TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is extremely helpful. The live experts really helped. They took 2 hours with me to review everything and make sure it was correct.
Date published: 2021-02-18
Rated 5 out of 5 by from Quick, Easy, Free Turbo Tax takes the guess work out of everything. It's always been quick and easy to do my taxes. I did come into it this year worried with new hurdles. TurboTax had it all covered and eliminated my stress.
Date published: 2021-02-18
Rated 3 out of 5 by from Very disappointing Im using self employed Turbo tax, could not find where to send out 1099-MISC. Called and Asked where do I send out the 1099 -MISC, The Agent told me I had to buy the business Tax return, finally another Agent return to the line after a wait and showed me how. Then gave me the wrong information on the 1099 MISC, I should have sent out 1099-NEC IRS said they are the same and will go through. Tried to go back into sending out 1099 forms it would not let me, called in again for help to get into the 1099-NEC, once again the Agent said I could not I had to buy the business turbotax. After I explained to her, she finally found another Agent who walked me through a different way to get back into sending out 1099s. For Self employment you need to have a link in the left columns stating 1099s, would be a lot easier,
Date published: 2021-02-18
Rated 5 out of 5 by from fast the agent was helpful knowledgeable and friendly and patient with me
Date published: 2021-02-18
Rated 2 out of 5 by from Extremely displeased with the extensive fees! The product is a tremendous resource. I am greatly pleased with the ease of usage. However, I am quite upset at the amount of fees associated with using a direct deposit, and that for some customers a paper check option is not available.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is very easy to use! My experience with Turbo Tax was great. Great product easy features.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax was user friendly Thanks to your support tech staff . Tanaia and Dustin were patient in talking me through each step of tech issues with my e-mail tax form. They were both professional and pleasant. I was treat as a person instead of a number.
Date published: 2021-02-18
Rated 5 out of 5 by from Mind Blown Hello, First timer here and I'm just Blown away at how convenient this truly is. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Worth It Great online service, have been using TurboTax for the past 5 years.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome help Well done. Spent time and figured out my problem!!.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14927
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is extremely helpful. The live experts really helped. They took 2 hours with me to review everything and make sure it was correct.
Date published: 2021-02-18
Rated 5 out of 5 by from Quick, Easy, Free Turbo Tax takes the guess work out of everything. It's always been quick and easy to do my taxes. I did come into it this year worried with new hurdles. TurboTax had it all covered and eliminated my stress.
Date published: 2021-02-18
Rated 3 out of 5 by from Very disappointing Im using self employed Turbo tax, could not find where to send out 1099-MISC. Called and Asked where do I send out the 1099 -MISC, The Agent told me I had to buy the business Tax return, finally another Agent return to the line after a wait and showed me how. Then gave me the wrong information on the 1099 MISC, I should have sent out 1099-NEC IRS said they are the same and will go through. Tried to go back into sending out 1099 forms it would not let me, called in again for help to get into the 1099-NEC, once again the Agent said I could not I had to buy the business turbotax. After I explained to her, she finally found another Agent who walked me through a different way to get back into sending out 1099s. For Self employment you need to have a link in the left columns stating 1099s, would be a lot easier,
Date published: 2021-02-18
Rated 5 out of 5 by from fast the agent was helpful knowledgeable and friendly and patient with me
Date published: 2021-02-18
Rated 2 out of 5 by from Extremely displeased with the extensive fees! The product is a tremendous resource. I am greatly pleased with the ease of usage. However, I am quite upset at the amount of fees associated with using a direct deposit, and that for some customers a paper check option is not available.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is very easy to use! My experience with Turbo Tax was great. Great product easy features.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax was user friendly Thanks to your support tech staff . Tanaia and Dustin were patient in talking me through each step of tech issues with my e-mail tax form. They were both professional and pleasant. I was treat as a person instead of a number.
Date published: 2021-02-18
Rated 5 out of 5 by from Mind Blown Hello, First timer here and I'm just Blown away at how convenient this truly is. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Worth It Great online service, have been using TurboTax for the past 5 years.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome help Well done. Spent time and figured out my problem!!.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14927