TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Mixed Year of Suport While I appreciate there are many moving parts to the TurboTax platform (state, federal codes, UI tools, etc) I had to wait over a week to file my return due to a known error. this cost time and delays my return. Additionally, the online "tax expert's" advise was wiped from my text bot- leaving me with an absence of information, and added more time to my filing because I had to call in again (be put on hold and spend another hour waiting for support). I was provided a small discount for the inconvenience, but not truly compensated for the lost time. This might be the last year I file using TT, and I have filed with them for six years!
Date published: 2022-02-10
Rated 2 out of 5 by from Tax experts are a joke I talked to a individual that knew nothing of what I was trying to figure out.. Beat around the bush
Date published: 2022-02-10
Rated 5 out of 5 by from great they take out all the kinks making tax filing a bit easier
Date published: 2022-02-10
Rated 5 out of 5 by from Joan from TurboTax was excellent I enjoyed Joan's Services very much. I have been using TurboTax for 3 years now, and they're always very helpful and answer all of my questions. I do not like doing taxes on my own, so I always have used TurboTax for help, they are great service.
Date published: 2022-02-10
Rated 5 out of 5 by from Excellent I had to spend time confirmng that the 3rd stimulus payment never received, other than that excellent, thank you.
Date published: 2022-02-10
Rated 5 out of 5 by from I love Turbo Tax I was scared to file my own taxes but Turbo tax makes it user-friendly and effortless. Listen I am not in prison for tax evasion! Turbo clearly does a great job at giving a clear virtual guide! I have been doing my own taxes for three years now and I recommend Turbo to EVERYONE!
Date published: 2022-02-10
Rated 5 out of 5 by from Great ! Easy way to file online, thank you so much turbo tax .
Date published: 2022-02-10
Rated 5 out of 5 by from Great and easy site to use Turbo tax is awesome, easy to use and will definitely be using again next year.
Date published: 2022-02-10
Rated 4 out of 5 by from RATES I didn't like that the rates are charged and there is no easy way to just pick one fee it automatically charged me 2 fees and I only agreed to one. However the website itself makes it so easy to file.
Date published: 2022-02-10
Rated 5 out of 5 by from exelente para hacer si eres soltero muy facil y muy rapido y yo remiendo a cualquiera para hacer impuestos
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14913
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Mixed Year of Suport While I appreciate there are many moving parts to the TurboTax platform (state, federal codes, UI tools, etc) I had to wait over a week to file my return due to a known error. this cost time and delays my return. Additionally, the online "tax expert's" advise was wiped from my text bot- leaving me with an absence of information, and added more time to my filing because I had to call in again (be put on hold and spend another hour waiting for support). I was provided a small discount for the inconvenience, but not truly compensated for the lost time. This might be the last year I file using TT, and I have filed with them for six years!
Date published: 2022-02-10
Rated 2 out of 5 by from Tax experts are a joke I talked to a individual that knew nothing of what I was trying to figure out.. Beat around the bush
Date published: 2022-02-10
Rated 5 out of 5 by from great they take out all the kinks making tax filing a bit easier
Date published: 2022-02-10
Rated 5 out of 5 by from Joan from TurboTax was excellent I enjoyed Joan's Services very much. I have been using TurboTax for 3 years now, and they're always very helpful and answer all of my questions. I do not like doing taxes on my own, so I always have used TurboTax for help, they are great service.
Date published: 2022-02-10
Rated 5 out of 5 by from Excellent I had to spend time confirmng that the 3rd stimulus payment never received, other than that excellent, thank you.
Date published: 2022-02-10
Rated 5 out of 5 by from I love Turbo Tax I was scared to file my own taxes but Turbo tax makes it user-friendly and effortless. Listen I am not in prison for tax evasion! Turbo clearly does a great job at giving a clear virtual guide! I have been doing my own taxes for three years now and I recommend Turbo to EVERYONE!
Date published: 2022-02-10
Rated 5 out of 5 by from Great ! Easy way to file online, thank you so much turbo tax .
Date published: 2022-02-10
Rated 5 out of 5 by from Great and easy site to use Turbo tax is awesome, easy to use and will definitely be using again next year.
Date published: 2022-02-10
Rated 4 out of 5 by from RATES I didn't like that the rates are charged and there is no easy way to just pick one fee it automatically charged me 2 fees and I only agreed to one. However the website itself makes it so easy to file.
Date published: 2022-02-10
Rated 5 out of 5 by from exelente para hacer si eres soltero muy facil y muy rapido y yo remiendo a cualquiera para hacer impuestos
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14913