TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax Easy to use. Would like taxable amounts to show on screen.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome and easy. I've been using Turbo Tax to file my federal tax for several years now (greater than 10 years) and never had an issue. I recommend Turbo Tax to any and everyone to use. You do it yourself and if you need help it's readily available. Trust the best person in the world to complete your taxes accurately, YOU.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is great! easy to use and very helpful...good job...will use next year
Date published: 2021-02-12
Rated 5 out of 5 by from Very detailed program Turbo tax is very user friendly! It was so easy to use anyone can do it, even with the most complicated year.
Date published: 2021-02-12
Rated 5 out of 5 by from Great Tool! Easy to navigate and overall great product. Been using for 10+ years.
Date published: 2021-02-12
Rated 3 out of 5 by from Improved but still room to go TurboTax has came a long way over the years, but it is still buggy and has issues to be addressed. The good: Their customer service is great. They have plenty of information to help you out that is highly accessible, now including speaking to a tax expert. They also have helpful tools available. The bad: Bugs and other issues. For instance, if I click to print one of the many required agreements, those should pop up on a new tab, not re-direct me. Instead, I am redirected and then have to “next” my way back to where I was working. That’s annoying. I also got mostly done just to find out that it didn’t save my decision to not defer my self-employment taxes due to covid. I figured out how to go back, but it kept not saving my decision. I had to reach out to a live person for help. She was stumped for about 10 minutes herself before directing me into where that particular form was and having me delete the form. The cost is also crazy. I am filing this online by myself and I’m nearly paying what I paid last year to file in-person with H&R Block. Yikes...
Date published: 2021-02-12
Rated 2 out of 5 by from Pricing is misleading Because I had an HSA, I had to pay to upgrade to the deluxe version. All the way through the process, Turbo Tax disclosed a $40 fee. But, after completing all steps, it was actually $40 PER form - so $80. Pretty shady, but by that time I had already done so much work.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome It is easy to use and tax experts are very helpful
Date published: 2021-02-12
Rated 4 out of 5 by from Great product Helpful, concise and worth price over accountants.
Date published: 2021-02-12
Rated 5 out of 5 by from Love this software I have used TURBOTAX for the past 10 years. Easy to use. Completely satisfied with it.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14921
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax Easy to use. Would like taxable amounts to show on screen.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome and easy. I've been using Turbo Tax to file my federal tax for several years now (greater than 10 years) and never had an issue. I recommend Turbo Tax to any and everyone to use. You do it yourself and if you need help it's readily available. Trust the best person in the world to complete your taxes accurately, YOU.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is great! easy to use and very helpful...good job...will use next year
Date published: 2021-02-12
Rated 5 out of 5 by from Very detailed program Turbo tax is very user friendly! It was so easy to use anyone can do it, even with the most complicated year.
Date published: 2021-02-12
Rated 5 out of 5 by from Great Tool! Easy to navigate and overall great product. Been using for 10+ years.
Date published: 2021-02-12
Rated 3 out of 5 by from Improved but still room to go TurboTax has came a long way over the years, but it is still buggy and has issues to be addressed. The good: Their customer service is great. They have plenty of information to help you out that is highly accessible, now including speaking to a tax expert. They also have helpful tools available. The bad: Bugs and other issues. For instance, if I click to print one of the many required agreements, those should pop up on a new tab, not re-direct me. Instead, I am redirected and then have to “next” my way back to where I was working. That’s annoying. I also got mostly done just to find out that it didn’t save my decision to not defer my self-employment taxes due to covid. I figured out how to go back, but it kept not saving my decision. I had to reach out to a live person for help. She was stumped for about 10 minutes herself before directing me into where that particular form was and having me delete the form. The cost is also crazy. I am filing this online by myself and I’m nearly paying what I paid last year to file in-person with H&R Block. Yikes...
Date published: 2021-02-12
Rated 2 out of 5 by from Pricing is misleading Because I had an HSA, I had to pay to upgrade to the deluxe version. All the way through the process, Turbo Tax disclosed a $40 fee. But, after completing all steps, it was actually $40 PER form - so $80. Pretty shady, but by that time I had already done so much work.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome It is easy to use and tax experts are very helpful
Date published: 2021-02-12
Rated 4 out of 5 by from Great product Helpful, concise and worth price over accountants.
Date published: 2021-02-12
Rated 5 out of 5 by from Love this software I have used TURBOTAX for the past 10 years. Easy to use. Completely satisfied with it.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14921