02-18
Rated 5 out of 5 by from turbotax makes it easy TurboTax plus answered all my questions. they made it quick and easy from my own computer.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Tax Return Software! I used Turbo Tax Home and Business and everything was easy. Step by step questions to help you go through your taxes. There were questions I didn't even think about to help me pay less in taxes..
Date published: 2021-02-18
Rated 3 out of 5 by from expensive It works nicely and smoothly. But I have noticed the amount keeps rising to have this complete by turbo tax.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy and Fast This is my 8th year using turbo tax. And will say Im always impressed how they keep getting better and better with time....My taxes were done quick, fast and has saved us hundreds of dollars compared to going to a tax service provider. For a quick return that is secure this is only way to go!
Date published: 2021-02-18
Rated 5 out of 5 by from very good very easy to use made filling out taxes easy and fast
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14942
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I could not file without help! Both TurboTax experts were patient, eager to help me, professional.
Date published: 2021-02-18
Rated 3 out of 5 by from Y’all are getting too expensive !!!!!!!!!! Turbo tax goes up every year, almost 300 this year. That’s ridiculous!!!
Date published: 2021-02-18
Rated 5 out of 5 by from Simply Best! Turbo Tax is simply efficient, quick, and helpful for an individual like me who needs a little help with filing taxes.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is easy and efficient! I've been using TurboTax since 2010, and I've never had any issues or incorrect tax forms. Totally worth the $40 deluxe charge. I have no complaints!
Date published: 2021-02-18
Rated 3 out of 5 by from Had Not Updated When I started this year, it was like Turbo Tax had not updated or something. It took me several tries to get my taxes done. And the following day I get an email that says Turbo Tax has been updated please log in and continue. Then it went through with a breeze. At first it kept telling us that my husband was still working for the last 2 companies and would not allow us to file for 2020. I was so upset. And then when trying to use CHAT, that didn't work, it was automated and I was frustrated because I had to upgrade to get a real person. Just wasn't happy. I know it is free, and we are thankful for this, but even some other places have a real person in case of emergencies.
Date published: 2021-02-18
Rated 5 out of 5 by from turbotax makes it easy TurboTax plus answered all my questions. they made it quick and easy from my own computer.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Tax Return Software! I used Turbo Tax Home and Business and everything was easy. Step by step questions to help you go through your taxes. There were questions I didn't even think about to help me pay less in taxes..
Date published: 2021-02-18
Rated 3 out of 5 by from expensive It works nicely and smoothly. But I have noticed the amount keeps rising to have this complete by turbo tax.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy and Fast This is my 8th year using turbo tax. And will say Im always impressed how they keep getting better and better with time....My taxes were done quick, fast and has saved us hundreds of dollars compared to going to a tax service provider. For a quick return that is secure this is only way to go!
Date published: 2021-02-18
Rated 5 out of 5 by from very good very easy to use made filling out taxes easy and fast
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14942