TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is number 1 They help all the way. Great job to ur company.thanks
Date published: 2021-02-18
Rated 4 out of 5 by from Used to be easier I've been using Turbo Tax for years and this year I felt like there were too many times where they made you feel like you couldnt go forward without talking to an expert or getting help and setting up an appointment. There were more things you had to "fix" unnecessarily than in prior years. I"ll still use it but less pressure to pay more would be nice.
Date published: 2021-02-18
Rated 4 out of 5 by from Didnt get to print copy of my returns i didnt get to print a copy of my federal and state returns.....Grrrrrr
Date published: 2021-02-18
Rated 5 out of 5 by from Love using TurboTax We have been using TurboTax for many years. I like how you can revisit last years information and just update it for the current year.
Date published: 2021-02-18
Rated 2 out of 5 by from Always ends up charging me Turbo tax is very easy to use but no matter what I always end up getting charged for their "free" services. So it's a lie, it's not free.
Date published: 2021-02-18
Rated 5 out of 5 by from SILKY Smooth as silk as always! I like the suggestions regarding information to explain away questions. NOTE: towards end of session, digital print of tax forms deteriorated.
Date published: 2021-02-18
Rated 5 out of 5 by from I like Turbo Tax I have never had any problems by using Turbo Tax. I am retired - Approx 33 years.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax Another EASY Filing Year!! Turbotax gets more and more user friendly with each passing year. Handling the changes with the insurance, stimulus checks, income everything crosses over easily. Love the free pop up explanations and guidance. Been a loyal customer for years and will continue to use Turbotax.
Date published: 2021-02-18
Rated 3 out of 5 by from Keeps getting worse every year I've had great experience with Turbotax in previous years, however every year the quality of service, the customer care and the ease of filling out keeps getting worse.
Date published: 2021-02-18
Rated 5 out of 5 by from THANK U TURBOTAX YOU GUYS ARE LIFE SAVIORS At first I had some struggles but one of your TurboTax experts made it real clear for me and I couldn’t do anything but thank them for their help and dedication to help us tax filers!!!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14931
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is number 1 They help all the way. Great job to ur company.thanks
Date published: 2021-02-18
Rated 4 out of 5 by from Used to be easier I've been using Turbo Tax for years and this year I felt like there were too many times where they made you feel like you couldnt go forward without talking to an expert or getting help and setting up an appointment. There were more things you had to "fix" unnecessarily than in prior years. I"ll still use it but less pressure to pay more would be nice.
Date published: 2021-02-18
Rated 4 out of 5 by from Didnt get to print copy of my returns i didnt get to print a copy of my federal and state returns.....Grrrrrr
Date published: 2021-02-18
Rated 5 out of 5 by from Love using TurboTax We have been using TurboTax for many years. I like how you can revisit last years information and just update it for the current year.
Date published: 2021-02-18
Rated 2 out of 5 by from Always ends up charging me Turbo tax is very easy to use but no matter what I always end up getting charged for their "free" services. So it's a lie, it's not free.
Date published: 2021-02-18
Rated 5 out of 5 by from SILKY Smooth as silk as always! I like the suggestions regarding information to explain away questions. NOTE: towards end of session, digital print of tax forms deteriorated.
Date published: 2021-02-18
Rated 5 out of 5 by from I like Turbo Tax I have never had any problems by using Turbo Tax. I am retired - Approx 33 years.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax Another EASY Filing Year!! Turbotax gets more and more user friendly with each passing year. Handling the changes with the insurance, stimulus checks, income everything crosses over easily. Love the free pop up explanations and guidance. Been a loyal customer for years and will continue to use Turbotax.
Date published: 2021-02-18
Rated 3 out of 5 by from Keeps getting worse every year I've had great experience with Turbotax in previous years, however every year the quality of service, the customer care and the ease of filling out keeps getting worse.
Date published: 2021-02-18
Rated 5 out of 5 by from THANK U TURBOTAX YOU GUYS ARE LIFE SAVIORS At first I had some struggles but one of your TurboTax experts made it real clear for me and I couldn’t do anything but thank them for their help and dedication to help us tax filers!!!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14931