TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Excellent Tech Support I hit a back button when I shouldn't have and then could move forward to finish my filing. I hit the help button and requested a live agent. Turbo tax said an agent would call in a few minutes. I think it took 1 minute to get a call back. That was fast. I spoke to Heather who assisted me and got me back on track in the program. She was great.
Date published: 2023-02-10
Rated 3 out of 5 by from Fast and convenient but slimy So the hardest part was findingwhere to submit the mn frontline worker pay as it was not clear. THe slimy part is they are not always upfront for what they are charging you on. Turbo tax tries its best to insert fees without one knowing about it
Date published: 2023-02-10
Rated 5 out of 5 by from Great service Had a knowledgeable tax expert that worked hard to maximize my return!
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is awesome! I had a very good experience with turbo tax this year!
Date published: 2023-02-10
Rated 4 out of 5 by from TurboTax is convenient in a bind While I do not enjoy the constant ploys to take the return money by making the process easier. I understand why it is there. I just find the online process frustrating in general. Overall easy to use. And a good way for this day and age to do their taxes. Just make sure you make no mistakes and keep all your info current.
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is Awesome help for taxes thorough searches for tax information very helpful
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax Rocks! I was able to file my own taxes again after speaking with Bela from Connecticut. He was extremely helpful, knowledgeable and kind regarding my current circumstances.
Date published: 2023-02-10
Rated 5 out of 5 by from Tax Experts are great The tax expert was extremely helpful and stepped me through all my questions quickly.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is awesome Easy to follow step by step. Like the checking for errors
Date published: 2023-02-10
Rated 5 out of 5 by from Very easy program to use Turbo Tax made it very easy and fast while doing my taxes. Best of all it was FREE!! Very thankful. There's not too much out there that is still free and helpful.
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 14906
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Tech Support I hit a back button when I shouldn't have and then could move forward to finish my filing. I hit the help button and requested a live agent. Turbo tax said an agent would call in a few minutes. I think it took 1 minute to get a call back. That was fast. I spoke to Heather who assisted me and got me back on track in the program. She was great.
Date published: 2023-02-10
Rated 3 out of 5 by from Fast and convenient but slimy So the hardest part was findingwhere to submit the mn frontline worker pay as it was not clear. THe slimy part is they are not always upfront for what they are charging you on. Turbo tax tries its best to insert fees without one knowing about it
Date published: 2023-02-10
Rated 5 out of 5 by from Great service Had a knowledgeable tax expert that worked hard to maximize my return!
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is awesome! I had a very good experience with turbo tax this year!
Date published: 2023-02-10
Rated 4 out of 5 by from TurboTax is convenient in a bind While I do not enjoy the constant ploys to take the return money by making the process easier. I understand why it is there. I just find the online process frustrating in general. Overall easy to use. And a good way for this day and age to do their taxes. Just make sure you make no mistakes and keep all your info current.
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is Awesome help for taxes thorough searches for tax information very helpful
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax Rocks! I was able to file my own taxes again after speaking with Bela from Connecticut. He was extremely helpful, knowledgeable and kind regarding my current circumstances.
Date published: 2023-02-10
Rated 5 out of 5 by from Tax Experts are great The tax expert was extremely helpful and stepped me through all my questions quickly.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is awesome Easy to follow step by step. Like the checking for errors
Date published: 2023-02-10
Rated 5 out of 5 by from Very easy program to use Turbo Tax made it very easy and fast while doing my taxes. Best of all it was FREE!! Very thankful. There's not too much out there that is still free and helpful.
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 14906