TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Review Easy to use and helpful. The search option helped me throught the few roadblocks that I encountered.
Date published: 2023-02-11
Rated 5 out of 5 by from very helpfull I have used turbo Tax every year for 15 years now and have always had a good experience. This year was the first time i actually had to call and get some help. The experience was smooth, fast helpful and worth every penny. Thankyou!
Date published: 2023-02-11
Rated 5 out of 5 by from Wonderful Service I have used Turbo Tax for years. Turbo Tax makes filing so much more efficient and accurate than doing it myself. Why pay some other agency to use a computer program to enter your tax information, when you can do it yourself through TurboTax for a fraction of the cost.
Date published: 2023-02-11
Rated 4 out of 5 by from Awsome Good job on doing my taxes and helped alot with understanding
Date published: 2023-02-11
Rated 5 out of 5 by from TT keeps improving every year I have been using Turbo Tax since the 1980s when it ran on floppy discs. Each year the tax laws change and rarely for the better. The program is worth the price just to not have to do the calculations by hand. I still remember the year I was working too many hours and procrastinated and made a simple math error late in the night before the filing deadline. I was notified much later by the IRS and had to re-file. Yuck. The state programs have also continuously improved. Fortunate for all the places my state deviates from the IRS.
Date published: 2023-02-11
Rated 3 out of 5 by from It's Okay This has always been just okay, nice to have all your previous year stuff plugged in. They don't give much help unless you pay double or triple. Now they think they're so cool with features like linking your info but most of that takes longer to log in than to complete manually. Just like every gadget now being smart, it is overkill. They also have a race feature which is strange. I don't know why anyone would want to feel the added pressure of trying to beat some made up time when it comes to your taxes. This isn't a game.
Date published: 2023-02-11
Rated 5 out of 5 by from Love TurboTax Such an easy process for a single filer, it has helpful tooltips along the way if you need more information, and the option to connect to a live agent. I didn't use a live agent to help, but it showed incredibly low wait times, and I imagine it would be a great tool to use as well.
Date published: 2023-02-11
Rated 5 out of 5 by from Easy Tax Return Love the step by step process with TurboTax. Quick & Easy
Date published: 2023-02-11
Rated 1 out of 5 by from This is Really a Pain I've personally filed my business taxes for a few years now, and this is just not as good of a product as personal filing. I lost all information because I had to change laptops 3/4 of the way through. It is just clunky and not intuitive. I had to cycle through the filing reviews, 15-20 times trying to figure out what needed to be changed to FINALLY file. I don't have a good alternative, but this definitely has me thinking that I'll give up my business....it is just not worth it. Way to kill the American Dream.
Date published: 2023-02-11
Rated 2 out of 5 by from For real? Would be great if they didn't take half my return just because I'm a student
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14909
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Review Easy to use and helpful. The search option helped me throught the few roadblocks that I encountered.
Date published: 2023-02-11
Rated 5 out of 5 by from very helpfull I have used turbo Tax every year for 15 years now and have always had a good experience. This year was the first time i actually had to call and get some help. The experience was smooth, fast helpful and worth every penny. Thankyou!
Date published: 2023-02-11
Rated 5 out of 5 by from Wonderful Service I have used Turbo Tax for years. Turbo Tax makes filing so much more efficient and accurate than doing it myself. Why pay some other agency to use a computer program to enter your tax information, when you can do it yourself through TurboTax for a fraction of the cost.
Date published: 2023-02-11
Rated 4 out of 5 by from Awsome Good job on doing my taxes and helped alot with understanding
Date published: 2023-02-11
Rated 5 out of 5 by from TT keeps improving every year I have been using Turbo Tax since the 1980s when it ran on floppy discs. Each year the tax laws change and rarely for the better. The program is worth the price just to not have to do the calculations by hand. I still remember the year I was working too many hours and procrastinated and made a simple math error late in the night before the filing deadline. I was notified much later by the IRS and had to re-file. Yuck. The state programs have also continuously improved. Fortunate for all the places my state deviates from the IRS.
Date published: 2023-02-11
Rated 3 out of 5 by from It's Okay This has always been just okay, nice to have all your previous year stuff plugged in. They don't give much help unless you pay double or triple. Now they think they're so cool with features like linking your info but most of that takes longer to log in than to complete manually. Just like every gadget now being smart, it is overkill. They also have a race feature which is strange. I don't know why anyone would want to feel the added pressure of trying to beat some made up time when it comes to your taxes. This isn't a game.
Date published: 2023-02-11
Rated 5 out of 5 by from Love TurboTax Such an easy process for a single filer, it has helpful tooltips along the way if you need more information, and the option to connect to a live agent. I didn't use a live agent to help, but it showed incredibly low wait times, and I imagine it would be a great tool to use as well.
Date published: 2023-02-11
Rated 5 out of 5 by from Easy Tax Return Love the step by step process with TurboTax. Quick & Easy
Date published: 2023-02-11
Rated 1 out of 5 by from This is Really a Pain I've personally filed my business taxes for a few years now, and this is just not as good of a product as personal filing. I lost all information because I had to change laptops 3/4 of the way through. It is just clunky and not intuitive. I had to cycle through the filing reviews, 15-20 times trying to figure out what needed to be changed to FINALLY file. I don't have a good alternative, but this definitely has me thinking that I'll give up my business....it is just not worth it. Way to kill the American Dream.
Date published: 2023-02-11
Rated 2 out of 5 by from For real? Would be great if they didn't take half my return just because I'm a student
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14909