TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great great as always. wonderful experience!!!!!!!!!!!!!!!
Date published: 2021-02-13
Rated 5 out of 5 by from Turbotax Process was easy to follow and fill in the blanks. Will definitely continue to use in the future.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is the best!! Easy to use and awesome!! The website is easy to use and in all the years I've used it have not had any issues.
Date published: 2021-02-13
Rated 5 out of 5 by from My go to every time!! I always have a great experience with Turbo Tax!!Thanks
Date published: 2021-02-13
Rated 5 out of 5 by from E-Filing on your own? This is the way, super easy Excellent app. Will use every year for filing. Thank you turbo tax
Date published: 2021-02-13
Rated 3 out of 5 by from Worked but little help from Support We had some questions and called support. They called back quickly but were able to solve only one of our two problems. I had to do my own research at the IRS to finally find the answer. Also, too many "add this service" links at the beginning that make moving through the pages easily . Overall, it was OK.
Date published: 2021-02-13
Rated 5 out of 5 by from excellent product It simple and easy to use got through it without a problem
Date published: 2021-02-13
Rated 1 out of 5 by from Have to pay twice I have used Turbo Tax for the past four years. This is the last year they will receive my business. They have consistently increased the price throughout the last four years. Every time you turn the page they are encouraging you to upgrade, upgrade, upgrade. It is literally to the point that you could take your taxes to a tax professional to complete them. If an issue arises, then you can bank on having to pay for everything once again. I had to pay for all of my taxes twice this year. The issue that caused my taxes to not go through to the IRS was imported information from Turbo Tax. I should have doubled checked the information I guess. I will not have to worry with it ever again. I will gladly take my business to another online platform or individual. Wish I could rate them a zero after this.
Date published: 2021-02-13
Rated 2 out of 5 by from Price Hike makes it not a good value My husband and I have used TurboTax for the past several years and the main complaint I have is that I have ALWAYS had to enter my W-2 information manually! Combine that with the price hike over last year's rate and your product is not the value it used to be.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes doing taxes easier. I liked that I could just take a picture of my w2 it made everything easier.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14939
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great great as always. wonderful experience!!!!!!!!!!!!!!!
Date published: 2021-02-13
Rated 5 out of 5 by from Turbotax Process was easy to follow and fill in the blanks. Will definitely continue to use in the future.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is the best!! Easy to use and awesome!! The website is easy to use and in all the years I've used it have not had any issues.
Date published: 2021-02-13
Rated 5 out of 5 by from My go to every time!! I always have a great experience with Turbo Tax!!Thanks
Date published: 2021-02-13
Rated 5 out of 5 by from E-Filing on your own? This is the way, super easy Excellent app. Will use every year for filing. Thank you turbo tax
Date published: 2021-02-13
Rated 3 out of 5 by from Worked but little help from Support We had some questions and called support. They called back quickly but were able to solve only one of our two problems. I had to do my own research at the IRS to finally find the answer. Also, too many "add this service" links at the beginning that make moving through the pages easily . Overall, it was OK.
Date published: 2021-02-13
Rated 5 out of 5 by from excellent product It simple and easy to use got through it without a problem
Date published: 2021-02-13
Rated 1 out of 5 by from Have to pay twice I have used Turbo Tax for the past four years. This is the last year they will receive my business. They have consistently increased the price throughout the last four years. Every time you turn the page they are encouraging you to upgrade, upgrade, upgrade. It is literally to the point that you could take your taxes to a tax professional to complete them. If an issue arises, then you can bank on having to pay for everything once again. I had to pay for all of my taxes twice this year. The issue that caused my taxes to not go through to the IRS was imported information from Turbo Tax. I should have doubled checked the information I guess. I will not have to worry with it ever again. I will gladly take my business to another online platform or individual. Wish I could rate them a zero after this.
Date published: 2021-02-13
Rated 2 out of 5 by from Price Hike makes it not a good value My husband and I have used TurboTax for the past several years and the main complaint I have is that I have ALWAYS had to enter my W-2 information manually! Combine that with the price hike over last year's rate and your product is not the value it used to be.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes doing taxes easier. I liked that I could just take a picture of my w2 it made everything easier.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14939