TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Fast and Easy! No problems filing my return. Entry was fast and easy.
Date published: 2021-02-12
Rated 5 out of 5 by from Fast and Quick My experience with Turbo Tax was simple and quick 1040a no extras. User of 3 years.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome Customer Support Alexis received my call. Patiently listened to my problem, reproduced the problem, checked resources on her end and carefully guided me to a successful submission. She was very clam, composed and didn't rush me through the complex steps. God Bless her, she is hands down the best employee!!! There are many free tax prep software/sites but compassionate customer support is what makes Turbotax the best!! Keep it up!!
Date published: 2021-02-12
Rated 5 out of 5 by from Really Easy If You Go Slow & Ready Everything I have a tendency to rush and not read slowly and thoroughly. If a person goes slowly and methodically, it is a breeze! The hardest part for me was not keeping so many receipts for car service (gasoline, oil changes, general service) and having to track it all down. I keep separate files for everything during the year (like medical and out of pocket expenses for my side job) so that makes entry easy. Since I do a lot of public speaking and all of my engagements were cancelled after March, I lost a lot of jobs because of COVID.
Date published: 2021-02-12
Rated 5 out of 5 by from A return instead of a payment!! She was amazing!!! I’m so happy with the CPA I worked with!
Date published: 2021-02-12
Rated 5 out of 5 by from awesome great experience for a first time filer very informational
Date published: 2021-02-12
Rated 5 out of 5 by from THE BEST WAY TO FILE My family has used Turbo Tax to file for years now, and it is the best way to file everytime. Quick service, everything you need, and easily answered questions with the right solutions for your situation. Everytime!
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo is AWESOME! Turbo is simply the best, they have all you need and more without the headache. They really do care about their customers. Thanks Turbo for all you do!
Date published: 2021-02-12
Rated 2 out of 5 by from Very disappointed For $130 paying the max I would have expected that this tax software would have made sure it sent all the up-to-date right forms the first time around so I'm hoping that you get it right the second time around if not then I'll be going elsewhere to do my taxes
Date published: 2021-02-12
Rated 5 out of 5 by from Fast and Easy!! Always super easy to file on my own and I have the option right there if I need help.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14914
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast and Easy! No problems filing my return. Entry was fast and easy.
Date published: 2021-02-12
Rated 5 out of 5 by from Fast and Quick My experience with Turbo Tax was simple and quick 1040a no extras. User of 3 years.
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome Customer Support Alexis received my call. Patiently listened to my problem, reproduced the problem, checked resources on her end and carefully guided me to a successful submission. She was very clam, composed and didn't rush me through the complex steps. God Bless her, she is hands down the best employee!!! There are many free tax prep software/sites but compassionate customer support is what makes Turbotax the best!! Keep it up!!
Date published: 2021-02-12
Rated 5 out of 5 by from Really Easy If You Go Slow & Ready Everything I have a tendency to rush and not read slowly and thoroughly. If a person goes slowly and methodically, it is a breeze! The hardest part for me was not keeping so many receipts for car service (gasoline, oil changes, general service) and having to track it all down. I keep separate files for everything during the year (like medical and out of pocket expenses for my side job) so that makes entry easy. Since I do a lot of public speaking and all of my engagements were cancelled after March, I lost a lot of jobs because of COVID.
Date published: 2021-02-12
Rated 5 out of 5 by from A return instead of a payment!! She was amazing!!! I’m so happy with the CPA I worked with!
Date published: 2021-02-12
Rated 5 out of 5 by from awesome great experience for a first time filer very informational
Date published: 2021-02-12
Rated 5 out of 5 by from THE BEST WAY TO FILE My family has used Turbo Tax to file for years now, and it is the best way to file everytime. Quick service, everything you need, and easily answered questions with the right solutions for your situation. Everytime!
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo is AWESOME! Turbo is simply the best, they have all you need and more without the headache. They really do care about their customers. Thanks Turbo for all you do!
Date published: 2021-02-12
Rated 2 out of 5 by from Very disappointed For $130 paying the max I would have expected that this tax software would have made sure it sent all the up-to-date right forms the first time around so I'm hoping that you get it right the second time around if not then I'll be going elsewhere to do my taxes
Date published: 2021-02-12
Rated 5 out of 5 by from Fast and Easy!! Always super easy to file on my own and I have the option right there if I need help.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14914