TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Good Software Used turbo Tax for many years. It is a decent software program. Some sections could use a little more explanation or be a little clearer. This software is made for most people who don't know everything about filling out tax forms. Not tax experts.
Date published: 2021-02-18
Rated 5 out of 5 by from The best I like that I don't have to go sit in a tax place for like 2 hours, interacting with people.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Awesome very helpful and my refund was higher than expected.
Date published: 2021-02-18
Rated 3 out of 5 by from misleading I love turbo turbo tax but I don't like the hidden fees when its supposed to be completely free. they charged $40.00 to file federal, $40.00 to file state and another $40.00 to allow turbo tax to take the money which makes no sense to me.
Date published: 2021-02-18
Rated 4 out of 5 by from great, but one complaint mostly great experience with turbo tax. only complaint this year was an error regarding wash sales amount disallowed, in which amount less than 0.49 rounded down to 0 and created error for turbotax software. the work around - had to manually remove multiple wash sales amounts - fixed the problem but was tedious.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is awesome fast and easy I absolutely love TurboTax it’s easy it doesn’t cost money they can take it out of your taxes at the end in your refund it’s e-filed to give you all documentation the live chat works well you can ask questions I did it on my laptop at home while watching my soap operas it’s so cool I love TurboTax this is my ninth year in a row so easy always accurate I have never had a problem with it absolutely safe
Date published: 2021-02-18
Rated 5 out of 5 by from Easy ty Just guides you through everything impressed thank you
Date published: 2021-02-18
Rated 5 out of 5 by from The absolute best Thanks to the year 2020, it took 3 tries to finally get my returns e-filed. Each expert I dealt with was friendly, supportive, and (most important) knowledgeable. This is my tenth year and I will continue to come back.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax Makes Filing so Easy This product makes filing taxes so easy with the questions they ask and the ability to have all your prior year information brought into the current year. Being able to electronically upload W2s right into the program was very helpful as well.
Date published: 2021-02-18
Rated 5 out of 5 by from I like using Turbo It was easy to use as instructions was very clear to follow'
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14900
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good Software Used turbo Tax for many years. It is a decent software program. Some sections could use a little more explanation or be a little clearer. This software is made for most people who don't know everything about filling out tax forms. Not tax experts.
Date published: 2021-02-18
Rated 5 out of 5 by from The best I like that I don't have to go sit in a tax place for like 2 hours, interacting with people.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Awesome very helpful and my refund was higher than expected.
Date published: 2021-02-18
Rated 3 out of 5 by from misleading I love turbo turbo tax but I don't like the hidden fees when its supposed to be completely free. they charged $40.00 to file federal, $40.00 to file state and another $40.00 to allow turbo tax to take the money which makes no sense to me.
Date published: 2021-02-18
Rated 4 out of 5 by from great, but one complaint mostly great experience with turbo tax. only complaint this year was an error regarding wash sales amount disallowed, in which amount less than 0.49 rounded down to 0 and created error for turbotax software. the work around - had to manually remove multiple wash sales amounts - fixed the problem but was tedious.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is awesome fast and easy I absolutely love TurboTax it’s easy it doesn’t cost money they can take it out of your taxes at the end in your refund it’s e-filed to give you all documentation the live chat works well you can ask questions I did it on my laptop at home while watching my soap operas it’s so cool I love TurboTax this is my ninth year in a row so easy always accurate I have never had a problem with it absolutely safe
Date published: 2021-02-18
Rated 5 out of 5 by from Easy ty Just guides you through everything impressed thank you
Date published: 2021-02-18
Rated 5 out of 5 by from The absolute best Thanks to the year 2020, it took 3 tries to finally get my returns e-filed. Each expert I dealt with was friendly, supportive, and (most important) knowledgeable. This is my tenth year and I will continue to come back.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax Makes Filing so Easy This product makes filing taxes so easy with the questions they ask and the ability to have all your prior year information brought into the current year. Being able to electronically upload W2s right into the program was very helpful as well.
Date published: 2021-02-18
Rated 5 out of 5 by from I like using Turbo It was easy to use as instructions was very clear to follow'
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14900