TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I love turbotax I have been a customer of Turbotax for about 10 years now, and I can honestly say, they will be the software I use for the rest of my life. It makes life so easy and having the piece of mind for audit protection lets me sleep easy at night.
Date published: 2022-02-18
Rated 4 out of 5 by from Blue Teardrop I had a blue teardrop appear on my screen that did not allow me to enter information. John helped me get through it with numerous attempts. We did get it worked out.
Date published: 2022-02-18
Rated 1 out of 5 by from I want a refund horrible service Turbo tax needed an update to allow state to file no notification of this my state has been rejected three times now. I’ve had to email and call to speak to someone who had no Idea how to help and told me to just refile the next day so hopefully it works. I payed for the more expensive turbo tax and I can’t even file, the fix my return button does nothing and your system says my return is 100 percent accurate. I asked the customer service worker for an update email when turbo tax would be fixed and he said ok you will get one and I never did. TurboTax this year is making filling a nightmare.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is always my go to for my taxes I have always had a positive experience using Turbotax. the best software out there. Ease of use, and guidance throughout. Awesome.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome It was very easy an quick she was knowledgeable an very thoughtful person
Date published: 2022-02-18
Rated 4 out of 5 by from Very helpful!! Very fast and very helpful. I would recommend Turbotax to everyone I know.
Date published: 2022-02-18
Rated 5 out of 5 by from Best e-file software hands down As a resident of two States this year, a lot of questions came up. Turbo Tax handled all of my concerns. Live help was needed and Live Help resolved all questions quickly and thoroughly.
Date published: 2022-02-18
Rated 5 out of 5 by from Thank You TurboTax I love how turbo tax helps me make sure I get all of the tax credits I could qualify for. It makes me feel better because I am not a tax professional by any means and turbo tax makes me feel confident in completing my tax returns. The ability to upload my tax forms and let turbo tax pull the information needed from them is a fantastic feature. I couldn't ask for more than what turbo tax does for me.
Date published: 2022-02-18
Rated 5 out of 5 by from Best Tax Service for Securities and Crypto This was my first year with income from stocks and cryptocurrency. I've been using H&R Block for 15 years with no problems but when I tried to input and import my tax information for stocks and cryptocurrencies the H&R Block software just started crashing left and right. I spent all week on the phone with their tech support and countless hours sitting at my desktop trying to find a way around the numerous bugs. I was waiting "2-3 days" on a callback from their tech support so I figured I'd try TurboTax. It took me less than an hour to do my entire tax return, and my crypto and stock imports were almost instantaneous. Mind blown how much faster filing stocks and crypto tax paperwork is on TurboTax compared to H&R Block.
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax is very helpful! It was my first time trying to do taxes on my own and turbotax had so many resources to use to try and help when I was confused on some things! Highly recommend.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 14910
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love turbotax I have been a customer of Turbotax for about 10 years now, and I can honestly say, they will be the software I use for the rest of my life. It makes life so easy and having the piece of mind for audit protection lets me sleep easy at night.
Date published: 2022-02-18
Rated 4 out of 5 by from Blue Teardrop I had a blue teardrop appear on my screen that did not allow me to enter information. John helped me get through it with numerous attempts. We did get it worked out.
Date published: 2022-02-18
Rated 1 out of 5 by from I want a refund horrible service Turbo tax needed an update to allow state to file no notification of this my state has been rejected three times now. I’ve had to email and call to speak to someone who had no Idea how to help and told me to just refile the next day so hopefully it works. I payed for the more expensive turbo tax and I can’t even file, the fix my return button does nothing and your system says my return is 100 percent accurate. I asked the customer service worker for an update email when turbo tax would be fixed and he said ok you will get one and I never did. TurboTax this year is making filling a nightmare.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is always my go to for my taxes I have always had a positive experience using Turbotax. the best software out there. Ease of use, and guidance throughout. Awesome.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome It was very easy an quick she was knowledgeable an very thoughtful person
Date published: 2022-02-18
Rated 4 out of 5 by from Very helpful!! Very fast and very helpful. I would recommend Turbotax to everyone I know.
Date published: 2022-02-18
Rated 5 out of 5 by from Best e-file software hands down As a resident of two States this year, a lot of questions came up. Turbo Tax handled all of my concerns. Live help was needed and Live Help resolved all questions quickly and thoroughly.
Date published: 2022-02-18
Rated 5 out of 5 by from Thank You TurboTax I love how turbo tax helps me make sure I get all of the tax credits I could qualify for. It makes me feel better because I am not a tax professional by any means and turbo tax makes me feel confident in completing my tax returns. The ability to upload my tax forms and let turbo tax pull the information needed from them is a fantastic feature. I couldn't ask for more than what turbo tax does for me.
Date published: 2022-02-18
Rated 5 out of 5 by from Best Tax Service for Securities and Crypto This was my first year with income from stocks and cryptocurrency. I've been using H&R Block for 15 years with no problems but when I tried to input and import my tax information for stocks and cryptocurrencies the H&R Block software just started crashing left and right. I spent all week on the phone with their tech support and countless hours sitting at my desktop trying to find a way around the numerous bugs. I was waiting "2-3 days" on a callback from their tech support so I figured I'd try TurboTax. It took me less than an hour to do my entire tax return, and my crypto and stock imports were almost instantaneous. Mind blown how much faster filing stocks and crypto tax paperwork is on TurboTax compared to H&R Block.
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax is very helpful! It was my first time trying to do taxes on my own and turbotax had so many resources to use to try and help when I was confused on some things! Highly recommend.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 14910