TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from Great way to file!! I really enjoyed filing again with Turbo Tax. I was happy with the tax help drop downs and the explanations were easy to read and determine which outcome I needed. I'll definitely use again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Helpful and Easy Good User Experience. Easy and smooth process. It took me just an hour to file my taxes.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax Needs Work The explanations are almost non-existent for the differences in this year's return and last.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is good for the current year I find it fairly easy to use for the current tax year. Having to go back and ammend a return is difficult. You cannot re-import stock data from a brokerage beyond the current year, so if you change something in a prior year(s) that invalidates a current year return you must change the entries by hand which isn't always intuitive. The problem is if you have a lot of stock transactions, there is no way to re-import data from past years (that I know of). We need to ability to re-import a previous years return and not loose other data imported from other instatutions
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is amazing and very fast This was very helpful and easy to use and helpful info for someone filing for the first time.. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by from Super easy to file! It was quick and easy! I especially liked the integration of my bank account statements for expenses.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Partner Great partner for looking closely at your situation and prompting in a friendly fashion for the data necessary to complete the task
Date published: 2023-04-17
Rated 5 out of 5 by from Easier Than Flipping A Light Switch. Turbotax makes the process extremely easy to follow with checkpoints set everywhere to verify that it's being completed correctly. You can't go wrong.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax Lacks Instruction For a company that relies on people to complete their forms, Turbo Tax does a poor job of providing instructions. In my opinion, the software needs to be focus group tested more before released to the public. For example, I used ItsDeductible separatel to calculate the value of donated items. When I finished I found out I could not link or load the items to my return. I would have to do all over again in the linked ItsDeductible, but TT instructions said only to use ItsDeductible. Also, I worked on my return off and on for about a week. As I neared the end of the return a page showed our taxable income but the amount shown did not include our SS income. No explanation was provided so I had to go back to the income section of the return to make sure I included it, which I did. There should have been a notation that SS was not shown on this page because ... Also, filers need to be careful to avoid your attempts to upsell to a more expensive product. Shame on you. We live in Florida where there is no state income tax, but TT directed me to file a state return at least twice. Regarding a Florida return, the instructions were not clear regarding listing of "assets." No explanation provided about what are considered assets of a retired, non-business owner. I am I supposed to list house, car, furniture, etc.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic service Definitely would recommend to file taxes using super easy Turbotax and take the benefit of their awesome tax representatives
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1491
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great way to file!! I really enjoyed filing again with Turbo Tax. I was happy with the tax help drop downs and the explanations were easy to read and determine which outcome I needed. I'll definitely use again next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Helpful and Easy Good User Experience. Easy and smooth process. It took me just an hour to file my taxes.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax Needs Work The explanations are almost non-existent for the differences in this year's return and last.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is good for the current year I find it fairly easy to use for the current tax year. Having to go back and ammend a return is difficult. You cannot re-import stock data from a brokerage beyond the current year, so if you change something in a prior year(s) that invalidates a current year return you must change the entries by hand which isn't always intuitive. The problem is if you have a lot of stock transactions, there is no way to re-import data from past years (that I know of). We need to ability to re-import a previous years return and not loose other data imported from other instatutions
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is amazing and very fast This was very helpful and easy to use and helpful info for someone filing for the first time.. Thank you.
Date published: 2023-04-17
Rated 5 out of 5 by from Super easy to file! It was quick and easy! I especially liked the integration of my bank account statements for expenses.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Partner Great partner for looking closely at your situation and prompting in a friendly fashion for the data necessary to complete the task
Date published: 2023-04-17
Rated 5 out of 5 by from Easier Than Flipping A Light Switch. Turbotax makes the process extremely easy to follow with checkpoints set everywhere to verify that it's being completed correctly. You can't go wrong.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax Lacks Instruction For a company that relies on people to complete their forms, Turbo Tax does a poor job of providing instructions. In my opinion, the software needs to be focus group tested more before released to the public. For example, I used ItsDeductible separatel to calculate the value of donated items. When I finished I found out I could not link or load the items to my return. I would have to do all over again in the linked ItsDeductible, but TT instructions said only to use ItsDeductible. Also, I worked on my return off and on for about a week. As I neared the end of the return a page showed our taxable income but the amount shown did not include our SS income. No explanation was provided so I had to go back to the income section of the return to make sure I included it, which I did. There should have been a notation that SS was not shown on this page because ... Also, filers need to be careful to avoid your attempts to upsell to a more expensive product. Shame on you. We live in Florida where there is no state income tax, but TT directed me to file a state return at least twice. Regarding a Florida return, the instructions were not clear regarding listing of "assets." No explanation provided about what are considered assets of a retired, non-business owner. I am I supposed to list house, car, furniture, etc.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic service Definitely would recommend to file taxes using super easy Turbotax and take the benefit of their awesome tax representatives
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1491