TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Love it This was so easy to do. I don't think I needed to pay all the extras since I did all the work.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is a Lifesaver! They take all of the guesswork out of doing something as daunting as your yearly taxes. And with their chatroom associates, help is just a click away!
Date published: 2021-02-18
Rated 2 out of 5 by from Didn't accept state return,Turbo needed update lol I filed my taxes and my state was rejected. The explanation was the turbo tax software was out of date and needed to be updated before refiling. You have one job, make your software work before tax season.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is great thanks to Turbotax, I am able to do my own taxes by myself
Date published: 2021-02-18
Rated 5 out of 5 by from User friendly program This is our third year using this program. We love how it imports last years information. We no longer have a need to sit and struggle in a tax preparer's office. We can do this in the comfort of our own home.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy as always! I considered switching this year to another online tax software and immediately missed the easy-to-use, intuitive interface on turbo tax. I had a non-standard tax situation and the online chat and help functions had me in good shape in no time. WIll definitely keep coming to turbotax to file my taxes in the future!
Date published: 2021-02-18
Rated 1 out of 5 by from Turbotax has no customer support Needed help and tried the chat. Don't bother. Associate didn't help at all even though Turbotax already took my $92.50 filing fee and it cleared bank very quickly!! Told them that and they said would give a code to help and then abruptly ended the chat. No help, nothing. Tried the chat again for 3 more days and no one every responded!!!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome! Turbo tax has been my way to file taxes for over 10 years. It is easy to use and if there are any questions, it is easy to find with just a click.
Date published: 2021-02-18
Rated 5 out of 5 by from Ill only ever use turbotax! I've used turbotax for the last 10 years and I've never had a problem..always great customer support and always getting me the best and most refund every year!
Date published: 2021-02-18
Rated 5 out of 5 by from Wonde Simple and Informative. Easy to understand with excellent help links.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14912
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Love it This was so easy to do. I don't think I needed to pay all the extras since I did all the work.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is a Lifesaver! They take all of the guesswork out of doing something as daunting as your yearly taxes. And with their chatroom associates, help is just a click away!
Date published: 2021-02-18
Rated 2 out of 5 by from Didn't accept state return,Turbo needed update lol I filed my taxes and my state was rejected. The explanation was the turbo tax software was out of date and needed to be updated before refiling. You have one job, make your software work before tax season.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is great thanks to Turbotax, I am able to do my own taxes by myself
Date published: 2021-02-18
Rated 5 out of 5 by from User friendly program This is our third year using this program. We love how it imports last years information. We no longer have a need to sit and struggle in a tax preparer's office. We can do this in the comfort of our own home.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy as always! I considered switching this year to another online tax software and immediately missed the easy-to-use, intuitive interface on turbo tax. I had a non-standard tax situation and the online chat and help functions had me in good shape in no time. WIll definitely keep coming to turbotax to file my taxes in the future!
Date published: 2021-02-18
Rated 1 out of 5 by from Turbotax has no customer support Needed help and tried the chat. Don't bother. Associate didn't help at all even though Turbotax already took my $92.50 filing fee and it cleared bank very quickly!! Told them that and they said would give a code to help and then abruptly ended the chat. No help, nothing. Tried the chat again for 3 more days and no one every responded!!!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome! Turbo tax has been my way to file taxes for over 10 years. It is easy to use and if there are any questions, it is easy to find with just a click.
Date published: 2021-02-18
Rated 5 out of 5 by from Ill only ever use turbotax! I've used turbotax for the last 10 years and I've never had a problem..always great customer support and always getting me the best and most refund every year!
Date published: 2021-02-18
Rated 5 out of 5 by from Wonde Simple and Informative. Easy to understand with excellent help links.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14912