TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Misleading Advertising and Poor Automation I've been seeing ads for weeks proclaiming "Free simple returns" and yet we had to pay over $100 just to file our taxes. Additionally, on a form IMPORTED THROUGH THEIR APPLICATION I was forced to review and re-review, and review a fourth a fifth time a line that I had already confirmed.
Date published: 2022-02-11
Rated 5 out of 5 by from Easy to use Turbo tax was so fast and easy to use. Great product!
Date published: 2022-02-11
Rated 5 out of 5 by from love turbo tax! it awesome! its easy & fun. I have never had a problem with them.
Date published: 2022-02-11
Rated 5 out of 5 by from Love it Easy; Explanations if needed; Covers all situations
Date published: 2022-02-11
Rated 4 out of 5 by from Good Works good - just no way to change refund amt which was a lot less after audit
Date published: 2022-02-11
Rated 5 out of 5 by from Excellent Very easy. Made me feel very at ease. Didn't have to worry about making any mistakes. Very pleased with the outcome.
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome It was fast and easy. I have used TurboTax for years.
Date published: 2022-02-11
Rated 5 out of 5 by from Great Tax product Very easy software to employ and your instructions and notes are very clear
Date published: 2022-02-11
Rated 3 out of 5 by from TurboTax got more expensive and difficult to file! Last year when I filed, I remembered it being so much easier. This year it was much more difficult to fill out things that I didn't have to before. I had to look up so many things on google and intuit to try to find answers on how to fill and out and report certain things, because TurboTax didn't always help.TurboTax did not adjust any answers or steps, taking the COVID-19 pandemic into account, and how it affected people's lives and the norm in the previous year (especially being a college student who graduated).
Date published: 2022-02-11
Rated 1 out of 5 by from Program not that good at all functions You get absolutely no help unless you pay more. I will never use it again. I have questions that are system operation questions and not accounting questions and there is no one to talk to unless you pay more.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14910
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Misleading Advertising and Poor Automation I've been seeing ads for weeks proclaiming "Free simple returns" and yet we had to pay over $100 just to file our taxes. Additionally, on a form IMPORTED THROUGH THEIR APPLICATION I was forced to review and re-review, and review a fourth a fifth time a line that I had already confirmed.
Date published: 2022-02-11
Rated 5 out of 5 by from Easy to use Turbo tax was so fast and easy to use. Great product!
Date published: 2022-02-11
Rated 5 out of 5 by from love turbo tax! it awesome! its easy & fun. I have never had a problem with them.
Date published: 2022-02-11
Rated 5 out of 5 by from Love it Easy; Explanations if needed; Covers all situations
Date published: 2022-02-11
Rated 4 out of 5 by from Good Works good - just no way to change refund amt which was a lot less after audit
Date published: 2022-02-11
Rated 5 out of 5 by from Excellent Very easy. Made me feel very at ease. Didn't have to worry about making any mistakes. Very pleased with the outcome.
Date published: 2022-02-11
Rated 5 out of 5 by from Awesome It was fast and easy. I have used TurboTax for years.
Date published: 2022-02-11
Rated 5 out of 5 by from Great Tax product Very easy software to employ and your instructions and notes are very clear
Date published: 2022-02-11
Rated 3 out of 5 by from TurboTax got more expensive and difficult to file! Last year when I filed, I remembered it being so much easier. This year it was much more difficult to fill out things that I didn't have to before. I had to look up so many things on google and intuit to try to find answers on how to fill and out and report certain things, because TurboTax didn't always help.TurboTax did not adjust any answers or steps, taking the COVID-19 pandemic into account, and how it affected people's lives and the norm in the previous year (especially being a college student who graduated).
Date published: 2022-02-11
Rated 1 out of 5 by from Program not that good at all functions You get absolutely no help unless you pay more. I will never use it again. I have questions that are system operation questions and not accounting questions and there is no one to talk to unless you pay more.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14910