TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281566 reviews)
Star ratings are from 2020
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Rated 4 out of 5 by from Didnt get to print copy of my returns i didnt get to print a copy of my federal and state returns.....Grrrrrr
Date published: 2021-02-18
Rated 5 out of 5 by from Love using TurboTax We have been using TurboTax for many years. I like how you can revisit last years information and just update it for the current year.
Date published: 2021-02-18
Rated 2 out of 5 by from Always ends up charging me Turbo tax is very easy to use but no matter what I always end up getting charged for their "free" services. So it's a lie, it's not free.
Date published: 2021-02-18
Rated 5 out of 5 by from SILKY Smooth as silk as always! I like the suggestions regarding information to explain away questions. NOTE: towards end of session, digital print of tax forms deteriorated.
Date published: 2021-02-18
Rated 5 out of 5 by from I like Turbo Tax I have never had any problems by using Turbo Tax. I am retired - Approx 33 years.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax Another EASY Filing Year!! Turbotax gets more and more user friendly with each passing year. Handling the changes with the insurance, stimulus checks, income everything crosses over easily. Love the free pop up explanations and guidance. Been a loyal customer for years and will continue to use Turbotax.
Date published: 2021-02-18
Rated 3 out of 5 by from Keeps getting worse every year I've had great experience with Turbotax in previous years, however every year the quality of service, the customer care and the ease of filling out keeps getting worse.
Date published: 2021-02-18
Rated 5 out of 5 by from THANK U TURBOTAX YOU GUYS ARE LIFE SAVIORS At first I had some struggles but one of your TurboTax experts made it real clear for me and I couldn’t do anything but thank them for their help and dedication to help us tax filers!!!
Date published: 2021-02-18
Rated 3 out of 5 by from I just want to see what I can fix This year was a little more difficult. I had to reenter forms already entered.
Date published: 2021-02-18
Rated 5 out of 5 by from fast and easy! Turbo Tax makes it so easy to file your taxes! If you have questions on any section, it has FAQ's for everything!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14923
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Didnt get to print copy of my returns i didnt get to print a copy of my federal and state returns.....Grrrrrr
Date published: 2021-02-18
Rated 5 out of 5 by from Love using TurboTax We have been using TurboTax for many years. I like how you can revisit last years information and just update it for the current year.
Date published: 2021-02-18
Rated 2 out of 5 by from Always ends up charging me Turbo tax is very easy to use but no matter what I always end up getting charged for their "free" services. So it's a lie, it's not free.
Date published: 2021-02-18
Rated 5 out of 5 by from SILKY Smooth as silk as always! I like the suggestions regarding information to explain away questions. NOTE: towards end of session, digital print of tax forms deteriorated.
Date published: 2021-02-18
Rated 5 out of 5 by from I like Turbo Tax I have never had any problems by using Turbo Tax. I am retired - Approx 33 years.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax Another EASY Filing Year!! Turbotax gets more and more user friendly with each passing year. Handling the changes with the insurance, stimulus checks, income everything crosses over easily. Love the free pop up explanations and guidance. Been a loyal customer for years and will continue to use Turbotax.
Date published: 2021-02-18
Rated 3 out of 5 by from Keeps getting worse every year I've had great experience with Turbotax in previous years, however every year the quality of service, the customer care and the ease of filling out keeps getting worse.
Date published: 2021-02-18
Rated 5 out of 5 by from THANK U TURBOTAX YOU GUYS ARE LIFE SAVIORS At first I had some struggles but one of your TurboTax experts made it real clear for me and I couldn’t do anything but thank them for their help and dedication to help us tax filers!!!
Date published: 2021-02-18
Rated 3 out of 5 by from I just want to see what I can fix This year was a little more difficult. I had to reenter forms already entered.
Date published: 2021-02-18
Rated 5 out of 5 by from fast and easy! Turbo Tax makes it so easy to file your taxes! If you have questions on any section, it has FAQ's for everything!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14923