TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from EASY peasy have a simple return and a simple result and quick exit
Date published: 2021-02-18
Rated 4 out of 5 by from Couldn't have finished it without live chat! In some fields where there should have been question mark helpers to click on, Aiesha from Live Chat helped me understand and proceed from a stuck point. She was patient and not only polite but adaptive to my typing style (acronyms like ty and simple responding back.)
Date published: 2021-02-18
Rated 5 out of 5 by from Super simple, always the best site to use! I’ve only been filing my taxes for a couple of years now but each and every time I use TurboTax it’s always super simple, straight forward and easy to use.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax Has Some Fixing Up to Do On the whole very smooth. Two Issues. 1. Interest Income - After entering the name of payer "Michigan Educational Credit Union" I got the message "found Michigan Educational Credit Union "47" times when in fact that there were none - the program only found "Credit Union" 47 times. This should be corrected. #2. On extracting (downloading) information from National Financial Services LLC I was asked what amount of the downloaded amount was RMD and to my thinking that information should have been part of the download.
Date published: 2021-02-18
Rated 4 out of 5 by from Easy and awesome Easy to use. Great overall. One shortcoming of this year's return is that there's always an error in importing 1099-B from Robinhood... so I have to type manually.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome Very awesome and great to work with so if you use turbo tax is affordable.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use Always simple to use and can do it myself since I don’t have any extra forms to file. But if something got messed up I’m blaming them haha
Date published: 2021-02-18
Rated 5 out of 5 by from Great!! was very worried about using turbo tax but it was simple. 5 years and counting now.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is great! Helped with everything, it was easy and fast!.....
Date published: 2021-02-18
Rated 5 out of 5 by from It is easy to use and has good examples to help. I didn't think I could do it by myself , but with this easy to use program, I did.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14925
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from EASY peasy have a simple return and a simple result and quick exit
Date published: 2021-02-18
Rated 4 out of 5 by from Couldn't have finished it without live chat! In some fields where there should have been question mark helpers to click on, Aiesha from Live Chat helped me understand and proceed from a stuck point. She was patient and not only polite but adaptive to my typing style (acronyms like ty and simple responding back.)
Date published: 2021-02-18
Rated 5 out of 5 by from Super simple, always the best site to use! I’ve only been filing my taxes for a couple of years now but each and every time I use TurboTax it’s always super simple, straight forward and easy to use.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax Has Some Fixing Up to Do On the whole very smooth. Two Issues. 1. Interest Income - After entering the name of payer "Michigan Educational Credit Union" I got the message "found Michigan Educational Credit Union "47" times when in fact that there were none - the program only found "Credit Union" 47 times. This should be corrected. #2. On extracting (downloading) information from National Financial Services LLC I was asked what amount of the downloaded amount was RMD and to my thinking that information should have been part of the download.
Date published: 2021-02-18
Rated 4 out of 5 by from Easy and awesome Easy to use. Great overall. One shortcoming of this year's return is that there's always an error in importing 1099-B from Robinhood... so I have to type manually.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome Very awesome and great to work with so if you use turbo tax is affordable.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use Always simple to use and can do it myself since I don’t have any extra forms to file. But if something got messed up I’m blaming them haha
Date published: 2021-02-18
Rated 5 out of 5 by from Great!! was very worried about using turbo tax but it was simple. 5 years and counting now.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is great! Helped with everything, it was easy and fast!.....
Date published: 2021-02-18
Rated 5 out of 5 by from It is easy to use and has good examples to help. I didn't think I could do it by myself , but with this easy to use program, I did.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14925