TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Assistance with filing The expert we spoke to, Craig, was extremely helpful.
Date published: 2023-02-11
Rated 5 out of 5 by from Awesome I love it, it was awesome and to the point and the snap a picture was amazing
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is great! My Turbo Tax experience was great. My agent was patient and answered all of my questions.
Date published: 2023-02-11
Rated 5 out of 5 by from love turbo tax been using turbotax for 7 years now and every year filing becomes quicker and easier
Date published: 2023-02-11
Rated 5 out of 5 by from Love Turbo tax Very easy to use. The best tech software. I have used it for over 10 years.
Date published: 2023-02-11
Rated 2 out of 5 by from Was going great till the end This is my third year using turbo tax and I usually don't have a problem. This time everything was going as it should until I got to the end to sign and e-file then got charged a little over $100. I used the deluxe version which was $39 then there's the additional $39 for state filing but what confused me is I chose to deduct the charge from my federal refund and it charged me an additional $39 for choosing that option I'm so confused
Date published: 2023-02-11
Rated 5 out of 5 by from Every Year Turbo Tax Helps Every single year we have turned to turbo tax to help with filling our taxes and every year its, quick easy, and we are able to submit with no problems.
Date published: 2023-02-11
Rated 1 out of 5 by from Hidden Fees I understand that the company has to make money, but I also didn't need all the processing fees associated with this. I barely get much back from filing and to have a sum of 117 dollars by the end of it all--which is NOT optional--is frustrating. This is the LAST year I'll be using TurboTax. It used to be affordable and easy to use. But if I have to do a bit more to save more money, then I will. Very unfortunate. Also, the services that I paid for last year I didn't even NEED--so to have to pay for service is crazy to me.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbotax makes tax season easy! Seamless, easy experience that has eliminated the stress of tax season.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is the most affordable to working class Prompts you to determine what deductions are available and which are best for your financial situation. Makes more sense to do taxes at home yourself and the least expensive method.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14926
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Assistance with filing The expert we spoke to, Craig, was extremely helpful.
Date published: 2023-02-11
Rated 5 out of 5 by from Awesome I love it, it was awesome and to the point and the snap a picture was amazing
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is great! My Turbo Tax experience was great. My agent was patient and answered all of my questions.
Date published: 2023-02-11
Rated 5 out of 5 by from love turbo tax been using turbotax for 7 years now and every year filing becomes quicker and easier
Date published: 2023-02-11
Rated 5 out of 5 by from Love Turbo tax Very easy to use. The best tech software. I have used it for over 10 years.
Date published: 2023-02-11
Rated 2 out of 5 by from Was going great till the end This is my third year using turbo tax and I usually don't have a problem. This time everything was going as it should until I got to the end to sign and e-file then got charged a little over $100. I used the deluxe version which was $39 then there's the additional $39 for state filing but what confused me is I chose to deduct the charge from my federal refund and it charged me an additional $39 for choosing that option I'm so confused
Date published: 2023-02-11
Rated 5 out of 5 by from Every Year Turbo Tax Helps Every single year we have turned to turbo tax to help with filling our taxes and every year its, quick easy, and we are able to submit with no problems.
Date published: 2023-02-11
Rated 1 out of 5 by from Hidden Fees I understand that the company has to make money, but I also didn't need all the processing fees associated with this. I barely get much back from filing and to have a sum of 117 dollars by the end of it all--which is NOT optional--is frustrating. This is the LAST year I'll be using TurboTax. It used to be affordable and easy to use. But if I have to do a bit more to save more money, then I will. Very unfortunate. Also, the services that I paid for last year I didn't even NEED--so to have to pay for service is crazy to me.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbotax makes tax season easy! Seamless, easy experience that has eliminated the stress of tax season.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is the most affordable to working class Prompts you to determine what deductions are available and which are best for your financial situation. Makes more sense to do taxes at home yourself and the least expensive method.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14926