TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
kdla from
great
great as always. wonderful experience!!!!!!!!!!!!!!!
Date published: 2021-02-13
Rated 5 out of 5 by
Fatzman from
Turbotax
Process was easy to follow and fill in the blanks. Will definitely continue to use in the future.
Date published: 2021-02-13
Rated 5 out of 5 by
DMF1042 from
TurboTax is the best!! Easy to use and awesome!!
The website is easy to use and in all the years I've used it have not had any issues.
Date published: 2021-02-13
Rated 5 out of 5 by
She54 from
My go to every time!!
I always have a great experience with Turbo Tax!!Thanks
Date published: 2021-02-13
Rated 5 out of 5 by
Dannygirl79 from
E-Filing on your own? This is the way, super easy
Excellent app. Will use every year for filing. Thank you turbo tax
Date published: 2021-02-13
Rated 3 out of 5 by
BaxtertheC from
Worked but little help from Support
We had some questions and called support. They called back quickly but were able to solve only one of our two problems. I had to do my own research at the IRS to finally find the answer. Also, too many "add this service" links at the beginning that make moving through the pages easily . Overall, it was OK.
Date published: 2021-02-13
Rated 5 out of 5 by
spankysel from
excellent product
It simple and easy to use got through it without a problem
Date published: 2021-02-13
Rated 1 out of 5 by
AustiW from
Have to pay twice
I have used Turbo Tax for the past four years. This is the last year they will receive my business. They have consistently increased the price throughout the last four years. Every time you turn the page they are encouraging you to upgrade, upgrade, upgrade. It is literally to the point that you could take your taxes to a tax professional to complete them. If an issue arises, then you can bank on having to pay for everything once again. I had to pay for all of my taxes twice this year. The issue that caused my taxes to not go through to the IRS was imported information from Turbo Tax. I should have doubled checked the information I guess. I will not have to worry with it ever again. I will gladly take my business to another online platform or individual. Wish I could rate them a zero after this.
Date published: 2021-02-13
Rated 2 out of 5 by
bharvell825 from
Price Hike makes it not a good value
My husband and I have used TurboTax for the past several years and the main complaint I have is that I have ALWAYS had to enter my W-2 information manually! Combine that with the price hike over last year's rate and your product is not the value it used to be.
Date published: 2021-02-13
Rated 5 out of 5 by
LeeleeD from
Turbo Tax is great
Turbo Tax makes doing taxes easier. I liked that I could just take a picture of my w2 it made everything easier.
All TurboTax® Offerings Reviews - Page 14939
Date published: 2021-02-13
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
kdla from
great
great as always. wonderful experience!!!!!!!!!!!!!!!
Date published: 2021-02-13
Rated 5 out of 5 by
Fatzman from
Turbotax
Process was easy to follow and fill in the blanks. Will definitely continue to use in the future.
Date published: 2021-02-13
Rated 5 out of 5 by
DMF1042 from
TurboTax is the best!! Easy to use and awesome!!
The website is easy to use and in all the years I've used it have not had any issues.
Date published: 2021-02-13
Rated 5 out of 5 by
She54 from
My go to every time!!
I always have a great experience with Turbo Tax!!Thanks
Date published: 2021-02-13
Rated 5 out of 5 by
Dannygirl79 from
E-Filing on your own? This is the way, super easy
Excellent app. Will use every year for filing. Thank you turbo tax
Date published: 2021-02-13
Rated 3 out of 5 by
BaxtertheC from
Worked but little help from Support
We had some questions and called support. They called back quickly but were able to solve only one of our two problems. I had to do my own research at the IRS to finally find the answer. Also, too many "add this service" links at the beginning that make moving through the pages easily . Overall, it was OK.
Date published: 2021-02-13
Rated 5 out of 5 by
spankysel from
excellent product
It simple and easy to use got through it without a problem
Date published: 2021-02-13
Rated 1 out of 5 by
AustiW from
Have to pay twice
I have used Turbo Tax for the past four years. This is the last year they will receive my business. They have consistently increased the price throughout the last four years. Every time you turn the page they are encouraging you to upgrade, upgrade, upgrade. It is literally to the point that you could take your taxes to a tax professional to complete them. If an issue arises, then you can bank on having to pay for everything once again. I had to pay for all of my taxes twice this year. The issue that caused my taxes to not go through to the IRS was imported information from Turbo Tax. I should have doubled checked the information I guess. I will not have to worry with it ever again. I will gladly take my business to another online platform or individual. Wish I could rate them a zero after this.
Date published: 2021-02-13
Rated 2 out of 5 by
bharvell825 from
Price Hike makes it not a good value
My husband and I have used TurboTax for the past several years and the main complaint I have is that I have ALWAYS had to enter my W-2 information manually! Combine that with the price hike over last year's rate and your product is not the value it used to be.
Date published: 2021-02-13
Rated 5 out of 5 by
LeeleeD from
Turbo Tax is great
Turbo Tax makes doing taxes easier. I liked that I could just take a picture of my w2 it made everything easier.
All TurboTax® Offerings Reviews - Page 14939
Date published: 2021-02-13